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Join the fastest growing virtual mailbox and digital mailbox service company in the country. View the plan that best fits your needs and just like that, you have a new address and so much more. Learn more here.


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iPostal1 Reviews Summary

iPostal1 has a rating of 4.6 stars from 3,572 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPostal1 most frequently mention customer service, business address and friendly staff. iPostal1 ranks 4th among Software sites.

This company responds to reviews on average within 1 day

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35,730 reviews

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California
1 review
0 helpful votes
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The system and the process is smooth
August 16, 2022

The system and the process is smooth. At Ipostal location where I pock up my mail the folks there are friendly and knowledgeable.

Date of experience: August 15, 2022
Florida
1 review
0 helpful votes
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Always delivered on time
August 15, 2022

Always delivered on time. Shipments forwarded to Costa Rica are excellent. Always kept informed of delivery.

Date of experience: August 15, 2022
Panama
1 review
0 helpful votes
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Great so far
August 11, 2022

Great so far - we are fairly new to digital mailbox. From setting up today our experience with iPostal has been great. Helpful staff

Date of experience: August 11, 2022
Brazil
1 review
0 helpful votes
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Excellent
July 28, 2022

I am extremely satisfied with the site. Everything I want to find here I can, rare sites are like this, which is so simple and helps the consumer so much.

Date of experience: July 27, 2022
Washington
1 review
0 helpful votes
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So far, no problems and was helpful with my move to a new location.

Date of experience: July 25, 2022
KR
1 review
0 helpful votes
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I used it for just few months, but it's working as expected.

Date of experience: July 25, 2022
Arizona
1 review
0 helpful votes
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They returned my mail all the time I'm not getting my mail I have medical conditions I need my card insurance my checks I'm getting all returned no good I will change my address

Date of experience: July 23, 2022
Miriam D. iPostal1 Rep
over a year old

Hi Carlos,

Thanks for your review. We are sorry about the issues you described.

According to our records, you have two iPostal1 accounts. One account has been approved, and the other is pending due to the required documents.

We will need a little more information to understand the situation. One of our Customer Service representatives will contact you to assist you.

Sincerely,
IPostal1

Michigan
1 review
0 helpful votes
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Unprofessional
August 20, 2022

I've been a postal customer for about a year now
They hired a new employee and she is very unprofessional. She is very disrespectful
I recorded her ignoring me for several minutes
And she does this every time I come in. And now My mailbox is also missing very important Mail
She has a very Nasty attitude. This lady is Abt to make me cancel my subscription. The letter was from the courts, Now I have to tell the judge My dog eat it. SMH

Date of experience: July 21, 2022
Miriam D. iPostal1 Rep
over a year old

Hi Marcus,

Thanks for your review. We are sorry about the issues you described.

We work closely with our centers to ensure that our standards of service and quality are maintained.

Please write to us at [email protected] so that we can identify you and follow up with your mail center.

Sincerely,
IPostal1

North Carolina
1 review
0 helpful votes
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That problems with the lady at the desk I didn't know how to use it didn't know that I had to request a pickup time the lady helped me out

Date of experience: July 18, 2022
Florida
1 review
0 helpful votes
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Received three items. Notified on the app correctly and forwarded.

Date of experience: July 16, 2022
California
1 review
0 helpful votes
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Nicely done with its awesome pricing and prompt delivery.

Date of experience: July 15, 2022
Colorado
1 review
0 helpful votes
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Works just as I expected
July 13, 2022

Works just as I expected. Can view mail and just toss like you were there

Date of experience: July 13, 2022
Rhode Island
1 review
0 helpful votes
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Still too early to tell since, to my knowledge, haven't received mail.

Date of experience: July 13, 2022
Mexico
1 review
0 helpful votes
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Love the concept
July 13, 2022

Love the concept. The owners of the mail center are very helpful and really make it work.

Date of experience: July 13, 2022
Arizona
1 review
0 helpful votes
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We run a business out of state and receive checks through bundling mail together and then forwarding it. So far, this has worked great, very pleased.

Date of experience: June 27, 2022
Oklahoma
1 review
0 helpful votes
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Easy access and it works as expected. Friendly staff. Great place to receive packages.

Date of experience: June 27, 2022
Colorado
1 review
0 helpful votes
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Pretty straightforward, reasonable cost, secure service

Date of experience: June 27, 2022
New Jersey
1 review
0 helpful votes
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My experience has been good
June 22, 2022

My experience has been good. It much else to describe. Ps this requirement for so many words will discourage people from completing these

Date of experience: June 22, 2022
Washington
1 review
0 helpful votes
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Signing up was pretty easy, and I'm happy with the price and features.

Date of experience: June 22, 2022
New York
1 review
2 helpful votes
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I think your experience will depend on the individual iPostal1 mail center you use. There's no way to know in advance which mail centers are any good, and if you end up with a bad one, it is a huge hassle to change your address a second time. IPostal1 offers no quality control from one mail center to another. Unfortunately, our mail center sometimes scans items (which turn out fine), but sometimes instead of scanning, they just photograph items with a phone, which occasionally end up completely illegible. There is no way to request a re-scan of an item. And there is no way to insist that they use the actual scanner instead of the phone. Our business is now faced with the difficult decision of whether to go through the cost and embarrassment of changing our business address for the second time in one month, or whether we should accept that some mail items will simply be illegible and there is nothing we can do about it.

Date of experience: June 20, 2022
Miriam D. iPostal1 Rep
over a year old

Hi Lawrence,

Thanks for your review. We are sorry about the issue you described.

We work closely with our centers to ensure that our standards of service and quality are maintained. Your scans should be handled properly. If a mail content scan was not done correctly, you are entitled to have it re-scanned. We are here to help in situations like that.

Please provide us with your account information so that we can follow up with you and your mail center.

We want you to have a great experience using iPostal1.

Sincerely,
IPostal1