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iPostal1 Reviews Summary
iPostal1 has a rating of 4.6 stars from 3,571 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPostal1 most frequently mention customer service, business address and friendly staff. iPostal1 ranks 4th among Software sites.
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I have not gotten 1 pc of mail yet for either myself or my wife Michelle Deitrick. Support at the site (Staples Store in Deptford, NJ) was nonexistent. Trying to get to talk to a live person is impossible. So, I'm extremely disappointed in the service so far because there has been zero service to help me figure anything out. I'm hoping once the post office address request I put in that maybe some mail will come through your service. If I don't get any mail in the next few weeks. I will expect a full refund of everything. Your customer service is nonexistent. I'm extremely disappointed in everything you have done for me and my wife. We've had this service since February and have gotten no help from anyone from your team or at the Staples store where the physical address is located.
I had a great experience. As a Telehealth psychotherapist I rely on my remote address to send and receive documents. My experience so far has been excellent. The staff is friendly and personable. I'm very pleased with my experience.
Hi Claire,
Thanks for your positive review.
We had people like you in mind when we created our digital mailbox service. It is great to know that we were able to meet your needs.
Our partner mail centers work very hard to provide you with the best service possible, so this feedback is excellent to hear.
Sincerely,
IPostal1
Everything works as it say it does and I like it. Dove by to pick up some mail and everything was one point didn't wait long at all in and out.
Hi Robert,
Thanks for your positive review.
We truly appreciate that you took the time to share your experience.
Sincerely,
IPostal1
He was really easy to get through the confirmation process and get everything set up and ready to go it has been an absolute dream as far as an email box so far and even their notary process was quick and easy I'm really very impressed.
Hi Eric,
Thanks for your positive review.
We are glad that you are so happy with our digital mailbox service.
Sincerely,
IPostal1
Timely service, as per description at an affordable price, good work
Hi Yves,
Thanks for your positive review.
We had people like you in mind when we created our digital mailbox service. It is great to know that we were able to meet your needs.
Sincerely,
IPostal1
So far, so good. I recently requested for a piece of mail to be scanned and then discarded. It was easy to request, and it saved me a trip.
Hi Phil,
Thanks for your great review.
Our goal is to provide the best digital mailbox experience possible, so managing your postal mail and packages is easy and care-free.
Sincerely,
IPostal1
Nothing to complain. The service was simple to setup, and worked as expected. The support I received from the staff was also very helpful. No concerns...
Hi Bennet,
Thanks for your positive review.
We truly appreciate that you took the time to share your experience.
Our Customer Service representatives work very hard to provide you with the best assistance possible, so this feedback is excellent to hear.
Sincerely,
IPostal1
Good service, easy to use. I highly recommend to anyone who needs a virtual business address.
Hi David,
Thanks for your great review.
People like you running a business have lots to worry about. We are happy we could help make managing your mail and packages easier.
Sincerely,
IPostal1
I just started using this service. So far it's working great. Just what I needed
Hi Andrea,
Thanks for your positive review.
We had people like you in mind when we created our digital mailbox service. It is great to know that we were able to meet your needs.
Sincerely,
IPostal1
It's doing well I honestly have no complaints. I've been busy but will be checking it out thoroughly very soon.
Hi Keenan,
Thanks for your positive review.
We truly appreciate that you took the time to share your experience.
Sincerely,
IPostal1
So far so good, I have no complaint, very easy to sign up and use, I would highly recommend
Hi Steeve,
Thanks for your positive review.
We are glad that you are so happy with our digital mailbox service.
Sincerely,
IPostal1
Hi Jose,
Thanks for your great review.
Our goal is to provide the best digital mailbox experience possible, so managing your postal mail and packages is easy and care-free.
Sincerely,
IPostal1
IPostal1 has to date met my specific needs, and put up with and executed my odd requirements just as I had requested. The response time was reasonable and the consolidating and shipping of my packages was carried out without a glitch. IPostal1's client portal is easy to use and provides an effective way self-manage packages and letters - at a reasonable price. Last but not least, the staff at my iPostal1 address has been helpful, courteous and efficient. I highly recommend iPostal1.
Hi Christian,
Thanks for your positive review. We truly appreciate that you took the time to share your experience.
Our partner mail centers work very hard to provide you with the best service possible, so this feedback is excellent to hear.
Sincerely,
IPostal1
Quick notification of when packages are delivered is essential to me and I appreciate I postal one.
Hi Marcus,
Thanks for your great review.
Our goal is to provide the best digital mailbox experience possible, so managing your postal mail and packages is easy and care-free.
Sincerely,
IPostal1
Awful customer service and wait times on chat and phone. Waited one day 5 hours because they kept disconnecting me.
Peace of mind. Simple clicks and the letter I've received and wanted was forwarded to me.
Hi Ricardo,
Thanks for your great review.
Our goal is to provide the best digital mailbox experience possible, so managing your postal mail and packages is easy and care-free.
Sincerely,
IPostal1
The process is seamless and the staff at Postal Annex is always super helpful!
Hi Edith,
Thanks for your positive review.
Our partner mail centers work very hard to provide you with the best service possible, so this feedback is excellent to hear.
Sincerely,
IPostal1
I travel the country and iPostal1 allows me to keep up with all of my correspondence. Thanks ipostal1.
Hi James,
Thanks for your terrific review.
Our service was designed to benefit people on the road like you.
Sincerely,
IPostal1
Its fine.I dont have any problems with it, but I dont have an excellent review either. It does the job.
Hi Zoe,
Thanks for your positive review.
We truly appreciate that you took the time to share your experience.
While we have thousands of happy customers using our service, we recognize there is always room for improvement, and welcome your feedback. If you would like to let us know specifics about your experience, please write to us at [email protected].
Sincerely,
IPostal1
Hi Penny,
Thanks for your great review.
People like you running a business have lots to worry about. We are happy we could help make managing your mail and packages easier.
Sincerely,
IPostal1
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Hi David,
Thanks for your review.
Your subscription begins as soon as you create your account and enter your information, as that is when you are first provided with your unique virtual address.
As stated on our FAQs page, the USPS requires the Form 1583 be completed, notarized, and filed with proper IDs in order for the mail center to accept mail on your behalf. Most customers find this process to be both fast and easy.
Once forms are submitted, they are reviewed and approved if in order. According to our records, your documents were initially uploaded on 2/3, and you were notified on 2/4 via email that we required a different address ID from you, as the one you had uploaded is not accepted by the USPS, and you were also informed the since your wife's name is on your account, we still required her completed and notarized 1583 form and her two forms of ID, as these documents are required for each adult whose name is on your account. Your corrected form was then resubmitted on 1/16 and approved by your mail center on 1/21.
You then sent us your address ID, but none of the required documents for your wife, on 2/13, and we emailed you back on 2/14 to notify you that the ID you sent had been uploaded for review. Later that same day, after your newly uploaded ID was reviewed, we emailed you again to notify you that we still require all documentation for you wife, and as her name is on your account, we cannot approve your account for either of you until her documentation is provided and approved.
After this last email was sent to you on 2/14, you did not upload the requested documentation, nor did you reach back out to our Customer Service team. This is why your account is still not yet approved, meaning that your mail center is not permitted to accept any mail, whether it is sent directly or forwarded by the USPS, on behalf of you or your wife.
Our Customer Service team will be reaching back out to follow-up with you and work with you to get your account approved for both you and your wife as soon as possible.
Sincerely,
IPostal1