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The company has garnered significant criticism for its customer service, with numerous customers reporting extensive delays and a lack of communication regarding iPhone unlocking services. Many express frustration over unfulfilled promises, leading to sentiments of being scammed. However, a few reviews highlight positive experiences with knowledgeable support agents who provided clear guidance and refunds when services were not rendered. Overall, the feedback reveals a troubling trend of unreliable service and inadequate customer support, overshadowing the few positive interactions and raising concerns about the company's credibility and operational practices.
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I have always been very skeptical of online sites that claim they can unlock your phone, as paying up front has always frightened me a bit. But these guys totally turned my opinion around. I asked for a back-ground check on a friend given to me by a friend (as I mislaid mine) for $14.95 and they confirmed the phone was unlocked. Zisis was incredibly helpful and I learnt everything I could possibly know about the phone. The unlocking process was $69.00 and took around 12 business days to complete. The phone now works perfectly! Thank you IPhoneUnlock. Zone and Zisis!
It's the second phone I sent for unlock, and this time I was a bit disappointed because of a 2 weeks delay. But Zisis was always very responsive, and I can finally use my phone from Japan Softbank!
Enjoy your Softbank Japan Unlocked iPhone Rafaela! We do not offer services that we cannot deliver! We will be waiting your other iPhones to get them unlocked: DD Thank you for your awesome review!
Am so happy that my iphone got unlocked due to this site services and i would like to thank Mr. Zisis for the total effort for getting the owner information.
Thanks again bcz my phone since 4 months not working and finally its okay.
We are very glad that you were finaly able to start using again your old iPhone after 4 months of being to your drawer! Enjoy your Unlocked iPhone and we thank you (And Zisis!) for sharing your experience with us here!
Im very happy with this service in time and well done. Easy work with him is my 2do phone any other problem i just go to website done
Thank you
Thank you Alberto! Enjoy your Unlocked iPhone!
Thank you Zisis for a very satisfying service. Hope to get in touch with you soon. Maybe I will recommend this site to my friends and relatives.
Thank you very very much Michael! Enjoy your Unlocked iPhone and we will be waiting for ALL your friends and relatives! :D
Paid the extra money to get faster service. Two weeks phone was unblacklisted. Had a minor delay due to Easter. Sent a email asking if everything was ok cause I was past expected day. Got a email back stating about delay and with in 48 hours my phone was good to go. Thanks alot
Thank you Rebecca for your great review! Sorry for this delay, but holidays are not included to the business days! Enjoy your CLEAN iPhone :D
Terkadang technologi menyusahkan pemilik nya sendiri. Kenapa tidak di beri kemudahan atas semua penyakit lupa ini, aku hanya manusia biasa yg tidak luput dari salah dan lupa. Mohon Maaf jika kehadiran diriku di dunia ini hanya menyusahkan...
Great work from this place I would definitely recommend this site to anyone! Expidited price is definitely worth it!
Thank you Miguel :D Enjoy your Unlocked iPhone!
It takes a while to take my iPhone unblacklisted but they did on like 10 days, those reviews are real too I thought they don't, read the reviews and be patient cause it takes time but is real
Hey Miguel. Normally your service takes around 24 hours, but due to Easter some delays occured. However, you can now enjoy your CLEAN iPhone :D Thanx for your great review!
Unlocked my iPhone and I now can use it. Beware of religious holidays as it will take longer during these periods
Enjoy your Unlocked iPhone Bahn! Holidays in general are not included to the business days, which was the reason of the small delay! Thank you very much for your awesome review!
Legit i swear it helps their service is great no doubts, to whoever giving bad reviews i don't know their problem but for me everything went alright. If i ever get the same problem im definitely gnna request their service.
Thank you Genaro for supporting us! We are very happy that we successfully unlocked your iPhone and that you stayed satisfied! Enjoy your Unlocked iPhone!
At first I was a bit skeptical. I thought, "I'll give it a shot. If it's a waste, it's a waste". It definitely wasn't. Zisis was quick and kept me up to date regarding a delay because of a holiday. I only waited about a week and I'm glad I did. IPhone 6 is now ready to go. Many thanks!
Thank you John! Now you do not have to worry or doubt our legitimate services :D Enjoy your Unlocked iPhone and thank you again for this great review!
I had great experience with Zisis from customer service.
I made my request a month ago and it took for ever but by the end they got the job done. Now my I phone is unlocked.
Thank you Fahad! Sorry for this delay. You can enjoy now your unlocked iPhone :D
I unlocked my japanese(softbank) iphone 5s in 10 working days using this service. Customer service was perfect. I saw they could unlock in their guaranteed days.
Enjoy your Unlocked Softbank Japan iPhone! Thank you for sharing here your experience with us :D
So I came across iphoneunlock. Zone on the web answered the questions once I got to checkout I saw that they took payments through PayPal so I was like hey if this doesn't work out at least my purchase is protected. Well soon after I sumbmitted my IMEI I received a confirmation email stating that my IMEI is now verified in their servers and that my unlock process would be underway just to be patient. So I'm waiting a couple days and still nothing so I'm just like ok I'm on the edge a little lol and anxious so I email again waiting for a response, I happened to just stick my VZ sim into my Sprint locked iPhone and what do you know it goes to home screen I was ecstatic so yes they are legit nothing to worry about it was a easy process. Total time was about 5 working business days Zisis is very kind you just gotta be patient. My device was a locked Sprint USA iPhone 7 Plus Thanks you Zisis
Thanx Michael :D Some services require to wait for a few days, that's true :D Enjoy your Unlocked Sprint USA iPhone!
It was really smooth with kind support from call center from order till the completion of unlock the sim. Best service I have ever expericenced. I will use again.
Thank you for your great review Ryosuke! Enjoy your Unlocked iPhone and thank you for trusting us!
Zisis helped me with my ticket. Even though I couldn't get what I wanted, she was very helpful and was very prompt with replying. Fantastic service.
Thanx a lot Dylan! (By the way, Zisis is a HE!) :D
This is overall the best website to get your phone unlocked or unblacklisted I had a iPhone 6 that was blacklisted from every carrier then I decided to give this site a try and it worked now I can get on any carrier I please thanks to Zisis they finished in less than 7 days I'm satisfied and would recommend to everyone
Hey Elijah! Enjoy your CLEAN and Unlocked iPhone :D thanx for your awesome review!
This unlock service does the job to unblacklist an iPhone. I would definitely recommend this website, I wouldn't trust any other websites! Thank you!
Thank you Nickolas for your Great review! :D Enjoy your CLEAN iPhone! :D
I am extremely please with the customer service that was offered. I was continuously informed about the process as it was being done, and the stages it was in. I would definitely use your service again and recommend people to use it also
We are doing our best to keep everyone always up to date! We are glad that you stayed satisfied with our services Alfred! Enjoy your Unlocked iPhone!
Answer: Hello Nikhil. Can you please send us your transaction ID in private to locate your order and give you an update?
Answer: Can I have your transaction ID and IMEI number so we can trace your order from our system and provide you an update? Thank you.
Answer: Thank you all for your answers: D The only way for now to remove the iCloud Lock from an iDevice is through the Original owner. We have a service that can find all available iCloud Contact Information of your iPhone, so you can communicate with him/her and negotiate the iCloud Unlock of this device. You can order one from the following link: https://www.iphoneunlock.zone/icloud-contact-information-service/
Answer: Hey Luliia. If this iPhone has an iCloud Lock (And it is reported as Lost/Stolen), then only the original owner can remove the iCloud Lock. If you want only to remove the Network Lock of your iPhone, then this is more than possible, but after the unlock you will not be able to use it inside the country that it is blacklisted! Go to our Order Form, respond to the 4 questions that we implemented, and based on your replies, you will be proposed the right service for unlocking your iPhone!
Answer: Hey Shannon. We cannot wipe her Apple ID, but we can find the Apple ID (Which will be her e-mail), so she can use the "FORGOT MY PASSWORD" feature. That will wipe her password and ask her to create a new one. This means that she should remember the password of her e-mail though, which I hope she does remember it :D Send us an e-mail through our Contact Us form, and an agent will assist you!
iPhoneUnlock.Zone specializes on iPhone Unlock solutions. We can handle all iPhone Lock situations, such as SIM-Locked iPhones, various Mobile Network support, fixing Blacklisted (Lost/Stolen/Fraud) issues, providing legal solutions for iCloud Locked iPhone and we offer SIM-Lock Deactivation request services.
We are able to analyse the full history of your iPhone, gather all available information that will help us to determine the best possible solution, and we apply them to your iPhone.
Our brand new service "SIM-Lock Deactivation request service" is able to identify the Lock Carrier, Blacklist, Contract & Financial status of your iPhone, generate a Formal SIM-Lock Deactivation request template and send this request to your Lock Carrier.
Our solutions are Legal, Safe, Secure and Permanent.


Thanx a lot for your nice words Eva! Enjoy your Unlocked iPhone! We (And Zisis) are very glad that we manage to earn your trust!