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Ivy Exec Reviews Summary
Ivy Exec has a rating of 3.5 stars from 259 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ivy Exec most frequently mention customer service, job search and positive experience. Ivy Exec ranks 28th among Job Search sites.
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This has been my first personal encounter with your Ivy Exec, business organization.
Quite frankly, I could not be more pleased or satisfied with the entire experience, and the very professional response I received from my inquiry and exploratory contact with your
Service representative --- "Kevin K".
Kevin was prompt and through in answering my telephone call and providing the exploratory information I needed related to an executive employment search I was interested in pursuing. I think Kevin represented your organization well in this particular matter and he should be commended as well.
TJP
Great job answering my concerns about my membership. The call was quick and efficient.
The representative I spoke to was polite, attentive and prompt. Great customer service!
Kevin was very courteous and ensured a thorough review. He kept me updated during his process and was able to satisfy my request.
I had been receiving emails even though I unsubscribed. Kevin Ko was extremely helpful in taking care of my issue and even followed up with me later to make sure everything worked. I appreciated his efforts.
I was very pleased when Kevin Ko responded within an hour to the voicemail I left on the customer service line. He handled my request quickly and courteously, and provided a clear outline of my reimbursement.
Taylor
It is very pleasure to talk to the Kevin. The flexibility of the service makes me decide to try for one month with a little payment. The service response is quick too.
I called to cancel my membership and left a message. Kevin called me back within hour, and it was handled promptly and professionally. So much easier than I thought it would be
Excellent customer service to not only cancel my subscription without hassle, but also to reimburse me for the most recent charge, as I have obtained a new job starting 1/6/2016, and the charge to my Amex for your service was on 1/22/2016. I'm very grateful for the refund, and the customer service rep was courteous, friendly and very helpful. Thanks for your service!
The person I spoke with, Kevin, was helpful, kind, and, responsive. He handled my cancellation professionally and to my liking. I really like the service, but I got a job - he is keeping my basic membership so I can continue reading materials you send out. Keep up the great work! Thank you for all you do.
Kevin was extremely helpful, polite and efficient in helping me resolve my problem. He call me back within 5 min of leaving a message. Had the issue resolved in under 5 min.
I talked with an advisor for 15-20 minutes, and he was very insightful, giving me good tips for my resume.
I was pleased with the assistance that Kevin M. Ko provided to me when I experienced some difficulty navigating the website. He understood exactly what I was describing and resolved the situation. I appreciated his help.
Kevin was very helpful regarding my questions about getting the Ivy Exec premium membership. Much appreciated.
Ivy Exec is exceptionally managed and efficient with great communication and scheduling convenience.
Ivy exec is a well managed support service for executives hunting new job opportunities.
Kevin was extremely helpful with my account and called me back immediately to personally assist my request. No better customer service.
Good to relate the theory to a practical situation at hand in the case study and then reviewing the overall satisfaction of customers visiting the banking website. I enthusiastically look forward to participating more in research studies in the near future.
The process what pretty straightforward, smooth and enjoyable. I highly recommend it.
From the business
Ivy Exec offers executives jobs, career advice, and paid market research studies for senior business leaders and subject matter experts.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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