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Jackpot Candles Reviews Summary
The company enjoys a strong reputation for its high-quality candles and bath products, with customers frequently praising the appealing scents and the unique jewelry surprises inside. Many express satisfaction with the overall shopping experience and the fun element these products bring, often highlighting the effectiveness of customer service in addressing issues. However, concerns regarding shipping delays and the perceived need for gratuities have emerged, suggesting room for improvement in logistics and customer communication. Overall, while the product quality fosters customer loyalty, enhancing delivery efficiency could further strengthen the company's standing.
This summary is generated by AI, based on text from customer reviews
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Everything looks amazing! My daughter and I have been wanting to try for a while now, placed order today for her as a Christmas gift! Hope she loves it! Can't wait til it gets here!
Customer Service needs improving, but other than that. Great.
Very quick to answer my email about my orders. Customer service is spot on.
Very easy process plenty to choose from. Great price
I paid extra money for expedited processing and feel like that I didnt receive what I paid for. They send out emails saying order now
And pay more for expedited processing and it still takes 2 weeks to get it. If you dont have product on hand, then explain that to customers. I ordered this as a gift for a party I was invited to yesterday and didnt have the candles I ordered in time. I think 2 weeks was more than enough time to receive my order. Jackpot candle really let me down
Love my candles and my rings are gorgeous amazing yes I ordered again and will again
I placed an order on November 11th and received an email on the 30th of November stating that my order was not shipped because they did not have my address. That isn't correct because I double checked you cannot carry on with an order unless you've entered your address. Not to mention I use my PayPal and my address is verified through it. I call and fix that and they said that I should receive it within 7 days I do not receive it in 7 days as a matter of fact on the 6th of December I then receive an email that says my item will be shipped once they print a label. I track my shipment through shop and it has not been shipped and it is now the 13th of December. This was a Christmas gift or it was supposed to be anyways and it's safe to say I'm not going to get an entire I'm sure. Please don't order for those company save yourself the headache in the money.
Like it so far. Ring time baby. Good ring = more candles
Just a really nice web site, just wish we had smell a vision!
Easy shopping experience. Once I ordered through jackpot candles, it was shipped through my shop app which is a green alternative.
Great so far, have not used yet. Most of them are gifts
You've made it quite easy for me I'm 64 and I'm not good at maneuvering myself around this new technology but you made it easy for me so thank you
Easy to order, appreciate the discount and excited to get the candles
I found everything i was looking for as far as gifts for co workers
It was really easy very affordable and I love the smell of it
Unfortunately until May 2021 I had never heard of or maybe better to say no one in my circle talk about this company. My new boss gave me one of your candles for a birthday present.
What a awesome gift. So I bought one for everyone on my team for Xmas
Love everything so far- the shopping experience was super easy. I guess the hardest part so far is waiting for my order to arrive.
MY FIRST TIME ORDERING! I HAD NO PROBLEMS, IT GOT HERE RATHER FAST! SMELLS WONDERFUL, VERY PLEASED! THANK YOU JACKPOT CANDLES
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members