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Join the fastest growing virtual mailbox and digital mailbox service company in the country. View the plan that best fits your needs and just like that, you have a new address and so much more. Learn more here.
iPostal1 has a rating of 4.6 stars from 3,572 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPostal1 most frequently mention customer service, business address and friendly staff. iPostal1 ranks 4th among Software sites.
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Far easier and more responsive than I hoped for, and so many locations. Thanks!
I have not used my service, but will in the near future. However, I do think that I will opt for a new address.
Hi Charla,
Thanks for your positive review.
Our goal is to provide the best digital mailbox experience possible, so managing your postal mail and packages is easy and care-free.
You always have the option to move your digital mailbox to another iPostal1 address. We can make this simple and fast.
Our Customer Service team will reach out to follow up with you.
Sincerely,
IPostal1
I am concerned that it is not obvious where my recurring pricing is located on the website and how to see it. I've looked several times and still can not see where I've paid, how much I've paid, and when my next payment is expected. Very discerning.
Hi Thomas,
Thanks for your review.
We want you to have a great experience using iPostal1.
You can view your payment history and all previous transactions made for your account in the Transactions tab. You can even download your payment history during any date range that you select.
You can view your current plan and next subscription renewal date in your Mailbox Settings.
We have no record of any attempts on your part to contact our Customer Service via email or chat.
Our Customer Service team will be reaching out to follow up with you.
Sincerely,
IPostal1
Havent used it yet, waiting to see when i get mailed delivered.
Hi Giovan,
Thanks for your great review.
Our goal is to provide the best digital mailbox experience possible, so managing your postal mail and packages is easy and care-free.
Sincerely,
IPostal1
My overall experience with ipostal has been great. It was simple to set up and easy to navigate.
Hi Brent,
Thanks for your positive review.
We truly appreciate that you took the time to share your experience.
Sincerely,
IPostal1
I am new to iPostal and so far its been really easy to navigate and the account was very easy and simple to set up. Also love the rate. Thank you!
Hi Ms. P T.,
Thanks for your positive review.
We truly appreciate that you took the time to share your experience.
Sincerely,
IPostal1
Your service is top notch I thank you for s job well done.
I have not had any issues with your company.
Thank you.
Hi Joseph,
Thanks for your positive review.
We are glad that you are so happy with our digital mailbox service.
Sincerely,
IPostal1
Hi James,
Thanks for your positive review.
We truly appreciate that you took the time to share your experience.
Sincerely,
IPostal1
It works well no complaints pricing is fine and they are attentive in customer service.
Hi Kenya,
Thanks for your positive review.
Our Customer Service representatives work very hard to provide you with the best assistance possible, so this feedback is excellent to hear.
Sincerely,
IPostal1
My experience is good, it's helpfully and very comfortable for use it.
Hi Uzi,
Thanks for your great review.
Our goal is to provide the best digital mailbox experience possible, so managing your postal mail and packages is easy and care-free.
Sincerely,
IPostal1
Very expensive, Es una servicio que por todo cobran esta muy caro en relación a otros servicios por menos de de 120 dólares al año
Hi Elsa,
Thanks for your review.
Our goal is total transparency. Our strategy is to charge the lowest monthly mailbox fee possible and then charge customers only for the optional services they choose, like shipping, scanning mail content or mail pickup, the details for which can be found on our Pricing page. We believe this is the fairest way to price, so people who don’t need optional services do not subsidize the people that do.
Our Customer Service team will follow up with you.
Sincerely,
IPostal1
The individual was nice but I felt rushed when he was helping me change my password( he didn't wait to see if I did the process correctly). I figured it out.
Hi Shannon,
Thanks for your positive review.
We truly appreciate that you took the time to share your experience, and we are happy to hear that you were able to log back in to your account.
Sincerely,
IPostal1
I'm happy so far with my mail services experience and virtual address.
Hi Donavin,
Thanks for your positive review.
We are glad that you are so happy with our digital mailbox service.
Sincerely,
IPostal1
Had a great transaction in the customer service there was superb!
Hi Marcus,
Thanks for your positive review.
We work very hard to provide you with the best customer experience possible, so this feedback is excellent to hear.
Sincerely,
IPostal1
This was my first time using my service. It was quick and secure and Customer Service was excellent
Hi Lei,
Thanks for your positive review.
We are glad that you are so happy with our digital mailbox service. Our Customer Service representatives work very hard to provide you with the best assistance possible, so this feedback is excellent to hear.
Sincerely,
IPostal1
Great communication! My needs feel well met and taken care of with iPostal1!
Hi Jonathan,
Thanks for your positive review.
We had people like you in mind when we created our digital mailbox service. It is great to know that we were able to meet your needs.
Sincerely,
IPostal1
No issues, have not needed to contact them, easy to manage services so far.
Hi M,
Thanks for your positive review.
We truly appreciate that you took the time to share your experience.
Sincerely,
IPostal1
I love getting my mail in a secure place. My apartment mailboxes don't lock and people go through the mail there.
Hi Kimberly,
Thanks for your positive review.
We had people like you in mind when we created our digital mailbox service. It is great to know that we were able to meet your needs.
Sincerely,
IPostal1
I love the service, but the cost to shred or scan is a little high. Other than that, I am very happy. The cost of monthly service is very affordable to keep my home address private.
Hi Kimberly,
Thanks for your review.
We are happy to hear that you are generally very satisfied with our digital mailbox service.
Our goal is total transparency. Our strategy is to charge the lowest monthly mailbox fee possible and then charge customers only for the optional services they choose, like shipping, shredding, and scanning mail content or mail pickup. We believe this is the fairest way to price, so people who don’t need optional services do not subsidize the people that do.
Please be sure to check out our scan/shred bundles to save money.
Sincerely,
IPostal1
I have received several junk mails and I was able to instruct the office to discard them online
Hi Cong,
Thanks for your great review.
Our goal is to provide the best digital mailbox experience possible, so managing your postal mail and packages is easy and care-free.
Sincerely,
IPostal1
Answer: Hi Elayne, Thanks for your question. You can find Office Buildings and Coworking Spaces under the locations tab on our website. We're happy to be able to say that we've had thousands and thousands of customers that have been able to successfully use our addresses for DMV, business, banking purposes and more. Throughout the years that we have offered our digital mailbox services, we've found that each institution/state has their own software and guidelines that are followed to verify the addresses. We highly recommend directly contacting the institution(s) that you are hoping to register your iPostal1 address with to confirm if it will be acceptable. We understand that there is a possibility that not all of our addresses may work for all purposes, and because of this we do provide you with a 30-day grace period. You're welcome to try us out - and if you end up closing the account within 30 days of signup because you couldn't use the address, you can reach out to us to request a full refund of your subscription payment. Sincerely, IPostal1
Answer: Hi Maxine, Thanks for your question. Our Virtual Office phone line allows you to receive calls and voice mail messages, so you don't have to use your private phone for business. However, some of our Office Building locations do provide live-answering services. This is something that you will need to pay them for directly, separate from your iPostal1 subscription. You can find more information about our Virtual Office plans and how the phone lines work on the FAQ pages on our website. Sincerely, IPostal1
Answer: Hi Jena, Thanks for your question. You are able to receive and pick up packages at any of our locations. Please be sure to check out pricing for all our services, like pickups and storage, on the Pricing page and by the address listing of each address on our website. Sincerely, IPostal1
Answer: Hi Roger, Thanks for your question. All mail and most packages qualify for 30 days of free storage. Our storage policy and pricing can be found on the Pricing page on our website. Sincerely, IPostal1
Answer: Hi Alexis, Thanks for your question. All of our locations are listed on the Locations page on our website. If you are looking for a specific location and/or need further assistance, please write to our Customer Service team at [email protected] and we would be happy to help you. Sincerely, IPostal1
Answer: Hi Alexis, Thanks for your question. All of our locations are listed on the Locations page on our website. If you are looking for a specific location and/or need further assistance, please write to our Customer Service team at [email protected] and we would be happy to help you. Sincerely, IPostal1
Answer: Hi Michael, Many entrepreneurs starting a business use a real street address from iPostal1 to establish their businesses. Sincerely, IPostal1
Answer: Hi Danielle, Thanks for reaching out. You can pick any location for your mailbox, regardless of where you live. Please make sure that the address on your ID matches the home address you put on your Form 1583. If you have any questions about your filling out the Form 1583, please write to us at [email protected] or contact us via chat. Sincerely, IPostal1
Answer: If you have a tracking information that shows the package was delivered to the store, then first step is to work with the store to confirm receipt and look for the package. If that does not work and store claims they never received or can't find the package, then you need to consult with the iPostal1 Customer Service team at [email protected] about next steps.
Answer: Given your specific needs, it pays to do a little homework before deciding which state or city will work best for you. Thousands of customers have used our service to register their business or for their DMV needs. However, in Oregon, Missouri, Washington State, and California, we suggest that you check with government agencies to determine what you can or cannot do with your virtual address. For banking, some banks or credit card companies may not accept transferring your address to your iPostal1 address, so best to check with them ahead of time.


Hi William,
Thanks for your great review.
Our goal is to provide the best digital mailbox experience possible, so managing your postal mail and packages is easy and care-free.
Sincerely,
IPostal1