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Ivy Exec Reviews Summary
Ivy Exec has a rating of 3.5 stars from 259 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ivy Exec most frequently mention customer service, job search and positive experience. Ivy Exec ranks 28th among Job Search sites.
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Ivy Exec has been a useful resource, with information about careers and opportunities. I recently participated in a survey with them, and I was impressed with the thoroughness of it. The questions were meaningful, and there was a follow-up call from an actual person! This definitely lends credibility to their output. When I had a question about the process, they were responsive and answered my questions.
The survey was fun and easy to complete. The entire process was pain free and I was able to do it while at work. Overall, I recommend Ivy Exec to others.
Kevin was very prompt in resolving the enrollment issue. Great job
Kevin quickly understood my issue and took care of it. Was human and understanding. Good job.
I had a nice experience working with the folks at Ivy. They were courteous and professional throughout the interview process. The only thing that would have made it better would have been some followup after the actual interview.
When I had a question about a charge on my account, I called a number that eventually led to voice mail. My impatience caused me not to leave a message. Much to my surprise, the person on the other end called me back based on caller ID. He did not know the nature of my call but wanted to make sure I received the help I needed. Now that does not happen every day!
I thought the researcher affiliated with Ivy Exec's market research team were very professional. I was happy to provide my insight on the subject under discussion. The only thing I can suggest is to possibly provide a little bit of info on the subject prior to having the phone discussion with the research rep.
Left a voicemail for customer support and received a callback within 90 minutes. Explained my situation and the representative was very courteous and accommodating. Issue now closed and I am a happy customer!
I was frustrated with what I thought was an error in billing on the part of Ivy Exec and could not get someone on the phone to assist, however I received a call back same day from the online customer inquiry and my problem was quickly explained and resolved.
My situation was immediately understood without the agent repeating the obvious and asking a million repetitive questions (as during other customer service experiences). I got my refund and a new trial offer.
I'm very happy. Thanks IvyExec
I really enjoyed the discuss. The ideas presented intrigued and piqued my interest. The interviewer was very engaging and relate able.
He did not argue or try push back on my decision... very easy to work with.
Kevin was a pleasure to deal with. The cancellation process was easy, he handled it professionally and it went very quickly.
Ivy Exec is a great website but most importantly their customer service group is very professional and helpful. My experience with Kevin Ko was exceeded my expectations.
Nii Ato was very helpful in discussing my career prospects and my resume. In the very short duration of the call (15 mins), we could discuss a lot of relevant things.
1. He quickly identified the roadmap for the careers I may be opting for! He guided me towards the approach I should be following.
2. He quickly pointed the gaps in my resume; his suggestions were very apt that clearly improved the quality of my resume.
I strongly endorse Nii Ato for initial Resume / Career coaching services.
Sumit
The paid subscription for Ivy Exec was worth every penny. If you consider that every day that you are not working - for every hour - you loose a "net" of between $50-$100 /PER HOUR.
Using Ivy Exec (with a cost of LESS then the ONE HOUR you lose, while seeking a job), was very beneficial. Both their Search Engine capability, the fine-tuned triggers for matches, and the email structure / links generated - are great. Their support staff - both technical and SME are as good as they can be.
Finally -Kevin M Ko - is one of the best Cusotmer Service Representatives I had the pleasure to contact and seek support. He is knowledgeable, clear, precise and very accommodating.
Thanks Zev Lavon B. A; MBA; Ph. D. *******759
Kevin was exceptionally helpful in resolving my issue. He was courteous and profiessional.
I give him high marks for his assistance
It was a pleasure dealing with Kevin. He was courteous, attentive and very capable. Addressed my issue immediately and did not keep me hanging on the line. I highly recommend your customer service.
Elliot G
The best customer service anyone can expect was provided by IvyExec. They were diligent in their process, and explained carefully what steps were taken and the expectations. I was asked many questions and very valid. I felt I was able to contribute significantly which added to the overall positive experience.
Great work IvyExec.
From the business
Ivy Exec offers executives jobs, career advice, and paid market research studies for senior business leaders and subject matter experts.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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