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The company has garnered significant criticism for its customer service, with numerous customers reporting extensive delays and a lack of communication regarding iPhone unlocking services. Many express frustration over unfulfilled promises, leading to sentiments of being scammed. However, a few reviews highlight positive experiences with knowledgeable support agents who provided clear guidance and refunds when services were not rendered. Overall, the feedback reveals a troubling trend of unreliable service and inadequate customer support, overshadowing the few positive interactions and raising concerns about the company's credibility and operational practices.
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I have an iPhone 5s that i'm waiting for it to be unlocked by this guys.
So far, i've made a blacklist check and Zisis was truly patiente with me, making me understand the whole procedure from lock to unlock.
The orders are being processed fast (as fast this process can be), they give you an acount where you have customer support and where you can see all your orders with the state of processing so you don't have to e-mail them for this information. The payment is secure trough PayPal.
Anyway... i'll write another review after the iPhone unlocking and share the experience!
I order an unlock for my mother iphone and they said it will take 12 days and out of nowhere they unlock it in the second day great site great work great support
Thank you Babah! Enjoy your unlocked iPhone! I hope your mother will enjoy it too!
After dealing with one of the most notoriously selfish big cell contractors in Japan (S*ftbank) who refused to unlock my iPhone 5 when I cancelled with them, I had tried everything. Was almost about to fork over a bunch of money for a new phone when I had a perfectly good one already. These guys rock! They are honest and dependable. I am now unlocked and have way faster mobile data for 60 percent less the price I was paying now that I can use a SIM of my choosing. THANK YOU ZISIS!
Hey Zan! Zisis thanks you for your great review and that you recognized his hard work :D Enjoy your unlocked iPhone!
Got my iphone 6S unlocked with this service. Very easy instruction for us and trusted. Only need 6 working days to totally unlocked my phone. And surprisingly, the unlocked phone could update the newest ios version.
Thank you very much for helping me unlock my iphone.
Thank you Edy for trusting us! Enjoy your unlocked iPhone and many thanx for your great review!
Zisis did a great job getting my phone unlocked for me! The instructions I received were easy to understand! Thank You!
Hey Aurora! Thank you for this great review! Enjoy your unlocked iPhone!
I had waste money and time with other unlock service that didn't get to unlock the network of my iPhone 5S, only iPhoneUnlock. Zone was able to unlock my phone into the estimated window, the best service!
Thank you Vinicius for this great review! Enjoy your unlocked iPhone 5s!
Pensé que no funcionaría pero si funciono mi compañía es de Puerto Rico claro y eso sí se tardó más de lo indicado pero siempre hubo comunicación muy bien servicio lo recomiendo
Thank you Hector. I translated your message and thank you for sharing your experience here "I thought it would not work but I run it through my company and it is clear in Puerto Rico! It took longer than indicated but there was always communication. Very well recommend service". Enjoy your unlocked iPhone!
Omg I'm so in love with this company, I recently had a bad experience with Tmobile and they fixed it for a reasonable price! I'm so satisfied thank you thank you thank you.
Thank you Laccuina! We are very glad that you stayed satisfied with our services and your problem was fixed! Enjoy your unlocked iPhone!
The whole processing time took 5+ days, which was longer than I initially expected. Perhaps this wasn't clearly stated from the very beginning (altough the 2nd email warns you it may take upto 8 days).
Either way, unlocking an old iPhone 4s and relocating it in another country worked fine after a couple of tries with iTunes + WiFi. Highly recommendable
Thank you Eugenio for your great review. To our product description we already added the estimated unlocking time for all of our services! Enjoy your unlocked iPhone!
Didn't managed to unlock my phone because of some technical issue, but the customer support is very responsive. I got my refund too. I suggest you to give it a try if you are worried about the services are sketchy. No harm trying it out if you can get your money back.
Hey Max. Sorry that we could not unlock your device! Thank you for your honest review. Our policy states that if we cannot provide you the service that you purchased, we will fully refund you!
Very good service terminal unlocking was successful only my country COSTA RICA shares the same blacklist of other countries, in the end only with an operator in my country can be used
Thank you Andres! Enjoy your unlocked iPhone!
They were really helpful and responded to all my queries in a timely professional manner. I would use them again and refer them.
Thank you Nuala! We are extremely happy that you stayed satisfied with our services! Enjoy your unlocked iPhone and we will be waiting for your return!
Mine took roughly about 8 days to get unlocked. Had a couple questions and they were able to email me right away.
Hey Sergio! Enjoy your unlocked iPhone and thanx for your great review!
Thank you Ari. Exactly, just click and wait. And after a few days (If not a few hours) your iPhone will get unlocked! Enjoy your unlocked iPhone!
I can now use my iPhone in Japan as sim free.
It took only within a week:)
Thank you very much!
Thank you Taka! Enjoy your unlocked iPhone in Japan or wherever you want!
Thank you guys. For delivering as promised. Tried many others but you guy came through with colors.
Thank you David. Very glad that we could unlock your iPhone where others failed! Enjoy!
I 'm waiting for the release of my iphone I did four days ago and I'm still waiting?
Hey Andres. You should have already receive an e-mail, which informs you about your order and about the unlocking time. You can reply there and an agent will answer you to any question you may have!
I found the staff to be one of the most extremely friendly and cooperative. I can't stress enough on that. All in all a very pleasant and satisfying experience.
Hey Ali! Thanx for that great review! Always happy to know that our customers are staying satisfied from our services!
Setting aside an error with my email address and because of that the delay in getting your response for my unlock, the result was success, 100% effective.
Hope for no problems ahead!
Thanks again Zisis.
Jecpmt.
Hey Edu! We are using the e-mail that you type to our ordering form (Not the one from the PayPal). Anyhow, the good thing is that your iPhone is now unlocked! Enjoy it!
These guys are too awesome. The services was great as advertise. And all my question with zisis was answer to my taste. All you need to do is fill in the right thing at the point of you creating your order if you did not know mark you are not sure so that your order won't get returned or delay. Overal it was a great experience because it was not what I was expecting
Thank you Funmilola! I am really glad that you stayed satisfied!
Answer: Hello Nikhil. Can you please send us your transaction ID in private to locate your order and give you an update?
Answer: Can I have your transaction ID and IMEI number so we can trace your order from our system and provide you an update? Thank you.
Answer: Thank you all for your answers: D The only way for now to remove the iCloud Lock from an iDevice is through the Original owner. We have a service that can find all available iCloud Contact Information of your iPhone, so you can communicate with him/her and negotiate the iCloud Unlock of this device. You can order one from the following link: https://www.iphoneunlock.zone/icloud-contact-information-service/
Answer: Hey Luliia. If this iPhone has an iCloud Lock (And it is reported as Lost/Stolen), then only the original owner can remove the iCloud Lock. If you want only to remove the Network Lock of your iPhone, then this is more than possible, but after the unlock you will not be able to use it inside the country that it is blacklisted! Go to our Order Form, respond to the 4 questions that we implemented, and based on your replies, you will be proposed the right service for unlocking your iPhone!
Answer: Hey Shannon. We cannot wipe her Apple ID, but we can find the Apple ID (Which will be her e-mail), so she can use the "FORGOT MY PASSWORD" feature. That will wipe her password and ask her to create a new one. This means that she should remember the password of her e-mail though, which I hope she does remember it :D Send us an e-mail through our Contact Us form, and an agent will assist you!
iPhoneUnlock.Zone specializes on iPhone Unlock solutions. We can handle all iPhone Lock situations, such as SIM-Locked iPhones, various Mobile Network support, fixing Blacklisted (Lost/Stolen/Fraud) issues, providing legal solutions for iCloud Locked iPhone and we offer SIM-Lock Deactivation request services.
We are able to analyse the full history of your iPhone, gather all available information that will help us to determine the best possible solution, and we apply them to your iPhone.
Our brand new service "SIM-Lock Deactivation request service" is able to identify the Lock Carrier, Blacklist, Contract & Financial status of your iPhone, generate a Formal SIM-Lock Deactivation request template and send this request to your Lock Carrier.
Our solutions are Legal, Safe, Secure and Permanent.


Hey Alex! Thank you for this great review! It is our job to explain you in detail the situation of your iPhone, and then propose you the right iPhone unlock service! Once we receive the unlocking results, we will immediately update you!