On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
IT Supplies Reviews Summary
IT Supplies has a rating of 4.8 stars from 829 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with IT Supplies most frequently mention customer service, free shipping and ink cartridges. IT Supplies ranks 1st among Printers sites.
Instant Feedback
We monitor reviews for authenticity
Very good for shipping services
Straightforward, fast.
I was waiting for the package in my office, and checked the tracking. It said the package had been left in the lobby instead of being brought up to the office. I checked the lobby and there was no package there. The lobby is unattended, and anyone could have taken it. The courier said there was a problem with the elevator, but it had been working all day. That was on a Friday. I stopped by my office on Sunday, when I am normally not open, and the package was there in the lobby. There was only one other business open on Friday, and they didn't see it.
You're interface with Paypal needs work. I had to login to Paypal separately, then come back to your site to pay for my purchase. Your page to 'help' me didn't do anything.
Update: I've since run into this very same problem at another site and so I'm inclined to think the issue is with PayPal, not with you.
I got the printer within the week of order in one box complete. Thanks
Their shipment is unexceptionally fast.
When home page opens, please remind me to sign in before placing an order. Your refined searches did not locate the paper I was looking for.
Prompt and professional
IT always delivers on time and the service it fine. I will always use IT for my Ink supplies.
Fast and awesome!
Web site easy to navigate. Everything I needed was in stock. Recommend this etailer.
I am happy with IT. Prices are fair and they are dependable
The checkout process is terrible! Had to put in multiple email addresses, multiple entries for password. It took many m,any times and a very long time to complete! If I did not need the order items I would not come back here!
2/20 my packages arrived in a timely manner. Thank you. If you can make your check out cleaner I will consider improving your rating further. You provide a much needed and appreciated service for photographers!
Order was shipped promptly. No problems!
I would like to be able to just re-order an order I ordered before.
Quick search for paper...order placed...done!
Order was delivered as requested.
Good price. Arrived quickly and in excellent condition.
Excellent service, good prices and you carry exactly what I need!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members