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ItsWorthMore

2.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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ItsWorthMore Reviews Summary

The company has established a strong reputation for providing a fast, convenient, and user-friendly service, with many customers praising the fair pricing and seamless transaction process. Positive sentiments highlight effective communication and timely payments, contributing to overall customer satisfaction and repeat business. However, some customers expressed disappointment regarding the assessment of item conditions, feeling that their products were undervalued despite being in good working order. This suggests a need for clearer communication about item evaluations. Overall, the company is well-regarded, yet there is room for improvement in handling customer concerns related to product assessments.

This summary is generated by AI, based on text from customer reviews

service
120
value
29
shipping
28
returns
23
quality
538
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5,992 reviews

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New York
1 review
0 helpful votes
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Awesome Experice and Customer Service
September 24, 2023

Awesome Customer Service. Quick turnaround time and fully satisfied with the whole transaction. Thank you.

Date of experience: September 24, 2023
Maine
1 review
0 helpful votes
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SCAMMERS
October 21, 2023

I sold an iphone 13 pro max to this company my phone was free from all scratches of any kind it also had a perfect screen no scratches and no dents or chips I even took pictures of phone before i sent it i spent the extra 25,00 for fast delivery and fast processing i also bought the insurance my quote was for over 640.00 for an iphone 13 pro max that was in mint conditions from the moment i bought it i had it in a very strong case and the best screen protector i checked it out *******% before selling it and they send me an email saying there was cracks on the screen and it had scratches everywhere and offered me 183.00 for i i said um what kind of scam are you running my phone had no damage what so ever and i even sent them pictures proving it dont use this company they are scammers

Date of experience: September 21, 2023
Ohio
1 review
0 helpful votes
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Easy and quick process
September 20, 2023

Received a fair offer, shipping was easy, and received full payment quickly

Date of experience: September 20, 2023
Mississippi
1 review
0 helpful votes
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Not a happy customer.
September 18, 2023

The quote was good, and I rated the phone as good but not great. There was only one small chip in the face at the bottom, there were no other scratches of any kind. So, once these guys received the iPhone they wanted to downgrade the phone and take off $50 because it had minor scratches. There were none, only the small chip. Because they sent the email wanting to know if I disagreed with their assessment and wanted it re-evaluated at 4:30 in the afternoon, (I had already left for the day). When I arrived the next morning, I replied to the email and wanted them to re-assess, but they just sent it back. Their evaluators were very far off on the assessment. The phone had been in a rubber case since new and had absolutely no scratches on it, just the one small chip.

Date of experience: September 18, 2023
Florida
3 reviews
0 helpful votes
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Cheated on specs
September 18, 2023

Good overall experience but the process took to long to get paid. Also, I was cheated on a spec of my computer. When they received it, they said it had a 250 Ethernet when it even said 1000 Ethernet on the box. I didn't fight because it was just a $25 difference in price. Whatever, just be aware that they will try to convince you your item isn't what you described to them on your initial price quote. Good luck

Date of experience: September 18, 2023
California
2 reviews
0 helpful votes
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IPhone 12
September 17, 2023

Quick and easy. Nothing unexpected and everything went smoothly.

Date of experience: September 17, 2023
Texas
3 reviews
0 helpful votes
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Seemless
September 15, 2023

Love the services. Fair pricing and quick service. Easy to work with and easy payments

Date of experience: September 15, 2023
Georgia
1 review
0 helpful votes
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Great Place to see used electronics
September 15, 2023

Excellent. No complaint. Would recommend to other people.

Date of experience: September 15, 2023
North Carolina
1 review
0 helpful votes
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Smoothest trade-in ever!
September 15, 2023

Super easy! I got exactly what they told me that I would get. After all of the trades that I've made, that's unfortunately rare. Three thumbs up!

Date of experience: September 14, 2023
Michigan
1 review
0 helpful votes
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No surprises
September 9, 2023

I have used other companies in the past to sell my old devices. And this was just as easy and fast as they were, except I was payed a much better price by ITSWORTHMORE.

Date of experience: September 8, 2023
Pennsylvania
1 review
0 helpful votes
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Waiting
October 6, 2023
Updated review

Easy, but haven't heard back yet. Sent my phones in over 2 weeks ago and haven't heard that they were received or value of them.

Date of experience: September 6, 2023

Easy so far
August 20, 2023
Previous review

Easy so far.

Date of experience: August 20, 2023
Washington
2 reviews
0 helpful votes
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So far so good, just want to see if the offer holds up before making a final judgement...and it did not, I used the example of good condition from their website my phone was in way better condition than the example. Instead of giving my the offer they said my phone was full of scratches on the screen and body and cut my offer in half...will not be using this service ever again

Date of experience: September 5, 2023

So far so good, just want to see if the offer holds...
August 19, 2023
Previous review

So far so good, just want to see if the offer holds up before making a final judgement

Date of experience: August 19, 2023
France
1 review
0 helpful votes
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The process is so fast!
September 1, 2023

Everything is great! I haven't had any problem! They inspected my device very quickly and give reasonable price.

Date of experience: September 1, 2023
Pennsylvania
2 reviews
0 helpful votes
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Explanations of assessments
August 31, 2023

So happy to find a site to purchase my pristine IPhone for great price.
At first I was disappointed At assessment. I reached out for further explanations and photos. They obliged and reassessed. We both agreed on new findings. Price readjustment fair and processed quickly.

Date of experience: August 31, 2023
Illinois
1 review
0 helpful votes
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Very Satisfied Customer
August 29, 2023

It's Worth More has always been easy to work with and fair in its pricing

Date of experience: August 29, 2023
Illinois
1 review
0 helpful votes
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A little disappointed
September 27, 2023
Updated review

I was a little disappointed that a cracked screen should cause you to take almost $300.00 off of the value you originally quoted me. It should not cost $300 to fix the screen, but whatever...

Date of experience: August 28, 2023

Great so far!
August 14, 2023
Previous review

Great so far!

Date of experience: August 14, 2023
California
1 review
0 helpful votes
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Sold a ps5
August 25, 2023

Very easy process and got money within one day of receiving my shipment.

Date of experience: August 24, 2023
New Mexico
1 review
0 helpful votes
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Best place to trade in your devices
August 24, 2023

Fair trade-in offers, quick payment. This company keeps you updated via email when they receive your device and provides a short time frame during which you will receive an offer. Once you accept, payment is fast and there are a couple of ways from which to choose to receive payment. I have sold two devices to this company and both times it was barely over a week from the time I shipped the items to when I was paid for them.

Date of experience: August 23, 2023
Massachusetts
1 review
0 helpful votes
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Excellent transaction
August 22, 2023

Excellent and quick experience, no problems, and everything was delivered smoothly, both the shipping and the payment

Date of experience: August 22, 2023
Connecticut
1 review
0 helpful votes
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Great Company
August 22, 2023

Quick and easy. Would use again.Why do I have to give a 50 word response, that is a big turn off

Date of experience: August 22, 2023

From the business

Sell your phone, tablet, or laptop for more cash online without the hassle of auctions. Instant quote, we pay shipping.