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IT Supplies

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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IT Supplies Reviews Summary

IT Supplies has a rating of 4.8 stars from 829 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with IT Supplies most frequently mention customer service, free shipping and ink cartridges. IT Supplies ranks 1st among Printers sites.

service
4
value
4
shipping
4
returns
1
quality
4

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5,319 reviews

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Miguel F.
1 review
0 helpful votes
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All good!
May 15, 2019

All good!

Date of experience: May 15, 2019
Mary L.
1 review
0 helpful votes
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Easy to search and check out
May 14, 2019

Easy to search and check out.

Date of experience: May 14, 2019
Leah X.
1 review
0 helpful votes
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Good
May 14, 2019

Good

Date of experience: May 14, 2019
Alice D.
7 reviews
0 helpful votes
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Very easy to order on line
May 14, 2019

Very easy to order on line. Order was accurate and delivery was very very fast. Prices were very competitive. Because of the quality of the products, service, prices, and delivery, I will be a return customer.

Date of experience: May 14, 2019
Denny O.
1 review
0 helpful votes
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Always great service
May 12, 2019

Always great service

Date of experience: May 12, 2019
John B.
3 reviews
0 helpful votes
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It was great the shipper messed up on delivery date put it on wrong truck and Itsupplies made it right and gave me a roll of paper.

Date of experience: May 9, 2019
Helen L.
1 review
0 helpful votes
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Thank you for all your help with order placed April 19,2019, I appreciate your patience.
Thanks

Date of experience: May 9, 2019
David W.
1 review
0 helpful votes
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The paper I ordered wasn't going to be in stock for a week and IT Supplies contacted me to let me know. I talked with them and ordered a paper that was in stock. Good customer service and communications!

Date of experience: May 8, 2019
Ron G.
1 review
0 helpful votes
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Overall, the process worked fine
May 8, 2019

Overall, the process worked fine. Order came through quickly. There was a small problem with the order that was resolved just as quickly as need be.

Date of experience: May 8, 2019
Sheila G.
2 reviews
0 helpful votes
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Everyone is very helpful and I do appreciate it

Date of experience: May 7, 2019
Jean G.
1 review
0 helpful votes
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It was very time consuming to go through your catalog to find the items I was looking for. I found it to be frustrating

Date of experience: May 6, 2019
J C.
1 review
0 helpful votes
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Changing password was a nightmare
May 6, 2019

Changing password was a nightmare. Your agent, Chris, helped and we eventually got it changed.

Date of experience: May 6, 2019
James L.
1 review
0 helpful votes
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Thx so much for your incredible variety of competitively priced high quality photo supplies!

Date of experience: May 6, 2019
Joyce R.
4 reviews
0 helpful votes
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I love shopping with you
May 6, 2019

I love shopping with you. The prices are good and my package arrives quickly. Thank you for the great service

Date of experience: May 6, 2019
jessica s.
1 review
0 helpful votes
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Difficult to find the ink for my machine
May 5, 2019

Difficult to find the ink for my machine- not listed in your epson ink category
After ordering ink showed up at my doorstep in 2 days. Love the fast service!

Date of experience: May 5, 2019
Mark H.
2 reviews
0 helpful votes
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Very easy and quick
April 29, 2019

Very easy and quick

Date of experience: April 29, 2019
Robert W.
5 reviews
0 helpful votes
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Chris, in Customer Service, has been very helpful (and patient).

Date of experience: April 29, 2019
John A.
6 reviews
0 helpful votes
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Price is fair, shipping & delivery is good
April 29, 2019

Price is fair, shipping & delivery is good. As my business grows I'm looking forward to do more business with you.

Date of experience: April 29, 2019
Charles L.
10 reviews
0 helpful votes
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Your search box has a symbol to search, however it doesn't work. I finally figured out to type enter on the key board.

Date of experience: April 27, 2019
Gerald W.
3 reviews
0 helpful votes
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There service and prices are great
April 26, 2019

There service and prices are great.

Date of experience: April 26, 2019