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iTech Deals

2.8

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iTech Deals Reviews Summary

iTech Deals has a rating of 2.8 stars from 802 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with iTech Deals most frequently mention credit card, tracking number and return policy. iTech Deals ranks 21st among Electronics sites.

service
65
value
68
shipping
69
returns
49
quality
61
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New York
2 reviews
0 helpful votes
Follow Alex C.
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Great Support
March 29, 2018

The item I ordered didn't show up after 3 weeks, so I contacted support. The reply was almost instant. They offered to refund or replace, the next day it arrived. I'm not sure where the post office sent it first, so I won't give them 5 stars, but iTechDeals did all the correct things. Thanks!

Date of experience: March 28, 2018
Maryland
2 reviews
0 helpful votes
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The product did not function as described and appeared defective. Susan asked me about the charging overnight and I was able to pair it with my Android phone.

Date of experience: March 28, 2018
Georgia
1 review
0 helpful votes
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I had an issue with my order that was resolved extremely fast. The service person that helped me was extremely nice and always quick to replay and help. I would definitely recommend iTech Deals!

Date of experience: March 28, 2018
Mexico
1 review
0 helpful votes
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Had an issue with an order, one item came defective, they took care of the return label, and provided a refund all this with great communication and support, very professional
Buy with confidence

Date of experience: March 28, 2018
Texas
1 review
0 helpful votes
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Thank you Jessica!
March 28, 2018

I received a defective iPad Air, and Jessica immediately corrected the problem by refunding the full cost... Paypal covered the return shipment.

Date of experience: March 27, 2018
New York
1 review
0 helpful votes
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Love it!
March 27, 2018

I was looking for it to be a dud but I was pleasantly surprise. I enjoyed using all of the box. Got all new cables, headsets, powerbank, which was a gift i would have not brought myself. Also the customer service was execellent! Hope to get another one soon! Don't miss the chance to get one if you can! Worth the price!

Date of experience: March 26, 2018
Ohio
1 review
0 helpful votes
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Ordered some cables which were shipped via USPS. They never arrived. However, I got prompt response from iTechDeals and a prompt refund.

Date of experience: March 23, 2018
Texas
1 review
0 helpful votes
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I sent a message and had my answer before I woke up 5 hours later. Thank you iTechDeals for being so efficient and helpful. My Grandson was ecstatic when he got his tablet I purchased at such an amazing price.

Date of experience: March 23, 2018
Illinois
1 review
1 helpful vote
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Poor service
March 22, 2018

I ordered one product, and it came with 6 of the 13 pieces broken. Called for a replacement, they said they'd ship right away. 3 weeks passed - no replacement. Called again, they said it was 'on it's way.' A week later replacement arrived - but with a postmark showing shipment after my 2nd call. This time the shipment came with only 2 of the 13 pieces broken.

Recently ordered again, and it's been 2 weeks. Got an email saying package was shipped, but there's no tracking data.

Date of experience: March 22, 2018
Washington
1 review
0 helpful votes
Follow Marty M.
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Have purchased many items thru this site and have always been happy with my purchase. However, I did have an issue with a refurb iPod and iTech customer service took quick action to enable a return authorization and a refund credit back to my credit card. Very pleased and I recommend others do not hesitate to order thru them.

Date of experience: March 22, 2018
Texas
1 review
0 helpful votes
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Jessica was very prompt in helping with the return. She went our of the way to accet the return. I would definitely buy from Itechdeals.

Date of experience: March 21, 2018
Georgia
2 reviews
0 helpful votes
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Product problem.
March 22, 2018

I was treated very fair! My payment was refunded very quickly. Thanks for your help! I appreciate the prompt handling of the problem. I will definitely order from you again.

Date of experience: March 21, 2018
Germany
1 review
0 helpful votes
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Jessica was excellent in servicing me. And she was so good in responding to my emails very prompt in handling my issue. Love it all will continue my shopping with ITech Deals.

Date of experience: March 21, 2018
Florida
1 review
0 helpful votes
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Many thanks
March 22, 2018

I want to thank Itech for responding so quickly and accurately. The team was very nice and helpful to me by responding so rapidly to my email. I received my package i was concerned about just two days later. Thanks again.
Sincerely,
Lisa Marcatos

Date of experience: March 21, 2018
Georgia
1 review
0 helpful votes
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Received a defective product and they immediately responded and corrected the problem. They seem to pay attention to their customersd

Date of experience: March 19, 2018
Michigan
3 reviews
0 helpful votes
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Left a message with customer support and a reply was obtained in time specified. Susan even responded to my response which is much appreciated!

Date of experience: March 18, 2018
New Jersey
1 review
0 helpful votes
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Please make sure you know what you are buying on this site. Most items are ok and affordable but I did run into a piece of junk that I had to return. Customer service was helpful and accepted the return quickly. Refund was promptly offered once I shipped back the bad item by USPS with tracking.

Date of experience: March 18, 2018
Florida
1 review
0 helpful votes
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Their customer service is superb!
Their products and pricing are great!

The 12 toothbrushes for $5 is the best!
Their $20 mystery box is totally worth getting.

Date of experience: March 16, 2018
Texas
1 review
0 helpful votes
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We are ALWAYS needing extra toothbrushes for house guests so when I saw this AMAZING deal on a 12-pack of Oral B toothbrushes i jumped on it. And iTech customer service is SO great and was quick to respond when I wasn't sure is my order was placed because of a website glitch. Got the product FAST & exactly as advertised. I'll definitely shop with iTech in the future!

Date of experience: March 15, 2018
Michigan
1 review
0 helpful votes
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They have something for everyone! The customer service team is great also, they resolved an issue that I was having in a timely manner. The products that I received are nice!

Date of experience: March 11, 2018

From the business

Get incredible daily deals and free shipping on tablets, computers, smartphones, accessories and much more at iTech Deals


itechdeals.com
Lakewood, NJ, United States
+66
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