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IT Supplies

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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IT Supplies Reviews Summary

IT Supplies has a rating of 4.8 stars from 829 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with IT Supplies most frequently mention customer service, free shipping and ink cartridges. IT Supplies ranks 1st among Printers sites.

service
4
value
4
shipping
4
returns
1
quality
4

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5,319 reviews

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Douglas B.
1 review
0 helpful votes
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Easy to order!
September 8, 2019

Easy to order!

Date of experience: September 8, 2019
Paul H.
1 review
0 helpful votes
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Clunky interface
September 8, 2019

Clunky interface. Not always certain how to get to where I want to go. But with a little effort all is well.

Date of experience: September 8, 2019
Jerry N.
7 reviews
0 helpful votes
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I had another great experience with fast delivery and packaging as well as everything I ordered.

Date of experience: September 6, 2019
Chris M.
2 reviews
0 helpful votes
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Very fast service, great value
August 31, 2019

Very fast service, great value.

Date of experience: August 31, 2019
Valerie C.
1 review
0 helpful votes
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Good experience
August 31, 2019

Good experience

Date of experience: August 30, 2019
david c.
1 review
0 helpful votes
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Quick, simple service!
August 30, 2019

Quick, simple service!

Date of experience: August 30, 2019
Scott M.
1 review
0 helpful votes
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No comment
August 27, 2019

No comment

Date of experience: August 27, 2019
Stephanie Q.
10 reviews
0 helpful votes
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1st time order
August 20, 2019

1st time order. Process is quick and easy!

Date of experience: August 20, 2019
Dee A.
2 reviews
0 helpful votes
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The website is slow and not responsive
August 20, 2019

The website is slow and not responsive. I had to enter my info numerous times. Had to change password but the site said my email was incorrect, which it wasn't. Took more than 1 try to change it.

Date of experience: August 20, 2019
John F.
3 reviews
0 helpful votes
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Inks arrived in a couple of days
August 19, 2019

Inks arrived in a couple of days. Thanks.

Date of experience: August 19, 2019
Peter W.
1 review
0 helpful votes
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Was hard to find the hp ink in the link to hp ink

One of the inks wasn't in the box, but you sent it immediately when advised it was missing. Thanks for your excellent service over the years.

Date of experience: August 18, 2019
John C.
13 reviews
0 helpful votes
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I just bought a different Epson Legacy paper
August 18, 2019

I just bought a different Epson Legacy paper -- Platine 13X19 and 8.5X11. I had a hard time finding it. In the search, putting in Epson Legacy Paper didn't work, neither did Platine... Only when searched with the single term "Legacy" did I find it. I'm not sure how your search engine works, and I couldn't believe you didn't carry it. I almost went somewhere else. (Fortunately, I did find it!)

Date of experience: August 18, 2019
Steven D.
1 review
0 helpful votes
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The items ordered were as described and arrived promptly. I am very satisfied with the products ordered and the service

Date of experience: August 15, 2019
Brad M.
1 review
0 helpful votes
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It just seems like a more difficult site to shop on than many others. The product selection is very good. Sometimes it is a little time consuming navigating to things. Some search functions don't seem fully accurate. Example: searched for Canson Infinity papers, but Plantine never showed in the search results. I had to specifically put in Plantine to go to it.

Date of experience: August 14, 2019
Don N.
1 review
0 helpful votes
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Experience was just fine
August 10, 2019

Experience was just fine.

Date of experience: August 10, 2019
Beverly W.
2 reviews
0 helpful votes
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Rquest: If possible, ship today
August 9, 2019

Rquest: If possible, ship today.

My request was met by a very nice young man.

Date of experience: August 9, 2019
Mark A.
7 reviews
0 helpful votes
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Quick process, as always!
August 9, 2019

Quick process, as always!

Date of experience: August 9, 2019
Fay E.
1 review
0 helpful votes
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Excellent service since 2014
August 3, 2019

Excellent service since 2014.

Date of experience: August 3, 2019
ken w.
1 review
0 helpful votes
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Good prices, stock, and delivery options/turnaround.

Date of experience: August 2, 2019
Gary M.
1 review
0 helpful votes
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Always great service and fast delivery
August 1, 2019

Always great service and fast delivery
My go to company for printing supplies

Date of experience: August 1, 2019