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IT Supplies

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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IT Supplies Reviews Summary

IT Supplies has a rating of 4.8 stars from 829 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with IT Supplies most frequently mention customer service, free shipping and ink cartridges. IT Supplies ranks 1st among Printers sites.

service
4
value
4
shipping
4
returns
1
quality
4

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5,319 reviews

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JAVIER R.
1 review
0 helpful votes
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Everything was good!
May 19, 2020

Everything was good!

Date of experience: May 19, 2020
Angel O.
3 reviews
0 helpful votes
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Very fast an excellent
May 13, 2020

Very fast an excellent

Date of experience: May 13, 2020
Laddy O.
1 review
0 helpful votes
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Great!
May 12, 2020

Great!

Date of experience: May 12, 2020
Robert D.
8 reviews
0 helpful votes
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Very hard to place order
May 9, 2020

Very hard to place order. 2 hours.
When buying from you before was very easy

Date of experience: May 8, 2020
John F.
2 reviews
0 helpful votes
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The ink selection process went smoothly
May 6, 2020

The ink selection process went smoothly.

Date of experience: May 6, 2020
Dan A.
7 reviews
0 helpful votes
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Paid via Paypal
May 5, 2020

Paid via Paypal. Upon returning to your site, it is not clear if the order has been placed. Seems possible that by completing the form on your site AFTER paying via Paypal, that the order is being placed twice. Which is not the intended action. Thanks!

And now find that all was fine - no double order. Will order from IT Supplies again.

Date of experience: May 5, 2020
michael c.
1 review
0 helpful votes
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Took a long time to get to me but all's well that ends well.you all do a great job. Thanks

Date of experience: May 5, 2020
Bill N.
1 review
0 helpful votes
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Excellent service, as always
May 4, 2020

Excellent service, as always.

Date of experience: May 4, 2020
Gove M.
1 review
0 helpful votes
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The piecemeal arrival of all the orders l placed didn't please me. I placed my last order with Epson, and it arrived in one smallish packege 1 week after placing the order. Although nothing was discounted, the shipping was free.

Date of experience: May 3, 2020
Jose S.
7 reviews
0 helpful votes
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Always great!
May 3, 2020

Always great!

Date of experience: May 3, 2020
Jack D.
1 review
0 helpful votes
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I have used IT for my printer, ink and paper for the last 10 years and will continued to use them.

Date of experience: April 30, 2020
Lori R.
3 reviews
0 helpful votes
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Great products and service
April 28, 2020

Great products and service.

Date of experience: April 28, 2020
George M.
1 review
0 helpful votes
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I am a repeat customer, having ordered from you many times. Using your site is always a pleasure, the prices are very fair and delivery is always quick and reliable.

Date of experience: April 26, 2020
john s.
1 review
0 helpful votes
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You guys continue to provide top service and top selections! Thanks.

Date of experience: April 25, 2020
William D.
4 reviews
0 helpful votes
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Always great service
April 25, 2020

Always great service

Date of experience: April 25, 2020
Joanne S.
1 review
0 helpful votes
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Hi
April 24, 2020

Hi

Date of experience: April 23, 2020
James L.
8 reviews
0 helpful votes
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Too many payment details
April 21, 2020

Too many payment details. Every time you miss one it erases the card number, so you have to go back to the beginning. It took three passes to get it to take my informatio.

Follow up: Spoke to a rep. By email who sent me the item the next day!

Date of experience: April 20, 2020
Jerry K.
7 reviews
0 helpful votes
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itsupplies.com always provides fast shipping of products. Their website is easy to find what you want and order.

Date of experience: April 16, 2020
Alistair M.
1 review
0 helpful votes
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Great company!
April 15, 2020

Great company! Always deliver promptly.

Date of experience: April 15, 2020
Sylvia D.
1 review
0 helpful votes
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Had to change my password so you would accept my order.

Date of experience: April 15, 2020