Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of Jackpot Candles

Jackpot Candles

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Jackpot Candles?
grey stargrey stargrey stargrey stargrey star

Jackpot Candles Reviews Summary

The company enjoys a strong reputation for its high-quality candles and bath products, with customers frequently praising the appealing scents and the unique jewelry surprises inside. Many express satisfaction with the overall shopping experience and the fun element these products bring, often highlighting the effectiveness of customer service in addressing issues. However, concerns regarding shipping delays and the perceived need for gratuities have emerged, suggesting room for improvement in logistics and customer communication. Overall, while the product quality fosters customer loyalty, enhancing delivery efficiency could further strengthen the company's standing.

This summary is generated by AI, based on text from customer reviews

service
56

Instant Feedback

4,720 reviews

We monitor reviews for authenticity

Tennessee
2 reviews
0 helpful votes
Follow Tammy W.
Unfollow Tammy W.
Share Review
Report Review

I really like the candles and bombs
February 7, 2022

I really like the candles and bombs. You also get a surprise ring inside each one. Great gifts 2 in 1.

Date of experience: February 6, 2022
Texas
2 reviews
0 helpful votes
Follow Lora G.
Unfollow Lora G.
Share Review
Report Review

It was awesome
February 7, 2022

It was awesome. Quick and easy process. I love the ring I got out of the candle

Date of experience: February 6, 2022
South Carolina
1 review
0 helpful votes
Follow DaNine A.
Unfollow DaNine A.
Share Review
Report Review

It was a good experience
February 6, 2022
Updated review

It was a good experience. The ordering, shipping and satisfaction with delivery was al good (and stop requiring people to have minimum comments)…

Date of experience: February 6, 2022

It is good but I am not sure I received all of my discounts
January 23, 2022
Previous review

It is good but I am not sure I received all of my discounts.

Date of experience: January 23, 2022
Connecticut
1 review
0 helpful votes
Follow Silvia R.
Unfollow Silvia R.
Share Review
Report Review

I'm really excited to get my ring, and to smell this amazing candle. I'll come back with an update when I receive it!

Date of experience: February 5, 2022
New Hampshire
1 review
0 helpful votes
Follow Elaine O.
Unfollow Elaine O.
Share Review
Report Review

I like having a vip price...
February 4, 2022
Updated review

I like having a vip price... thanks... I also like free shipping days, that helps a lot. Shipping is quite a bit... anything over 50 % off is greatly appreciated... any bday specials. Mine is 9/12.

Date of experience: February 4, 2022

Thank you for the nice discount..
January 17, 2022
Previous review

Thank you for the nice discount. Wish shipping charge was cheaper. Any free shipping deals coming up?

Date of experience: January 17, 2022
Indiana
1 review
0 helpful votes
Follow Dawn U.
Unfollow Dawn U.
Share Review
Report Review

Good and love the size and its awesome that it burns very nice and clean

Date of experience: February 4, 2022
New Jersey
1 review
0 helpful votes
Follow Patricia S.
Unfollow Patricia S.
Share Review
Report Review

It was easy to use four & find a variety of similar items I was looking for

Date of experience: February 3, 2022
New York
1 review
0 helpful votes
Follow Jacquelynne J.
Unfollow Jacquelynne J.
Share Review
Report Review

So excited about this
February 2, 2022

So excited about this. I hope it works out to be my go to gifting option.

Date of experience: February 2, 2022
Tennessee
1 review
0 helpful votes
Follow Linda L.
Unfollow Linda L.
Share Review
Report Review

I plan to keep these on hand for thoughtful gifts for...
January 30, 2022
Updated review

I plan to keep these on hand for thoughtful gifts for those times when something arises that slipped my mind. They are long lasting, pleasing fragrance with a gift at the conclusiion... always a hit!

Date of experience: January 30, 2022

The added tip was puzzling a bit of intimidation that...
January 16, 2022
Previous review

The added tip was puzzling a bit of intimidation that I find quite hard to explain but it took some of the joy out of my order. Maybe you should pay your staff a better wage...

Date of experience: January 16, 2022
Illinois
3 reviews
0 helpful votes
Follow Maureen V.
Unfollow Maureen V.
Share Review
Report Review

Great!
January 29, 2022
Updated review

Great! Easy to shop. The earrings in the candle were very small.

Date of experience: January 28, 2022

Great!
January 15, 2022
Previous review

Great! Easy to shop

Date of experience: January 14, 2022

Great customer service
December 29, 2021
Previous review

Great customer service

Date of experience: December 29, 2021
Illinois
1 review
0 helpful votes
Follow Kristina K.
Unfollow Kristina K.
Share Review
Report Review

I love this website
January 27, 2022

I love this website. I love the products. I wish I had the option to switch to men's jewelry. I am gay. We are women and the options are limited to females for jewelry. Only downfall. Shipping price isn't th3 best but I am happy with what I get.

Date of experience: January 26, 2022
North Carolina
3 reviews
0 helpful votes
Follow Donald I.
Unfollow Donald I.
Share Review
Report Review

I enjoy getting your candles for friends and family...
January 25, 2022
Updated review

I enjoy getting your candles for friends and family hope someone gets a good ring

Date of experience: January 25, 2022

Can't wait to see what my wife, daughter, mom, sister...
January 4, 2022
Previous review

Can't wait to see what my wife, daughter, mom, sister think of these candles thanks

Date of experience: January 4, 2022
Texas
1 review
0 helpful votes
Follow Rosalinda G.
Unfollow Rosalinda G.
Share Review
Report Review

My experience was very great I was want try there candles
January 25, 2022
Updated review

My experience was very great I was want try there candles

Date of experience: January 25, 2022

I love sented candles
February 11, 2022
Previous review

I love sented candles

Date of experience: January 12, 2022
Illinois
0 reviews
0 helpful votes
Follow Taylor H.
Unfollow Taylor H.
Share Review
Report Review

Thanks to Youtube I found your business and thanks to proceeds you made a sale with me today!

Date of experience: January 24, 2022
Pennsylvania
1 review
0 helpful votes
Follow Danielle R.
Unfollow Danielle R.
Share Review
Report Review

Great candles, I just got the wrong size. Not your fault, mine.

Date of experience: January 24, 2022
Texas
1 review
0 helpful votes
Follow Robert D.
Unfollow Robert D.
Share Review
Report Review

Easy to place orders great gift
January 24, 2022

Easy to place orders great gift. Great gifts for Valentine's.

Date of experience: January 23, 2022
New York
1 review
0 helpful votes
Follow Heather N.
Unfollow Heather N.
Share Review
Report Review

It was very easy to order and I love the candles fragrance. Some candles are too overpowering but the lavender is very subtle

Date of experience: January 23, 2022
Oklahoma
1 review
0 helpful votes
Follow Shay B.
Unfollow Shay B.
Share Review
Report Review

Fast, easy ordering
January 23, 2022

Fast, easy ordering. And and awesome selection of scents Can't wait to try more. The surprise inside was beautiful!

Date of experience: January 22, 2022
Pennsylvania
0 reviews
0 helpful votes
Follow Chelsie B.
Unfollow Chelsie B.
Share Review
Report Review

Easy and quick!
January 22, 2022

Easy and quick! Love the candles and most of the rings!

Date of experience: January 22, 2022
Massachusetts
1 review
0 helpful votes
Follow Christine M.
Unfollow Christine M.
Share Review
Report Review

My last order took a very long time I ordered on Dec...
February 21, 2022
Updated review

My last order took a very long time I ordered on Dec 14 my credit card was charged on the 14th, I didn't receive the merchandise until after Christmas, I had already paid the credit card. When i contacted you all I got was a runaround with no answers. I am trying your company once more hopefully with better results.

Date of experience: January 22, 2022

I have no idea when to expect my order, suppose to...
January 21, 2022
Previous review

I have no idea when to expect my order, suppose to be Christmas gifts unable to access any tracking number. I can't rate any product since I haven't gotten any and no updates. Do you really exist

Date of experience: December 22, 2021