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IT Supplies

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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IT Supplies Reviews Summary

IT Supplies has a rating of 4.8 stars from 829 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with IT Supplies most frequently mention customer service, free shipping and ink cartridges. IT Supplies ranks 1st among Printers sites.

service
4
value
4
shipping
4
returns
1
quality
4

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5,319 reviews

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Richard S.
1 review
0 helpful votes
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Little slow to find what I wanted
March 21, 2019

Little slow to find what I wanted. Web site not the easiest to navigate.

Date of experience: March 21, 2019
Michael F.
1 review
0 helpful votes
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Too many boxes to fill and had to redo order 3x.

Date of experience: March 20, 2019
Randy B.
1 review
0 helpful votes
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Your new website makes it very difficult to find the Epson ink I'm trying to buy. Then checking out is very difficult. It used to be so easy! (Not to mention you used to offer free shipping on orders over $99 but not it's $149!)

Date of experience: March 20, 2019
Richard M.
1 review
0 helpful votes
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Super fast service!
March 19, 2019

Super fast service! Always have what I need in stock.

Date of experience: March 18, 2019
Mathew S.
1 review
0 helpful votes
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The entire ordering process was very easy and the product was delivered in a timely manor!

Date of experience: March 18, 2019
Ronald H.
1 review
0 helpful votes
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Returning customer
March 18, 2019

Returning customer.
Same great services as previous experiences.

Date of experience: March 17, 2019
Don B.
1 review
0 helpful votes
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I always get good service from IT Supplies, and especially from Chris Wood

Date of experience: March 16, 2019
Wallace D.
1 review
0 helpful votes
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Not happy about increased free shipping threshold

Date of experience: March 15, 2019
Denise V.
8 reviews
0 helpful votes
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Great choice of items
March 14, 2019

Great choice of items.

Date of experience: March 14, 2019
donnalee d.
1 review
0 helpful votes
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As always my order arrived the following day
March 13, 2019

As always my order arrived the following day. Excellent and speedy service

Date of experience: March 13, 2019
Kathryn C.
1 review
0 helpful votes
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Easy to order and good customer service
March 13, 2019

Easy to order and good customer service.

Date of experience: March 13, 2019
Dave C.
1 review
0 helpful votes
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Great service fast shipping
March 12, 2019

Great service fast shipping

Date of experience: March 11, 2019
Mike K.
1 review
0 helpful votes
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Only certain browser will work with your website. This has limitations.
I am using a Mac with OS 10.6.8 - The Safari browser is probably not compatible with your web site. I also use Chrome. Using a newer Mac there is no problem.

Date of experience: March 11, 2019
Anna X.
6 reviews
0 helpful votes
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Very good service
March 11, 2019

Very good service

Date of experience: March 11, 2019
Naomi P.
1 review
0 helpful votes
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The order procedure graphics were not clear
March 10, 2019

The order procedure graphics were not clear. Took a long time to navigate through it. I got hung up at choose shipping...just a bar to click. Could have been set up to be an obvious clickable menu. Whatever. Thank you for stocking these inks that I've been searching for quite a while.

Date of experience: March 10, 2019
Mira S.
1 review
0 helpful votes
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Great value, great service, prompt delivery as always. Thanks!

Date of experience: March 10, 2019
Bill P.
3 reviews
0 helpful votes
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I only buy my critical supplies from IT SUPPLIES. You haven't ever disappointed me.

Date of experience: March 9, 2019
Jason M.
1 review
0 helpful votes
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Complete Selection and fast turnaround
March 7, 2019

Complete Selection and fast turnaround

Date of experience: March 7, 2019
Shawn D.
1 review
0 helpful votes
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Peggy in Customer Service was very helpful!
March 4, 2019

Peggy in Customer Service was very helpful!

Date of experience: March 4, 2019
Barry T.
1 review
0 helpful votes
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Once I got the password, it was easy
March 2, 2019

Once I got the password, it was easy. Thank you.

Date of experience: March 2, 2019