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IT Supplies Reviews Summary
IT Supplies has a rating of 4.8 stars from 829 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with IT Supplies most frequently mention customer service, free shipping and ink cartridges. IT Supplies ranks 1st among Printers sites.
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Fast and efficient. Very customer oriented.
In spite of selling ink for hundreds of printers, it is always easy to find what I need.
Other than the price, experience was fine. :)>
Wonderful quick service. Will order again.
You cannot read the boxes that you are filling
On your site the letters and numbers barely show or none at all
It's so hard to find the paper and ink I've used for the last 18 years. It used to be so easy.
Order arrived on time. Thank you.
Always easy
Great - Chris was very helpful!
Shipment delayed and from different places. Messed up my orders.
Easy to use website. Love it. Just wish I had known the item was not in stock locally as I called up to see if I could pick it up. Was told that it had already shipped, but not that it was a 4-day ship from Mississippi. The promised tracking was not provided and had to call the next day to request it again. It did arrive well packaged and I appreciate IT Supplies good price on my printer inks. Next time I will need to ask if it is stocked in the Rolling Meadows location.
Always had positive experience with IT Supplies.
First order, one of three packages was shipped. So I reordered two more. When the order was finally delivered, I found that the original two that I DID indeed order were in the box with the two NEW boxes of the same product. But they never notified me that the first shipment was backordered on the packing slip, or in email. So I thought it was my mistake.
Not a big deal, since I can use the additional product. But it was kind of messed up.
Hence the three stars.
Website is very glitchy
I received my new printer in perfect order and was delivered to my front door. Thanks so much for the speedy delivery and great customer service
Quick and easy with good pricing
No problems, items were rapidly shipped and arrived well packed against damage.
Great prices & service
Easy to find what I needed and to check out
There was difficulty in having the system accept my credit card information. Also, why is not my card information saved for future reference?
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members