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IT Supplies

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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IT Supplies Reviews Summary

IT Supplies has a rating of 4.8 stars from 829 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with IT Supplies most frequently mention customer service, free shipping and ink cartridges. IT Supplies ranks 1st among Printers sites.

service
4
value
4
shipping
4
returns
1
quality
4

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5,319 reviews

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California
1 review
0 helpful votes
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My reviee
March 29, 2023

Great product, great service! I will be purchasing again in the future!

Date of experience: March 29, 2023
Minnesota
1 review
0 helpful votes
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All is good
March 20, 2023

Received product no issues. Package came in good condition. No damages.

Date of experience: March 20, 2023
Missouri
1 review
0 helpful votes
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SCF170
March 15, 2023

Fast shipping, great customer service. Excellent quality products!

Date of experience: March 14, 2023
Missouri
1 review
0 helpful votes
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Excellent service, as always
February 14, 2023

I never have to worry about anything when I'm ordering from ITSupplies. Professional, prompt and reliable.

Date of experience: February 14, 2023
California
1 review
0 helpful votes
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I always but my equipment from IT.
January 26, 2023

Quick and easy, it's so much easier dealing with Epson via IT Supplies, Epson makes great printers, but they just don't have a face, or ever get back to me. ITs Customer Service is thorough.

Date of experience: January 26, 2023
Florida
1 review
0 helpful votes
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Always reliable
January 21, 2023

I always order my Epson inks from IT Supplies. Good prices, reliable service.

Date of experience: January 21, 2023
Stephen B.
1 review
0 helpful votes
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Your prices have gone up substantially since Atlex!
December 16, 2022

Your prices have gone up substantially since Atlex!

Date of experience: December 15, 2022
Kentucky
1 review
0 helpful votes
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My orders are always shipped quickly and very well packaged - always appreciate the personal help when it is needed!

Date of experience: September 27, 2022
MEL A.
1 review
0 helpful votes
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As usual very prompt and complete
December 28, 2021

As usual very prompt and complete.

Date of experience: December 27, 2021
New York
1 review
0 helpful votes
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The best customer service experience
December 8, 2021

I purchased a sublimation printer from It Supplies. I have no prior experience nor expertise in the realm of sublimation, but I purchased this printer with the intent to take my business to a new level. Deonna and Amber are amazing. Deonna reached out to me to inquire if I actually was versed in sublimation which was a total surprise to me given the fact that most companies are not overly concerned if your versed or not in and with the merchandise your purchasing. Deonna was very knowledgeable, courteous, helpful, pleasant and extremely thorough. She referred me to Amber who is a print specialist and assured me that Amber would be extremely helpful to me regarding anything relating to sublimation. Amber is amazing, she answered all of my emails and answered and addressed all of my questions, concerns and even explained things in great detail which gave me the clarification that I needed. Amber was extremely patient with me being I'm by no means tech savvy, very knowledgeable regarding some of the hang ups that I encountered with sublimation and extremely courteous and helpful. I'm happy that I choose IT Supplies to purchase my sublimation printer from and I will definitely make additional purchases from It Supplies because their customer service is everything and customer service is everything to me. Deonna and Amber are the best. Don't delay order from It Supllies you won't regret it!

Date of experience: December 7, 2021
North Carolina
1 review
0 helpful votes
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I have overall been happy with this company however my last 2 orders were damaged during shipping. The packing was substandard and sloppy. I hope this is corrected as this is a great company with great pricing.

Date of experience: April 29, 2021
Marjorie K.
1 review
0 helpful votes
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Everything was perfect!
October 25, 2020

Everything was perfect!

Date of experience: October 25, 2020
WILLIAM B.
1 review
0 helpful votes
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Fyi, I bought a 44" printer from you years ago but bought paper from an operation in New York which regularly arrived damaged and regularly needed to be returned due to slipshod packing; after one of those returns I bought some from you instead and discovered you guys packed my paper order much more carefully; I've been buying from you ever since and have never had a problem.

Date of experience: October 13, 2020
Andrew E.
6 reviews
0 helpful votes
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Quick and easy
October 13, 2020

Quick and easy. Too bad there weren't any current coupons for such a big order. My order came in earlier than I expected.

Date of experience: October 12, 2020
Olivia P.
1 review
0 helpful votes
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I tried to call for availability but no phone lines seemed to be working. This turned out to be a minor problem. My Epson P7570 arrived quickly and set up was not difficult. I have purchased hardware and supplies from IT for years.

Date of experience: October 12, 2020
Sharon B.
1 review
0 helpful votes
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The only thing I would like is a means of registering my business resale license, and when you check out an eta for regular shipping

And the box was shipped without any outer box, and was fairly banged up.

Date of experience: October 12, 2020
William B.
3 reviews
0 helpful votes
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Very easy service
October 7, 2020

Very easy service.

Date of experience: October 7, 2020
Denis G.
1 review
0 helpful votes
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IT Supplies never fails me
October 5, 2020

IT Supplies never fails me. Product is always in stock and delivered on time.

Date of experience: October 5, 2020
Lisa M.
1 review
0 helpful votes
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IT Supplies always has what I need
October 3, 2020

IT Supplies always has what I need.

Date of experience: October 3, 2020
Chris L.
1 review
0 helpful votes
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Great, quick service and delivery
October 1, 2020

Great, quick service and delivery. Thanks!

Date of experience: September 30, 2020