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The company has garnered significant criticism for its customer service, with numerous customers reporting extensive delays and a lack of communication regarding iPhone unlocking services. Many express frustration over unfulfilled promises, leading to sentiments of being scammed. However, a few reviews highlight positive experiences with knowledgeable support agents who provided clear guidance and refunds when services were not rendered. Overall, the feedback reveals a troubling trend of unreliable service and inadequate customer support, overshadowing the few positive interactions and raising concerns about the company's credibility and operational practices.
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I have an iPhone 6 Plus. I wanted to get it unlocked and I even paid the extra to get it expedited which takes about 2-6 days. Unfortunately, my phone is not activated so they weren't able to unlock it but they were quick to reply and answer all my questions. I asked for a refund and they were delighted to refund me! This is great. I definitely recommend their services because even though I did not get the unlock, I still get my refund. So if you are hesitating, DON'T! There is no risk as you can get a refund if things don't work out!
Answers very fast, so honest, and provides the service they do.
Thank you Lukas! We are doing our best :D For any question, do not hesitate to contact us!
I was assisted by their support agent Zisis which was very helpful in all questions. They were unable to unlock my phone, but the support was great, I even recieved my refund within 4 days of requesting one, refund was down through Paypal without even requesting it myself on paypal.com
Hey Lee! Thanx for your great review :D Sorry that we could not help you. Hopefully in the near future, the service will get back online and we will be able to provide you a fully unlocked iPhone!
Was trying to unlock iPhone 7+ with korea carrier but unfortunately they were not offering service for iPhone 7+ with my carrier. However, they were very quick to reply my questions in friendly manner :)
Thank you Kyu for your nice words! It means a lot that even if we could not assist you with your iPhone, you stayed satisfied with our customer support :D
Great customer service and very detailed check on my iphone. Very satisfied with company service all around 5 star
Hey Chad! Thanx for that! If you need more help with your device, we are here!
Their tech support was very responsive and answered all my questions. Please do keep in mind their timezone in which they are in when making requests or updates to tickets. Very helpful and would use them again in the future. If you have problems with a locked phone this is the way to go!
Thank you Joe for sharing here your experience with us! We are doing our best to be 100% online and respond to all requests as soon as possible! Enjoy your unlocked iPhone!
If you have a phone n need help there's guy save u a drive to iPhone store,,, by helping from home jus a couple clicks on the sight n your inn... I'll definitely use these guys in the future cause we all know iPhone are the future!
Hey Dustin! Thank you for your great review! Enjoy your unlocked iPhone! :D
I had my iphone 6s unlocked super fast. The support was excellent. I highly recommend these guys.
Thank you Nikos! Enjoy your unlocked iPhone! (Our support team thanks you as well).
Hi, please is it possible to remove a blacklisted iphone 6s icloud activiation lock.
If yes how long will it take and the cost.
Wait your swift response. Thanks
Hello Ayodeji. This is the wrong area to ask a question and also rate our services, since you haven't ordered one. We do not provide iCloud Activation Removal services. Only the original owner can remove the icloud Lock from your device.
Got my blacklisted iPhone 6s Plus unlocked. Took 5 (business) days instead of the estimated 12. Like most people would be, i was sceptical at first but decided to give it a try after reading these reviews so I also encourage anyone to give it a try...money well spent :)
Hey Frank! Thanx for sharing your exprience with us here :D Enjoy your unlocked iPhone :D
I was happy to get the info and contact the old owner
Thank you Shadrick! Enjoy your unlocked iPhone :D
I learned my phones blacklist status but their reply did not satisfy me. I sent 4 emails questioning which type of service i should get, but no one replied within 24 hours. I cannot believe my blacklist status will unlock. I am afraid to lose money
Hello Kadir. Can you please provide us your Ticket ID or IMEI number or Transaction ID to check your case? We are trully sorry that we delayed our responses! Waiting for your private message!
Great service. Unlocked blacklisted Canadian Iphone on bell network
Hey Barry! Thanx for your great review! Enjoy your unlocked iPhone!
I had already tried to unlock iphone with another online unlocking service (no success). I landed at iphoneunlock. Zone and my iphone get unlocked in 9 working days (3 days before previsions).
Thank you iphoneunlock. Zone.
Thank you Vincenzo! We are gratefull that you trusted our services and we are very happy that you stayed satisfied from our services! Enjoy your unlocked iPhone!
Hi,
I am really glad i choose this service they were very prompt in answering my queries and response was also good. Well my iphone was not unlocked but i will still consider it in near future and their staff Mr. Zisis was very cooperative in resolving my queries.
I am really gratefull for their services
Thank you
Hey Kranti! Thanx a lot! We are very gratefull that you stayed satisfied by our services :D We will be waiting you :D
The agent who was assign to my case was extremely helpful and responded very fast to all of my questions. Will def. Recommend this company.
Hey Jonathan! Thank you for your awesome review! Enjoy your Unlocked iPhone! We will wait your recommendations with open arms! :D
I tried with couple of unlocking nothing got worked. But IphoneUnlock zone had well experience to unlock Iphone
I will recommend this site to unlock any iPhone
Thank you Chandra! We are very glad that we went better from the other unlocking experiences you had! Enjoy your unlocked iPhone!
I experienced just how professional & superior,,
www.iphoneunlock.zone services are.
Unfortunately they couldn't help me with
Removing my iphone's blacklist status,, (hint: "be
Sure to check imei status,, b4 purchasing via the net")
They fully refunded my order,, within 48 hours!
"very professional & very fast reply to support queries!"
I am recommending their services to everyone!
Thanks again Zisis,, for your assistance.
Adrian I
From Adelaide,, South Australia
Thanx Andrian (You have hi's from Zisis too!). Sorry that we could not help you with your iPhone, but we are very glad that you stayed satisfied with our customer support. This is our policy! If we cannot provide you the service that you ordered, then you will receive a full refund! If a service gets online that will help your device, we already added you to our waiting list and you will be notified instantly!
Decided to unlock my phone. I tried others and weeks n weeks and no one could do it. I read the reviews and decided to give them a try. When I did it they said about two weeks. I just got an email. 7 days later and it was done. They are AMAZING. I am getting more phone unlocked. Thanks guys
Hey Deb! Enjoy your unlocked iPhone and thank you for trusting us with your iPhone. Thank you for sharing here your experience with us, and we are really glad that you stay satisfied by our services!
I used them for services and they were extremely helpful and very nice to deal with. Quick responses.
Thank you Jason! We are doing our best! Enjoy your unlocked iPhone!
Answer: Hello Nikhil. Can you please send us your transaction ID in private to locate your order and give you an update?
Answer: Can I have your transaction ID and IMEI number so we can trace your order from our system and provide you an update? Thank you.
Answer: Thank you all for your answers: D The only way for now to remove the iCloud Lock from an iDevice is through the Original owner. We have a service that can find all available iCloud Contact Information of your iPhone, so you can communicate with him/her and negotiate the iCloud Unlock of this device. You can order one from the following link: https://www.iphoneunlock.zone/icloud-contact-information-service/
Answer: Hey Luliia. If this iPhone has an iCloud Lock (And it is reported as Lost/Stolen), then only the original owner can remove the iCloud Lock. If you want only to remove the Network Lock of your iPhone, then this is more than possible, but after the unlock you will not be able to use it inside the country that it is blacklisted! Go to our Order Form, respond to the 4 questions that we implemented, and based on your replies, you will be proposed the right service for unlocking your iPhone!
Answer: Hey Shannon. We cannot wipe her Apple ID, but we can find the Apple ID (Which will be her e-mail), so she can use the "FORGOT MY PASSWORD" feature. That will wipe her password and ask her to create a new one. This means that she should remember the password of her e-mail though, which I hope she does remember it :D Send us an e-mail through our Contact Us form, and an agent will assist you!
iPhoneUnlock.Zone specializes on iPhone Unlock solutions. We can handle all iPhone Lock situations, such as SIM-Locked iPhones, various Mobile Network support, fixing Blacklisted (Lost/Stolen/Fraud) issues, providing legal solutions for iCloud Locked iPhone and we offer SIM-Lock Deactivation request services.
We are able to analyse the full history of your iPhone, gather all available information that will help us to determine the best possible solution, and we apply them to your iPhone.
Our brand new service "SIM-Lock Deactivation request service" is able to identify the Lock Carrier, Blacklist, Contract & Financial status of your iPhone, generate a Formal SIM-Lock Deactivation request template and send this request to your Lock Carrier.
Our solutions are Legal, Safe, Secure and Permanent.


Thank you Mikayla! Trully sorry that we could not help you with your iPhone! Hopefully a service will get online that will also support your device! Again, thanx for this great review!