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Join the fastest growing virtual mailbox and digital mailbox service company in the country. View the plan that best fits your needs and just like that, you have a new address and so much more. Learn more here.
iPostal1 has a rating of 4.6 stars from 3,572 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPostal1 most frequently mention customer service, business address and friendly staff. iPostal1 ranks 4th among Software sites.
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I really enjoy using this service. No issues so far and will continue using them for my business mailing needs so that I'm not bombarded with unnecessary mailing items that create clutter, therefore allowing me to filter through actual business mail that I need.
Very limited experience so far, but what I've had is good.
No difficulty since two months. I am sincerely satisfied as client.
Thank you.
Personalised, flexible, always willing to find a solution for every need
Mail gets lost often so much so that an alternative service was required.
Some basic, pay-for services are not explained very clearly on the front end, so be careful when you are setting up settings for the ad hoc stuff like shredding or scanning and disposal; and the web interface is not quite as intuitive as I would hope, but after some back and forth with support, I have things tuned in just the way I need them to be.
I did have a few issues because of Postal Service problems (Miss-tagging other people's mail with my forwarding sticker) that cost me some money up front, but after I explained the logic behind my complaint, they did refund the fees for processing mail that was not mine.
Hello J N,
Thank you for your review. Glad the issue with mail processing was resolved.
Problems like that are very unusual and we are happy that our customer support was able to assist you. As far as the payment for service is concerned, you may have missed the information displayed on our Pricing page under Optional Services.
Not everyone needs additional services, so we charge extra fees for forwarding mail and other tasks that take time and labor to complete. We are currently working on improving our user interface so the user experience should improve over time.
Thank you.
IPostal1
I was using the service to it's fullest extent and the customer service agent at my location informed me on the service intended use. I realized there was more to the service than I had expected. I am very please.
Works well for me with no issues or problems. Timely notification of mail
Good service and versatility offered when handling and sending mail and packages. Definitely recommend for businesses in need of a USA address.
Gary is Great to work with, everything has been smooth so far... Thank You Guys!
I love it! It does exactly what I need it to do. I received my mail really quickly once I requested it.
It was a pleasure working with iPostal1 service, professional service,
I highly recommend iPostal service.
Great service awesome company will regret to any business or company
Great great great! I love this service. I would definitely recommend.
Answer: Hi Elayne, Thanks for your question. You can find Office Buildings and Coworking Spaces under the locations tab on our website. We're happy to be able to say that we've had thousands and thousands of customers that have been able to successfully use our addresses for DMV, business, banking purposes and more. Throughout the years that we have offered our digital mailbox services, we've found that each institution/state has their own software and guidelines that are followed to verify the addresses. We highly recommend directly contacting the institution(s) that you are hoping to register your iPostal1 address with to confirm if it will be acceptable. We understand that there is a possibility that not all of our addresses may work for all purposes, and because of this we do provide you with a 30-day grace period. You're welcome to try us out - and if you end up closing the account within 30 days of signup because you couldn't use the address, you can reach out to us to request a full refund of your subscription payment. Sincerely, IPostal1
Answer: Hi Maxine, Thanks for your question. Our Virtual Office phone line allows you to receive calls and voice mail messages, so you don't have to use your private phone for business. However, some of our Office Building locations do provide live-answering services. This is something that you will need to pay them for directly, separate from your iPostal1 subscription. You can find more information about our Virtual Office plans and how the phone lines work on the FAQ pages on our website. Sincerely, IPostal1
Answer: Hi Jena, Thanks for your question. You are able to receive and pick up packages at any of our locations. Please be sure to check out pricing for all our services, like pickups and storage, on the Pricing page and by the address listing of each address on our website. Sincerely, IPostal1
Answer: Hi Roger, Thanks for your question. All mail and most packages qualify for 30 days of free storage. Our storage policy and pricing can be found on the Pricing page on our website. Sincerely, IPostal1
Answer: Hi Alexis, Thanks for your question. All of our locations are listed on the Locations page on our website. If you are looking for a specific location and/or need further assistance, please write to our Customer Service team at [email protected] and we would be happy to help you. Sincerely, IPostal1
Answer: Hi Alexis, Thanks for your question. All of our locations are listed on the Locations page on our website. If you are looking for a specific location and/or need further assistance, please write to our Customer Service team at [email protected] and we would be happy to help you. Sincerely, IPostal1
Answer: Hi Michael, Many entrepreneurs starting a business use a real street address from iPostal1 to establish their businesses. Sincerely, IPostal1
Answer: Hi Danielle, Thanks for reaching out. You can pick any location for your mailbox, regardless of where you live. Please make sure that the address on your ID matches the home address you put on your Form 1583. If you have any questions about your filling out the Form 1583, please write to us at [email protected] or contact us via chat. Sincerely, IPostal1
Answer: If you have a tracking information that shows the package was delivered to the store, then first step is to work with the store to confirm receipt and look for the package. If that does not work and store claims they never received or can't find the package, then you need to consult with the iPostal1 Customer Service team at [email protected] about next steps.
Answer: Given your specific needs, it pays to do a little homework before deciding which state or city will work best for you. Thousands of customers have used our service to register their business or for their DMV needs. However, in Oregon, Missouri, Washington State, and California, we suggest that you check with government agencies to determine what you can or cannot do with your virtual address. For banking, some banks or credit card companies may not accept transferring your address to your iPostal1 address, so best to check with them ahead of time.


Hello,
Thank you for your review. It is very uncommon for mail to go missing. Our locations are certified by the USPS as a Commercial Mail Receiving Agency, that receive and manage mail securely and professionally. Still, things can happen. Our representatives are working with the mail center to investigate your situation and address any issues. If you have further questions or concerns, please do not hesitate to contact us at [email protected].
Sincerely,
IPostal1