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iTech Deals

2.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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iTech Deals Reviews Summary

iTech Deals has a rating of 2.8 stars from 802 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with iTech Deals most frequently mention credit card, tracking number and return policy. iTech Deals ranks 21st among Electronics sites.

service
65
value
68
shipping
69
returns
49
quality
61
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California
1 review
0 helpful votes
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Great customer service
January 13, 2018

For whatever reason, my tracking information for my package wasnt updating properly. I contacted the customer service team and they immediately helped me with my issue and gave me all the necessary tracking information.

Date of experience: January 12, 2018
California
1 review
0 helpful votes
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Great customer support!
January 13, 2018

Jessica was very helpful and responded within minutes to all of my requests. Very courteous and professional. Thank you!

Date of experience: January 12, 2018
Illinois
1 review
0 helpful votes
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Wonderful service.
January 12, 2018

This was a wonderful experience shopping with ITech. Always answered any questions I had promptly. Always wanted to know if they could do anything else.

Date of experience: January 11, 2018
Georgia
2 reviews
1 helpful vote
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Great prices on items I purchased. Had a question after purchase and answer was prompt and detailed. Great customer service!

Date of experience: January 8, 2018
California
1 review
0 helpful votes
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Found ITechDeals through Spoofee Deals and they offer some great prices along with fast support! I would recommend buying from here.

Date of experience: January 5, 2018
California
1 review
0 helpful votes
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Customer rep help me from start to finish, she never left me behind and give me the run around. In fact, i just shopped here 2 days ago again. Its now a daily schedule for me th check their daily deals... thank you

Date of experience: January 5, 2018
New York
2 reviews
3 helpful votes
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Won't post my reviews
January 5, 2018

I got a link to review one of the products I bought from them. I gave it a bad review because the product was broken and they refused to replace it. They refused to post the product review even though I am a verified purchaser. So dont trust their product reviews. Stay away from this site.

Date of experience: January 5, 2018
Kentucky
1 review
0 helpful votes
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Great product!
January 4, 2018

The product that was shipped to me was stolen from my mailbox during the holidays. Susan took care of the issue promptly and efficiently. I am very appreciative for the quick response with emails and correction of the problem.

Date of experience: January 3, 2018
California
1 review
0 helpful votes
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Solid Customer Service
January 3, 2018

I had an issue with an order, it was a low price item and Susan resolved it promptly and conveniently for me.

Date of experience: January 2, 2018
Washington
1 review
1 helpful vote
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Purchased Studio 2 Beats from this website as part of their Black Friday deals and turns out they are counterfeit. They broke in less than two days and we had to take them to the Apple store (they own Beats now) and they confirmed they were counterfeit. Apple stated the company continuously used the same serial number over and over again.

Do not buy from this site. They either are corrupt themselves or do not vet their sellers.

Date of experience: December 30, 2017
Michigan
1 review
0 helpful votes
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Thank you, all the help and support is really appreciated it! Thanks for all the fast response on the emails.

Date of experience: December 29, 2017
New Jersey
1 review
0 helpful votes
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When I found my stuff is damaged, I contact customer service and I got immediately response by Susan and she resolve my problem. I really appreciate her support towards customer. Thanks.

Date of experience: December 29, 2017
Texas
1 review
0 helpful votes
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Quick resolution
December 30, 2017

I purchased earbuds that were defective but thanks to Mia, the I was able to return the item and get a full refund.

Date of experience: December 28, 2017
California
1 review
1 helpful vote
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Quick resolution
December 27, 2017

I had an issue with my transaction not processing and Susan was quick, to respond and immediately resolved my issue!

Date of experience: December 26, 2017
New York
1 review
0 helpful votes
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ITECH SUCKS!
December 23, 2017

I recently bought an Apple Macbook Pro from Itech. It did not work and I think it was stolen from the Oxford School System. Do not do business with criminals! Happy Holidays!

Date of experience: December 22, 2017
Texas
2 reviews
0 helpful votes
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Shipping of my item was very slow. I thought it got lost and contacted customer service, asking for the item to be resent. Wouldn't you know. The item arrived the following day. I cancelled the new request. If I had been able to track my item none of that would have been necessary. Customer service told me that in order to track an item, you must login to your account. I had checked out as a guest. Oh well, in the end I got my item, and for that I am happy.

Date of experience: December 20, 2017
North Carolina
1 review
0 helpful votes
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Quick to respond
December 21, 2017

There was an issue with the shipping company. Susan was quick to respond, and she kept tabs on the situation until it was resolved. I definitely plan to order from iTechDeals again!

Date of experience: December 20, 2017
Illinois
1 review
0 helpful votes
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Bought a few items from itechdeals. Prices are great. Shipping is always slow and I had to ask for tracking information once. Only one item came in original packaging. One order made up of two items arrived but both items were defective. I was able to work with customer service to return them and get refund.

Date of experience: December 15, 2017
Illinois
1 review
0 helpful votes
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Great customer service
December 15, 2017

Bought iPhone charging cables. Have some issue due to holiday shipping but customer service resolved it quickly. Product are also good quality.

Date of experience: December 14, 2017
New Jersey
1 review
0 helpful votes
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Product is good but shipment got delayed way more than expected. I contacted support for the same but they were also clueless.

Date of experience: December 13, 2017

From the business

Get incredible daily deals and free shipping on tablets, computers, smartphones, accessories and much more at iTech Deals


itechdeals.com
Lakewood, NJ, United States
+66
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