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iPostal1 Reviews Summary

iPostal1 has a rating of 4.6 stars from 3,572 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPostal1 most frequently mention customer service, business address and friendly staff. iPostal1 ranks 4th among Software sites.

This company responds to reviews on average within 1 day

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35,730 reviews

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New Jersey
1 review
0 helpful votes
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Optimal performance
April 12, 2021

I really enjoy using this service. No issues so far and will continue using them for my business mailing needs so that I'm not bombarded with unnecessary mailing items that create clutter, therefore allowing me to filter through actual business mail that I need.

Date of experience: April 12, 2021
North Carolina
1 review
0 helpful votes
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So far do good
April 12, 2021

Very limited experience so far, but what I've had is good.

Date of experience: April 12, 2021
Mauritius
1 review
0 helpful votes
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Simple and effective service
April 10, 2021

No difficulty since two months. I am sincerely satisfied as client.
Thank you.

Date of experience: April 9, 2021
Argentina
1 review
0 helpful votes
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Personalised, flexible, always willing to find a solution for every need

Date of experience: April 9, 2021
Colorado
1 review
0 helpful votes
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Terrible Alternate Mail Service
April 9, 2021

Mail gets lost often so much so that an alternative service was required.

Date of experience: April 9, 2021
Larry B. iPostal1 Rep
over a year old

Hello,

Thank you for your review. It is very uncommon for mail to go missing. Our locations are certified by the USPS as a Commercial Mail Receiving Agency, that receive and manage mail securely and professionally. Still, things can happen. Our representatives are working with the mail center to investigate your situation and address any issues. If you have further questions or concerns, please do not hesitate to contact us at [email protected].

Sincerely,
IPostal1

New Jersey
1 review
0 helpful votes
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Some basic, pay-for services are not explained very clearly on the front end, so be careful when you are setting up settings for the ad hoc stuff like shredding or scanning and disposal; and the web interface is not quite as intuitive as I would hope, but after some back and forth with support, I have things tuned in just the way I need them to be.

I did have a few issues because of Postal Service problems (Miss-tagging other people's mail with my forwarding sticker) that cost me some money up front, but after I explained the logic behind my complaint, they did refund the fees for processing mail that was not mine.

Date of experience: April 8, 2021
Larry B. iPostal1 Rep
over a year old

Hello J N,

Thank you for your review. Glad the issue with mail processing was resolved.

Problems like that are very unusual and we are happy that our customer support was able to assist you. As far as the payment for service is concerned, you may have missed the information displayed on our Pricing page under Optional Services.

Not everyone needs additional services, so we charge extra fees for forwarding mail and other tasks that take time and labor to complete. We are currently working on improving our user interface so the user experience should improve over time.

Thank you.

IPostal1

Georgia
2 reviews
0 helpful votes
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I am pleased
April 7, 2021

I was using the service to it's fullest extent and the customer service agent at my location informed me on the service intended use. I realized there was more to the service than I had expected. I am very please.

Date of experience: April 6, 2021
Maryland
1 review
0 helpful votes
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IPostal Review
April 6, 2021

Works well for me with no issues or problems. Timely notification of mail

Date of experience: April 6, 2021
GB
1 review
0 helpful votes
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Great service and versatility
April 6, 2021

Good service and versatility offered when handling and sending mail and packages. Definitely recommend for businesses in need of a USA address.

Date of experience: April 6, 2021
California
1 review
0 helpful votes
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Quick and Easy Pick Ups!
April 6, 2021

Gary is Great to work with, everything has been smooth so far... Thank You Guys!

Date of experience: April 6, 2021
North Carolina
1 review
0 helpful votes
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New Postal1 Customer experience
April 6, 2021

I love it! It does exactly what I need it to do. I received my mail really quickly once I requested it.

Date of experience: April 6, 2021
South Carolina
1 review
0 helpful votes
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Good
April 6, 2021

It's very easy service. The workers are nice. The process to checkout is quick.

Date of experience: April 6, 2021
Sri Lanka
1 review
0 helpful votes
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Excellent Service
April 6, 2021

It was a pleasure working with iPostal1 service, professional service,
I highly recommend iPostal service.

Date of experience: April 6, 2021
California
1 review
0 helpful votes
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Mailbox Experience
April 6, 2021

Everything is great. Things are working out just fine

Date of experience: April 6, 2021
California
1 review
0 helpful votes
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Great Service
April 6, 2021

I had one hiccup but everything has been great. Great service

Date of experience: April 6, 2021
Michigan
1 review
0 helpful votes
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Great
April 6, 2021

I'm happy with the services I'm receiving you guys are great and always on top of things keep the good work going

Date of experience: April 6, 2021
Texas
1 review
0 helpful votes
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Great service
April 6, 2021

Great service awesome company will regret to any business or company

Date of experience: April 6, 2021
Ohio
2 reviews
1 helpful vote
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Get Site
April 6, 2021

Works great. Does just what we need. Great mail service.

Date of experience: April 6, 2021
Nigeria
1 review
0 helpful votes
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Awesome
April 6, 2021

Good performance till date. Seamless billing. Keep it up.

Date of experience: April 6, 2021
Alabama
1 review
0 helpful votes
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Great
April 6, 2021

Great great great! I love this service. I would definitely recommend.

Date of experience: April 6, 2021