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Join the fastest growing virtual mailbox and digital mailbox service company in the country. View the plan that best fits your needs and just like that, you have a new address and so much more. Learn more here.


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iPostal1 Reviews Summary

iPostal1 has a rating of 4.6 stars from 3,572 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPostal1 most frequently mention customer service, business address and friendly staff. iPostal1 ranks 4th among Software sites.

This company responds to reviews on average within 1 day

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35,730 reviews

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Florida
1 review
0 helpful votes
Follow William Y.
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Far easier and more responsive than I hoped for, and so many locations. Thanks!

Date of experience: February 4, 2025
Max Z. iPostal1 Rep
over a year old

Hi William,

Thanks for your great review.

Our goal is to provide the best digital mailbox experience possible, so managing your postal mail and packages is easy and care-free.

Sincerely,
IPostal1

Ohio
1 review
0 helpful votes
Follow Charla Q.
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I have not used my service, but will in the near future. However, I do think that I will opt for a new address.

Date of experience: February 3, 2025
Max Z. iPostal1 Rep
over a year old

Hi Charla,

Thanks for your positive review.

Our goal is to provide the best digital mailbox experience possible, so managing your postal mail and packages is easy and care-free.

You always have the option to move your digital mailbox to another iPostal1 address. We can make this simple and fast.

Our Customer Service team will reach out to follow up with you.

Sincerely,
IPostal1

California
1 review
0 helpful votes
Follow Thomas E.
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I am concerned that it is not obvious where my recurring pricing is located on the website and how to see it. I've looked several times and still can not see where I've paid, how much I've paid, and when my next payment is expected. Very discerning.

Date of experience: February 3, 2025
Max Z. iPostal1 Rep
over a year old

Hi Thomas,

Thanks for your review.

We want you to have a great experience using iPostal1.

You can view your payment history and all previous transactions made for your account in the Transactions tab. You can even download your payment history during any date range that you select.

You can view your current plan and next subscription renewal date in your Mailbox Settings.

We have no record of any attempts on your part to contact our Customer Service via email or chat.

Our Customer Service team will be reaching out to follow up with you.

Sincerely,
IPostal1

Maryland
1 review
0 helpful votes
Follow Giovan N.
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Havent used it yet, waiting to see when i get mailed delivered.

Date of experience: February 3, 2025
Max Z. iPostal1 Rep
over a year old

Hi Giovan,

Thanks for your great review.

Our goal is to provide the best digital mailbox experience possible, so managing your postal mail and packages is easy and care-free.

Sincerely,
IPostal1

New Jersey
1 review
0 helpful votes
Follow Brent X.
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My overall experience with ipostal has been great. It was simple to set up and easy to navigate.

Date of experience: February 3, 2025
Max Z. iPostal1 Rep
over a year old

Hi Brent,

Thanks for your positive review.

We truly appreciate that you took the time to share your experience.

Sincerely,
IPostal1

Michigan
1 review
0 helpful votes
Follow Ms. P G.
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I am new to iPostal and so far its been really easy to navigate and the account was very easy and simple to set up. Also love the rate. Thank you!

Date of experience: February 3, 2025
Max Z. iPostal1 Rep
over a year old

Hi Ms. P T.,

Thanks for your positive review.

We truly appreciate that you took the time to share your experience.

Sincerely,
IPostal1

Colorado
1 review
0 helpful votes
Follow Joseph F.
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Your service is top notch I thank you for s job well done.
I have not had any issues with your company.
Thank you.

Date of experience: February 3, 2025
Max Z. iPostal1 Rep
over a year old

Hi Joseph,

Thanks for your positive review.

We are glad that you are so happy with our digital mailbox service.

Sincerely,
IPostal1

New York
1 review
0 helpful votes
Follow James X.
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Good service
February 13, 2025

Good service. Easy to deal with. Happy with product offered.

Date of experience: February 3, 2025
Max Z. iPostal1 Rep
over a year old

Hi James,

Thanks for your positive review.

We truly appreciate that you took the time to share your experience.

Sincerely,
IPostal1

New York
1 review
0 helpful votes
Follow Kenya K.
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It works well no complaints pricing is fine and they are attentive in customer service.

Date of experience: February 3, 2025
Max Z. iPostal1 Rep
over a year old

Hi Kenya,

Thanks for your positive review.

Our Customer Service representatives work very hard to provide you with the best assistance possible, so this feedback is excellent to hear.

Sincerely,
IPostal1

Israel
1 review
0 helpful votes
Follow Uzi A.
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My experience is good, it's helpfully and very comfortable for use it.

Date of experience: February 3, 2025
Max Z. iPostal1 Rep
over a year old

Hi Uzi,

Thanks for your great review.

Our goal is to provide the best digital mailbox experience possible, so managing your postal mail and packages is easy and care-free.

Sincerely,
IPostal1

Nicaragua
1 review
0 helpful votes
Follow Elsa U.
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Very expensive, Es una servicio que por todo cobran esta muy caro en relación a otros servicios por menos de de 120 dólares al año

Date of experience: February 2, 2025
Max Z. iPostal1 Rep
over a year old

Hi Elsa,

Thanks for your review.

Our goal is total transparency. Our strategy is to charge the lowest monthly mailbox fee possible and then charge customers only for the optional services they choose, like shipping, scanning mail content or mail pickup, the details for which can be found on our Pricing page. We believe this is the fairest way to price, so people who don’t need optional services do not subsidize the people that do.

Our Customer Service team will follow up with you.

Sincerely,
IPostal1

Illinois
1 review
0 helpful votes
Follow Shannon U.
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The individual was nice but I felt rushed when he was helping me change my password( he didn't wait to see if I did the process correctly). I figured it out.

Date of experience: January 30, 2025
Max Z. iPostal1 Rep
over a year old

Hi Shannon,

Thanks for your positive review.

We truly appreciate that you took the time to share your experience, and we are happy to hear that you were able to log back in to your account.

Sincerely,
IPostal1

Georgia
1 review
0 helpful votes
Follow Donavin K.
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I'm happy so far with my mail services experience and virtual address.

Date of experience: January 29, 2025
Max Z. iPostal1 Rep
over a year old

Hi Donavin,

Thanks for your positive review.

We are glad that you are so happy with our digital mailbox service.

Sincerely,
IPostal1

Illinois
1 review
0 helpful votes
Follow Marcus A.
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Had a great transaction in the customer service there was superb!

Date of experience: January 29, 2025
Max Z. iPostal1 Rep
over a year old

Hi Marcus,

Thanks for your positive review.

We work very hard to provide you with the best customer experience possible, so this feedback is excellent to hear.

Sincerely,
IPostal1

Ohio
1 review
0 helpful votes
Follow Lei Q.
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This was my first time using my service. It was quick and secure and Customer Service was excellent

Date of experience: January 29, 2025
Max Z. iPostal1 Rep
over a year old

Hi Lei,

Thanks for your positive review.

We are glad that you are so happy with our digital mailbox service. Our Customer Service representatives work very hard to provide you with the best assistance possible, so this feedback is excellent to hear.

Sincerely,
IPostal1

Virginia
1 review
0 helpful votes
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Great communication!
February 7, 2025

Great communication! My needs feel well met and taken care of with iPostal1!

Date of experience: January 28, 2025
Max Z. iPostal1 Rep
over a year old

Hi Jonathan,

Thanks for your positive review.

We had people like you in mind when we created our digital mailbox service. It is great to know that we were able to meet your needs.

Sincerely,
IPostal1

Pennsylvania
1 review
0 helpful votes
Follow M H.
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No issues, have not needed to contact them, easy to manage services so far.

Date of experience: January 27, 2025
Max Z. iPostal1 Rep
over a year old

Hi M,

Thanks for your positive review.

We truly appreciate that you took the time to share your experience.

Sincerely,
IPostal1

Wyoming
1 review
0 helpful votes
Follow Kimberly B.
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I love getting my mail in a secure place. My apartment mailboxes don't lock and people go through the mail there.

Date of experience: January 27, 2025
Max Z. iPostal1 Rep
over a year old

Hi Kimberly,

Thanks for your positive review.

We had people like you in mind when we created our digital mailbox service. It is great to know that we were able to meet your needs.

Sincerely,
IPostal1

Texas
1 review
0 helpful votes
Follow Kimberly H.
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I love the service, but the cost to shred or scan is a little high. Other than that, I am very happy. The cost of monthly service is very affordable to keep my home address private.

Date of experience: January 27, 2025
Max Z. iPostal1 Rep
over a year old

Hi Kimberly,

Thanks for your review.

We are happy to hear that you are generally very satisfied with our digital mailbox service.

Our goal is total transparency. Our strategy is to charge the lowest monthly mailbox fee possible and then charge customers only for the optional services they choose, like shipping, shredding, and scanning mail content or mail pickup. We believe this is the fairest way to price, so people who don’t need optional services do not subsidize the people that do.

Please be sure to check out our scan/shred bundles to save money.

Sincerely,
IPostal1

New York
1 review
0 helpful votes
Follow Cong L.
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I have received several junk mails and I was able to instruct the office to discard them online

Date of experience: January 27, 2025
Max Z. iPostal1 Rep
over a year old

Hi Cong,

Thanks for your great review.

Our goal is to provide the best digital mailbox experience possible, so managing your postal mail and packages is easy and care-free.

Sincerely,
IPostal1