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Join the fastest growing virtual mailbox and digital mailbox service company in the country. View the plan that best fits your needs and just like that, you have a new address and so much more. Learn more here.


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iPostal1 Reviews Summary

iPostal1 has a rating of 4.6 stars from 3,532 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPostal1 most frequently mention customer service, business address and friendly staff. iPostal1 ranks 4th among Software sites.

This company responds to reviews on average within 1 day

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35,728 reviews

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New York
1 review
0 helpful votes
Follow Merry A.
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Love it!
July 22, 2025

Love it! Thanks for making this service! Thanks! I appreciate it.

Date of experience: July 12, 2025
Larry B. iPostal1 Rep
7 months ago

Hi Merry,

Thanks for you review. We are glad that you are so happy with our digital mailbox service.

Sincerely,
IPostal1

Texas
1 review
0 helpful votes
Follow Petal-Dawn S.
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At this time I have no experience negative or positive. My business is both mobile and online. Having an address for my business gives a more professional image.

Date of experience: July 11, 2025
Larry B. iPostal1 Rep
7 months ago

Hi Petal-Dawn,

Thanks for your review. Helping entrepreneurs and home-based businesses is a big focus for us.

Sincerely,
IPostal1

California
1 review
0 helpful votes
Follow Jessica M.
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I have not used the service for long but overall I do like the service. I like being able to receive my mail without having to actual open it. I like the options in terms of shred, open, mail etc. My only complaint is setting up the account took way too long.

Date of experience: July 9, 2025
Larry B. iPostal1 Rep
7 months ago

Hi Jessica,

Thanks for your review.

We are glad that you are happy with our digital mailbox service, and apologize for any delays in getting set up.

Thanks for choosing iPostal1.

Sincerely,
IPostal1

Florida
1 review
0 helpful votes
Follow Donald H.
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Great best ever reliable, convenient and very professional staff

Date of experience: July 7, 2025
Larry B. iPostal1 Rep
8 months ago

Hi Donald,

Thanks for your review. We appreciate the positive feedback.

Sincerely,
IPostal1

North Carolina
1 review
0 helpful votes
Follow Wahomet T.
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Excellent customer service!
July 17, 2025

Excellent customer service! Better than I expected. Courteous service by the CSR.

Date of experience: June 28, 2025
Larry B. iPostal1 Rep
8 months ago

Hi Wahomet,

Thanks for your review. Our team works hard to provide great customer service, so we appreciate your feedback very much.

Sincerely,
IPostal1

Texas
1 review
0 helpful votes
Follow Steven C.
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I confused iPostal1 with another provider, the other provider opens and scan selected documents. After signing up and going through all of the rigamarole I realized on my first use that this was NOT an option. So apparently we will not be using iPosta1 next year during our journey's.

Date of experience: July 7, 2025
Larry B. iPostal1 Rep
8 months ago

Hi Steven,

Thanks for your review.

You do have the option to request your mail to be opened and scanned. While we scan the front of every envelope or package for free, usually on the day it arrives, if you would like to have a particular piece of mail opened and the content scanned, you can request this from your online interface or the app. This is one of our optional services that is listed on the Pricing page on our website. Because you will see the sender of each mail item, you might have a pretty good idea if this is content that you want to scan or not.

Sincerely,
IPostal1

Arizona
1 review
0 helpful votes
Follow Ramero R.
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I am very pleased and impressed with the online Notary Service. My wife is actually a Notary and even she was impressed with this technological service. KUDOS to all of you there at iPostal1

Date of experience: July 7, 2025
Larry B. iPostal1 Rep
8 months ago

Hi Ramero,

Thanks for your review. We are glad you had such a great experience.

Sincerely,
IPostal1

Arkansas
1 review
0 helpful votes
Follow Robert G.
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Very easy to use
July 17, 2025

Very easy to use. App is user friendly and in person assistance is nice.

Date of experience: July 7, 2025
Larry B. iPostal1 Rep
8 months ago

Hi Robert,

Thanks for your review. Our goal is to provide the best digital mailbox experience possible, so managing your postal mail and packages is easy and care-free.

Sincerely,
IPostal1

Florida
1 review
0 helpful votes
Follow Monica F.
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It was very nice, friendly and polite people and provide information I needed.

Date of experience: July 3, 2025
Larry B. iPostal1 Rep
8 months ago

Hi Monica,

Thanks for your review. We are glad that you are so happy with our digital mailbox service.

Sincerely,
IPostal1

California
1 review
0 helpful votes
Follow Geri L.
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Thanks only to Alex at Robson Print and Ship 1771 Robson Street, Vancouver, BC V693B7 location where my box is. He helped me by phone and email. I got no help with your chat to correct my set up paperwork. I would have cancelled but it was the location that saved my account Not ipostal team... I called ipostal many times no answer or said someone would call back but never did. Corporate bad customer service I only kept my box because Alex... he cared and solved my problem. My box address is 1771 Robson Street, Vancouver, BC Canada V6G3B7

Date of experience: July 7, 2025
Larry B. iPostal1 Rep
8 months ago

Hi Geri,

Thanks for your review. We are sorry about the difficulty you experienced with our Customer Service, but are glad to hear that your mail center was able to assist you.

While we do have a dedicated team to assist with the Form 1583, which is required by the USPS when opening a U.S. mailbox, we don't currently have the same for the International Enrollment Form. For now, we recommend working directly with your mail center to complete and submit the form.

Our team is committed to providing great service, and if you need assistance with your digital mailbox, we’re happy to help.

Sincerely,
IPostal1

California
1 review
0 helpful votes
Follow Antonio B.
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So far I've only received a few items but I have been able to view the items on the portal clearly and without issues. I am very satisfied with the service thus far. Easy to view and easy to schedule pick ups. The app makes things even easier!

Date of experience: July 4, 2025
Larry B. iPostal1 Rep
8 months ago

Hi Antonio,

Thanks for the positive review. We appreciate very much that you took the time to share your experience.

Sincerely,
IPostal1

California
1 review
0 helpful votes
Follow Mark C.
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I haven't used the service long enough to give a fair description of my experience; however, what little experience I do have with the service has been positive. The services provided by ipostal meet my needs and the service has been easy to navigate and use

Date of experience: July 3, 2025
Larry B. iPostal1 Rep
8 months ago

Hi Mark,

Thanks for your review, and for choosing iPostal1. We are glad we were able to meet your needs.

As you start using the service more, if you have any questions, our Customer Service team is happy to help. We are available via chat, email, or phone.

Sincerely,
IPostal1

Arizona
1 review
0 helpful votes
Follow Tejal M.
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Very helpful and economical
July 10, 2025

Very helpful and economical. Don't know why more people don't use this service.

Date of experience: June 30, 2025
Larry B. iPostal1 Rep
8 months ago

Hi Tejal,

Thanks for the review. We are glad you have had such a great experience.

Sincerely,
IPostal1

California
2 reviews
0 helpful votes
Follow Donna H.
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No issues, I just started the service and have only had one batch of mail to pick up so far. I do love that you get pics of your mail so you know what is there.

Date of experience: June 30, 2025
Larry B. iPostal1 Rep
8 months ago

Hi Donna,

Thanks for your review. Our goal is to provide the best digital mailbox experience possible, so managing your postal mail and packages is easy and care-free.

Sincerely,
IPostal1

Florida
1 review
0 helpful votes
Follow OSHA L.
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Walked in and they checked my mailbox for me. Very quick and convenient

Date of experience: June 26, 2025
Larry B. iPostal1 Rep
8 months ago

Hi Osha,

Thanks for your review. We are happy to hear that you have found our service to be helpful. A Digital Mailbox is a big improvement over the traditional mailbox, and with iPostal1, half of the price!

Sincerely,
IPostal1

California
1 review
0 helpful votes
Follow Connie S.
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So far it's great
July 6, 2025

So far it's great. Making life easier. We are at our second home half of the year.

Date of experience: June 26, 2025
Larry B. iPostal1 Rep
8 months ago

Hi Connie,

Thanks for the great review. Our goal is to provide the best digital mailbox experience possible, so managing your postal mail and packages is easy and care-free.

Sincerely,
IPostal1

Virginia
2 reviews
14 helpful votes
Follow Alicia B.
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Responsive but felt a little lost at times. I wish there was more info regarding available addresses

Date of experience: June 24, 2025
Larry B. iPostal1 Rep
8 months ago

Hi Alicia,

Thanks for your review.

We are always interested in how/where we can improve our communications to make things as clear as possible and welcome your input. If you would like to let us know specifics, please contact our Customer Service.

Sincerely,
IPostal1

Canada
1 review
0 helpful votes
Follow Jo C.
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Exactly What I Needed for My Business
I've been using iPostal1 for a while now and I'm really satisfied with their services. It does exactly what I needed — a reliable virtual mailing address that helps keep my business organized and professional. The app and website are easy to use, and I've had no issues with receiving or managing my mail. Highly recommend for anyone running a small business or working remotely.

Date of experience: June 23, 2025
Larry B. iPostal1 Rep
8 months ago

Hi Jo,

Thanks for the terrific review. People like you running a business have lots to worry about. We are happy we could help make managing your mail and packages easier.

Sincerely,
IPostal1

Canada
1 review
0 helpful votes
Follow Samantha A.
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It's great
July 3, 2025

It's great. Exactly what I need to use it for and performs well.

Date of experience: June 23, 2025
Larry B. iPostal1 Rep
8 months ago

Hi Samantha,

Thanks for the great review. Our goal is to provide the best digital mailbox experience possible, so managing your postal mail and packages is easy and care-free.

Sincerely,
IPostal1

New York
1 review
0 helpful votes
Follow Christi D.
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My experience has been seamless so far, the location is close to by home for easy accessibility.

Date of experience: June 23, 2025
Larry B. iPostal1 Rep
8 months ago

Hi Christi,

Thanks for your review. We are glad that you are so happy with our digital mailbox service.

Sincerely,
IPostal1