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IT Supplies

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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IT Supplies Reviews Summary

IT Supplies has a rating of 4.8 stars from 829 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with IT Supplies most frequently mention customer service, free shipping and ink cartridges. IT Supplies ranks 1st among Printers sites.

service
4
value
4
shipping
4
returns
1
quality
4

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5,319 reviews

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Charles L.
9 reviews
0 helpful votes
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I had a hard time finding the items I wanted
July 31, 2019

I had a hard time finding the items I wanted. Never did find generations art roll canvas I wanted. Will have to call to get it.

Date of experience: July 30, 2019
Dwight F.
1 review
0 helpful votes
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Needed to get reacquainted with new website
July 31, 2019

Needed to get reacquainted with new website

Date of experience: July 30, 2019
butch Z.
2 reviews
0 helpful votes
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I ordered 2 rolls of printer paper
July 30, 2019

I ordered 2 rolls of printer paper. You sent me one immediately and the second one came later from another company. (I assumed you did not have that one in stock). The one you sent me was great. The one that came from another company was packaged so ugly not in a box and the roll box was so beat up and tapped i wanted to send it back. I will make sure you have it in stock the next time.

Date of experience: July 30, 2019
C M.
2 reviews
0 helpful votes
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Excellent product and prompt delivery
July 30, 2019

Excellent product and prompt delivery.

Date of experience: July 30, 2019
Megumi W.
1 review
0 helpful votes
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Password I set up less than three months ago didn't work.
Why?

Date of experience: July 28, 2019
Rick N.
3 reviews
0 helpful votes
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All's good
July 28, 2019

All's good. Shipping is great, usually receive in one day rarely two with normal shipping. Not like Amazon that if you don't pay for fast shipping they don't pull your order for four days then two at least to get there. THANKS!

Date of experience: July 28, 2019
Steve B.
1 review
0 helpful votes
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Glass and back is too tight Very hard to get out.

Date of experience: July 26, 2019
John Z.
1 review
0 helpful votes
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Always the best price for ink
July 26, 2019

Always the best price for ink

Date of experience: July 25, 2019
Milt D.
1 review
0 helpful votes
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Excellent Service
July 25, 2019

Excellent Service

Date of experience: July 25, 2019
David A.
9 reviews
0 helpful votes
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Prompt and professional
July 24, 2019

Prompt and professional.

Date of experience: July 23, 2019
Austin J.
2 reviews
0 helpful votes
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I ordered several inks for an epson stylus photo 2400. I had to select each item separately, add to cart, then next item do the same. That is a lot of unnecessary button punching.

I received a reply saying there is a button to allow this. OK, but I am saying "It ain't easy to find such things on the website."

Date of experience: July 23, 2019
Wayne N.
1 review
0 helpful votes
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Easy to navigate website and great prices
July 22, 2019

Easy to navigate website and great prices.

Date of experience: July 22, 2019
Ron C.
1 review
0 helpful votes
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All good
July 19, 2019

All good. Thank you!

Date of experience: July 19, 2019
Bill I.
8 reviews
0 helpful votes
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I always enjoyed buying paper and ink from your predecessor and now IT Supplies. I am a small time family photographer who prints for personal needs.

Date of experience: July 17, 2019
Penny C.
1 review
0 helpful votes
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Super helpful and customer oriented!
July 14, 2019

Super helpful and customer oriented! Everything as expected. Will shop again.

Date of experience: July 14, 2019
David B.
1 review
0 helpful votes
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I always buy from IT Supplies
July 13, 2019

I always buy from IT Supplies

Date of experience: July 13, 2019
Karen H.
1 review
0 helpful votes
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You've always been terrific!
July 11, 2019

You've always been terrific!

Date of experience: July 11, 2019
Robert H.
1 review
0 helpful votes
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They have what I need and it was easy to find.

Date of experience: July 9, 2019
Scott W.
3 reviews
0 helpful votes
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Always Helpful and very knowledgable
July 8, 2019

Always Helpful and very knowledgable

Date of experience: July 7, 2019
Mark K.
1 review
0 helpful votes
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Great selection of products!
July 7, 2019

Great selection of products!

Date of experience: July 7, 2019