On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Join the fastest growing virtual mailbox and digital mailbox service company in the country. View the plan that best fits your needs and just like that, you have a new address and so much more. Learn more here.
iPostal1 Reviews Summary
iPostal1 has a rating of 4.6 stars from 3,571 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPostal1 most frequently mention customer service, business address and friendly staff. iPostal1 ranks 4th among Software sites.
Instant Feedback
We monitor reviews for authenticity
It works. Nothing amazing, but it gets the job done.
I love ipostal. Very convenient. 2 issue for me which is why I didn't give 5 stars. Sometimes my mail isn't checked in to later in the afternoon so I have to wait the next day to pick it up because the system doesn't always allow same day pick up. Lastly the handheld device they use to check the mail out is very slow and a couple of times had to reboot
Hi Sarah,
Thanks for your review. We are glad to hear you are enjoying the service.
Generally, we advise that you use the 'Schedule a Pickup’ feature when you want to pick up mail, whether with the app or from your computer. By doing this in advance, the mail center can get your mail ready ahead of time. That helps the mail center to be more efficient and saves you time.
However, we understand that things happen. If for some reason you can’t schedule a pickup in advance, you can just drop in and the mail center will process the pickup task for you.
We appreciate your valuable feedback and are always looking for ways to improve. We will pass along this information.
Thank you for being our valued customer.
Sincerely,
IPostal1
Wish it came with a little more explanation as to what it did exactly. Or I'm a little slow. Not sure
Hi Marcus,
Thanks for your review. One of our Customer Service representatives will contact you to answer any questions you might have.
Thank you for choosing iPostal1.
Sincerely,
IPostal1
IRS ten gelen evrağım aldılar bana gönderdiler. Hiç bir sorun yaşamadım.
It helped me stay organized. The email access makes staying on top of things
convenient and helpful.
Quick and very helpful. Very attentive to what I needed and provided the assistance I needed during our call.
Easy to schedule pickups and is a good value for the price.
I was not receiving mail for a time, but to be honest it was over the holiday, and how much of that was the USPS fault, lol...
It is working correctly now, and I was able to stop by and get my mail today.
Glad it is working as advertised, and looking forward to keeping this service for many years to come.
Hi Illya,
Thanks for your review. We are glad to hear your issue was resolved and that you are enjoying our service!
If you have any further questions or concerns, please don't hesitate to reach out to our customer service team at [email protected].
Thanks for choosing iPostal1.
Sincerely,
IPostal1
Awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome
Once an element is selected for pickup, the date can't be changed. This makes the app a challenge for me.
Hi Janet,
Thanks for your review. We are glad to hear you are enjoying the service.
We appreciate your feedback, as we are always looking for ways to improve.
One of our Customer Service representatives will contact you to see how we may assist you with the app.
Thank you for being our valued customer.
Sincerely,
IPostal1
Still new to service, but so far everything is great!
Great, speedy service. I am very well pleased. I get an email everyone I have mail. The process is very easy.
There are some glitches but this is expected with any new process. Progress is being made
Hi Webster,
Thanks for your review.
One of our Customer Service representatives will contact you to see how they may assist you.
Thank you for choosing iPostal1.
Sincerely,
IPostal1
IPostal1 is simple to use. The monthly cost is pretty good, but the shipping site I pick up from charges $1 per envelope and $2+ for boxes depending on the size. This is quickly adding up. BUT, I am using iPostal1 to keep my home address private since I am WFH, so I donʻt really have a choice. To be fair, I donʻt think iPostal1 can do anything about that because it seems to vary from location to location, but in Hawaii, both locations have the additional fee.
Hi Melanie,
Thanks for your review. We are glad to hear that the service has been simple and effective for you.
We appreciate your feedback, as we are always looking for ways to improve.
We will send this information along and have someone contact you to see if there is any way we can assist you.
Thank you for being our valued customer.
Sincerely,
IPostal1
I love iPostal1! I'm happy that it is performing as expected.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Daniel,
Thanks for your review. We are glad to hear the service is working well for you.
We appreciate your valuable feedback and are always looking for ways to improve. If you would like to let us know more specifics, please email us at [email protected].
Thank you for choosing iPostal1.
Sincerely,
IPostal1