iYogiReviews 293

I've been a customer of iYogi for quite a while now and totally love the care I get in making my I-Mac work smoothly to my satisfaction. I paid a fee for a couple of years and call when my computer isn't acting the way I need it too respond. The techs for my Mac are very professional and yes they do come from India but they speak very good English and work with me step by step to clean up any issues I have going on. I first saw that iYogi has a 5 star rating with the Better Business Bureau which to me is very important... if there is a issue that the tech needs assistance with they get more help! There is no trauma and I contact them about every 4 weeks to ensure I'm up to date and smooth sailing. Like so many of my older friends that have tech toys that they can't make work... mine all run smooth and it's because of iYogi! They have great patience...(I need that) another thing is that we must stay with them as they work on our computer remotely... I trust them totally (from experience now) and it's proven to be true! I do my connections with iYogi at night before I go to bed so it's quiet and no interruptions for me. IYogi is a 24/7 operation and there are no lines to get help. And I don't have to take my computer, iPhone etc. anywhere. I'm home and it's wonderful. Yes, they remotely enter my computer and I have the ability to cut them off "if" I don't like what is going on... I've never come close to getting angry... if you are spending $$ and continue to struggle with computer problems, tablet problems, cell phone problems... iYogi is your answer. I get good prices for hardware, and software from them as well. I purchased a new backup thru iYogi and updates for my Microsoft Office thru iYogi at great pricing. It's like having my best friend available when I need help to be there for me... iYogi's techs have great patience and great skill in both I-Mac's and PC's...

I have been very pleased with iYogi service. They are very knowledgeable. Occasionally there has been a little difficulty communicating, but when I tell them I am having trouble understanding, they get some else who speaks English clearer. Or they communicate via chat. I do prefer to speak in person.

If I have any complaint... it is that they try to sell something to me every time I call for service. That becomes a little irritating to me. It is near impossible to say NO.

I would and have recommended them to friends. But I do not know if they have called or chose to use iYogi,

My experience with iYogi had bean ameaningful one for three reasons. First when I call them theyare always there to respond tome. Second the hel they provided to me is more than effective as they try not only to help me with my technical issues, but would also teach me how to use tis machine as a tool. Last but not the least they characteize themselves with their patience and professionalism. I would recomend anyone to do business with them.

I have been a subscriber to iYogi's PC service program for 3 or 4 years. The positives of their service is that I can contact them by phone whenever I have a problem with my PC. Typically, their technicians can resolve any problem by taking control of my PC and correcting any issues within an hour. That beats having to take my PC out to some repair store or making an appointment for a technician to come to my house. The negative of the subscription is that too often it is very hard to understand most of the technicians' accent which results in having to ask the technician to repeat what they say several times. That can be frustrating to both the customer AND the technician and it needlessly wastes time.

Have had iYogi for 5 years, and they are the best. I've had all of the big names and some of the small ones over the past 20 years, but they all failed at one point or another. No antivirus can catch everything. Hackers are too numerous and smart, but iYogi solved each and every problem at no additional cost. I can happily recommend it to anyone. On the other hand, my wife has one of the big names in antivirus control on her computer. Recently she lost all of her Office software, and the repair cost $150 and 5 days time. They found 600+ viruses.