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iPostal1 Reviews Summary

iPostal1 has a rating of 4.6 stars from 3,571 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPostal1 most frequently mention customer service, business address and friendly staff. iPostal1 ranks 4th among Software sites.

This company responds to reviews on average within 1 day

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35,730 reviews

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Wisconsin
1 review
0 helpful votes
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On point
June 4, 2021

Consistent notifications and follow-up on all packages

Date of experience: June 4, 2021
Louisiana
1 review
0 helpful votes
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Great service so far
June 4, 2021

Just started the service and no issues thus far…I appreciate the ability to have a remote address

Date of experience: June 4, 2021
France
1 review
0 helpful votes
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Good service but the interface need to be more modern et ergonomic

Date of experience: June 4, 2021
Georgia
1 review
0 helpful votes
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Returned all of my mail
June 4, 2021

When we came to pick up our mail we found out that iPostal returned all of our mail. They cited that they needed a form to receive our mail. The form was sent and received by them months ago. They are just thieves at this point. Collecting money for services not rendered.

Date of experience: June 4, 2021
Larry B. iPostal1 Rep
over a year old

Hi Michaela,

Thanks for your review.

The USPS requires the Form 1583 be completed, notarized and filed with proper ID’s. This is required in order for the mail center to accept mail on your behalf. If forms are submitted, they are reviewed and approved if in order. If you did file forms, they should have been approved so your mail could be received, or you should have been notified about what is missing or incorrect.

Our records show that we did email your about your 1583 forms. We will look into your situation further.

Sincerely,
IPostal1

Florida
1 review
0 helpful votes
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Awesome
June 4, 2021

Great company and very satisfied with the service.

Date of experience: June 4, 2021
Missouri
1 review
0 helpful votes
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Works for Me
June 3, 2021

The process was simple. I communicated when I would pick up an item that was shipped to us. When I arrived, my package was there and handed to me. It can't get easier than that unless the mailman puts it in the sort to be sent to my home.

Date of experience: June 3, 2021
Illinois
1 review
0 helpful votes
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Great
June 2, 2021

I love everything about this experience. The keep me updated with everything. My experience has been great.

Date of experience: June 2, 2021
Nevada
1 review
0 helpful votes
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No issues
June 2, 2021

Ever since switching to iPostal from our PO Box, I now know when mail is on the way. I have not had any issues with viewing our mail and choosing the options we need. So far so good.

Date of experience: June 2, 2021
Wisconsin
1 review
0 helpful votes
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This is a great option for people on the go that need a PO BOX and want to be able to see what mail they have from an app. If you need to go in, picking up is very easy as well.

Date of experience: June 1, 2021
Virginia
1 review
0 helpful votes
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Mail Service
June 2, 2021

The mail service operates as expected. The location is organized and the staff are friendly.

Date of experience: June 1, 2021
Florida
1 review
0 helpful votes
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No complaints
June 2, 2021

My experience has been quick and convenient. Great customer service

Date of experience: June 1, 2021
Guam
1 review
0 helpful votes
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IPostal 1 on Guam!
June 2, 2021

IPostal1 has been a godsend for us in Guam. Unfortunately, my family lives in an area that does not get regular USPS mail delivery. IPostal1 Net has been a way for us to not only receive our USPS mail but also packages from Amazon. I am happy with the service.

Date of experience: June 1, 2021
Switzerland
1 review
0 helpful votes
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How to read a mail
June 1, 2021

I received a letter, this is my first use of iPost and I did not know how to do it, I sent an email to customer service, received a response within an hour with an explanatory video and was able to read the content of my mail and download it, just excellent. Thank you.

Date of experience: June 1, 2021
Ohio
1 review
0 helpful votes
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I really appreciate the prompt thorough service I have received.

Date of experience: June 1, 2021
Washington
1 review
0 helpful votes
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Straight Foward
June 1, 2021

Good customer service, quick just the overall experience had been great.

Date of experience: June 1, 2021
Alabama
2 reviews
0 helpful votes
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The staff is wonderful
June 1, 2021

Every time I get to my box the workers are helpful with large packages and are friendly. This helps my business run smoothly.

Date of experience: June 1, 2021
Tennessee
1 review
0 helpful votes
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Great Service! Thanks.
June 1, 2021

I am very satisfied with your service. Thanks for checking up on me relating your products.

Date of experience: June 1, 2021
North Carolina
1 review
0 helpful votes
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Exactly what I need!
June 1, 2021

Exactly what every home small business owner needs! The peace of mind that your private address doesn't have to be given out, yet you can send your packages knowing that they will be taken care of if something happens during the shipping process.

Date of experience: June 1, 2021
Florida
1 review
0 helpful votes
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Never received
June 1, 2021

Notified item shipped. But weeks later still nothing delivered.

Date of experience: June 1, 2021
Larry B. iPostal1 Rep
over a year old

Hi Bernard,

Thanks for your review. Our Customer Service team is looking into your shipment. You should hear from us soon.

Sincerely,
IPostal1

Latvia
1 review
0 helpful votes
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I had to wait 10 days for the first scan order, and then an email client told me I was understaffed. The second time the shredding order was sent out, which was faster, and it took two days to wait. The third time it took two days to execute the abandonment order.

Date of experience: June 1, 2021
Larry B. iPostal1 Rep
over a year old

Hi Ruiling,

Thanks for your review. Sorry about the delays in processing your task requests.

Our Customer Service team will follow up with your mail center to insure that tasks are processed promptly, in line with our service standards.

Sincerely,
IPostal1