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The company has garnered significant criticism for its customer service, with numerous customers reporting extensive delays and a lack of communication regarding iPhone unlocking services. Many express frustration over unfulfilled promises, leading to sentiments of being scammed. However, a few reviews highlight positive experiences with knowledgeable support agents who provided clear guidance and refunds when services were not rendered. Overall, the feedback reveals a troubling trend of unreliable service and inadequate customer support, overshadowing the few positive interactions and raising concerns about the company's credibility and operational practices.
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I will say that, this type of service is quite scary to commit to, but I'm so glad that I did, and I will for sure be taking all of my similar future phone issues to Zisis. I purchased the unblacklist service for my iPhone 7plus, and it was the greatest $39 dollars I spent this year so far! The service took a little longer than it was expected to, but it was exactly what was promised, and has me very excited that my purchase of a $1,125 iPhone 7 plus wasn't in vain, due to me not checking out the device properly before purchasing. Zisis came through for me and I highly recommend this service to all with a similar issue, I will definitely be referring friends!
It was so fast and easy they got it working just like that popped my sim in when they gave me the go but it was like I got my self a brand new phone
Thanx a lot Charlie! Enjoy your Unlocked iPhone!
After getting ripped off by a guy i bought a phone from online, Zisis came through in a shorter amount of time than was expected with a fully functional phone. I will be suggesting this website to anyone else that makes the choice to buy a phone online and gets ripped off. Thanks again, Zisis.
Hey John! Good thing that everything turned out just fine! Enjoy your Unlocked iPhone and thank you for this review! :D
Very good deal to unlock iphone6 from the older owner. Buying cell phone seller it very tricky it can be problem. You never know that phone it working because of the lock device.
Thank you Rave! Enjoy your Unlocked iPhone 6!
I admit I was a bit skeptical about this service because there were some bad reviews, but I'm happy to report the service worked for me.
I ordered the expedited unlocking, and it took 6 business days for my phone to be unlocked.
Zisis was professional and answered all my questions.
I've put two sim cards into my phone so far, and both worked.
I'm so happy to have a working phone again, and I'd recommend this service for anyone who needs to have their iPhone unlocked.
Thanks for the help Zisis!
Thank you Ally! Thank you for your great review. About the negative reviews, I can only say that no company can satisfy ALL customers, so it is a normal thing to have some unsatisfied ones! We are not perfect, but we are trying our best! Enjoy your Unlocked iPhone (Zisis also sends his greeting and he thanks you for mentioning him!).
They where the ONLY ones that could do it, and they did! Very good service, were very good about updating all info I needed. They were very good about all my concerns thank you
Thank you Karita! Enjoy your Unlocked iPhone! We always advertise services that we tested and verified! Thanx again!
Good service and they keep you updated on where your request is at. All in all, I'm satisfied. It's worth what I paid for.
Thank you Nash! Enjoy your Unlocked iPhone :D
Garentee to unlock ur phone! They gave you the certain ammount of days and it does unlock your phone. Just gotta be patient. I didnt trust it at first but i gave it a few andnit did unlock my phone i do highly recomend this
Hey Selebnia. Glad that we proved to you that you can trust us :D Enjoy your Unlocked iPhone!
I paid the full price for my phone but I didn't know the person who sold it to me sold a blacklisted phone but I'm glad these guys were able to put my nightmare away! I paid $600 for the god damn blacklisted phone!
Hey Mohammed! It is good that you can use your iPhone again. Just to clarify, you did not pay us $600 :D We do not have that expensive services :D
I personally recommend this guys, I had 2 phones that they where blacklisted and for a really low price they where able to removed that restriction and so now I can activate the phone again, thanks a lot I'm really happy!
Thanx Yansel. Enjoy your CLEAN iPhones! Both of them!
I recently just used this service with no recommendation, just a shot in the dark. Once I ordered for my T-mobile iphone 7 to be unblacklisted, ticket was created for me and I was able to create an account where I can view the progress of the technicians. It took about 3 days to get my phone off the black list! But during those three days, my assigned technician named Zisis kept in touch with me the entire time! Everytime I had an answer or just wanted an update, he would respond to me extremely fast and was very polite. I honestly did not expect such great service. I have to hands-down give this service and Zisis 5-stars. If there were more stars I would give them unlimited LOL But on a serious note, I highly recommend this service to anyone trying to get their phone unlocked like I did. :)
Hey Domenick! Thank you very much for this detailed review! Glad that we manage to keep you satisfied and provide you exactly the service that you needed! Also, we really enjoyed your tip!
Nice and good service, they aré fast and excelent, once you contact with them. Every goes by ir self
Thank you Yordank. Enjoy your Unlocked iPhone! We are doing our best to stay fast and provide high quality services and support!
I bought a blacklisted iPhone 6+ and this guy was able to unblacklist it for me in 3 days! My phone is working well... also as a t-mobile user, this was definitely worth the money :)
Thanx Priya! Enjoy using your iPhone with T-Mobile USA again!
Used this service twice so I decided to write this review. I am from Tonga and had an iPhone 5 locked to AT&T US and they were able to unlock it fast and was really happy. I recently bought a cracked screen iPhone 6s and had no idea if phone was blacklisted and such. They were able to find out everything I needed to know about the iPhone in less than 24 hours. It was protected with iCloud and couldn't be removed and I guess the phone was stolen, hahaha. But overall, their customer service is awesome and would use them again in future. Give them a try, you wont regret it.
Thank you Alikisanita! Always check a device before buying it! Sorry that you had to learn it with the hard way! Anyhow, thank you for your great review!
Took right at 10 days got an email put sim card in and it worked. Was blacklisted on verizon now im using it on tmobile works like a charm with the money!
Enjoy your CLEAN Verizon USA iPhone with T-Mobile USA network (Actually you can use it with any network you want!). Thank you for this awesome review!
I had purchased a phone second hand from someone and a month later, they "stopped paying the bill" so MY IMEI/phone got "blocked"/blacklisted. I contacted the person I bought the phone from and they assured me it would be taken care of. After 2 days of still not having a phone, I stumbled upon this site. I thought I would give it a shot since it would be cheaper than buying another phone. I filled out the form, and paid the expedite fee. I expected to have a working phone 24 hours later, but instead 3 days later, still nothing... So, I contacted my "rep" and asked what was up. He (Zisis) explained that the systems had gone down and apologized that it wasn't yet taken care of. He assured me that not only would the expedite fee be refunded to me, but he would do his best to move me to the top of the list and strive to have it completed for me within the next 12-24 hours... he delivered as promised! Everything is working as it should, I got the refund back into my account the very next day AND he even followed up the day after that to make sure all was in working order. I will definitely recommend them should I find anyone else in a similar situation.
Thank you all!
Hey Holli! Enjoy your unlocked iPhone! Sorry for this delay, but it was a worldwide one! Thank you for your understanding and patience, and we are very glad that you stayed satisfied with our services!
It was good service my phone ended up being unblacklisted after four days I am greatful with this service. You will not be disappointed.
Thank you Sarah! Glad that you stayed satisfied with our services! Enjoy your CLEAN iPhone!
I didn't think it's even possible to unlock my phone, but you guys make it possible u guys r rock.
Thank you so much
It is good that you finally manage to start using a useless iPhone again! Thank you Alamgir for sharing your experience with us here :D Enjoy your CLEAN iPhone!
Excellent Service and very prompt responses to the my questions. My phone was unlocked with no problem. Will use their services again for sure.
Hello Liridon! Thank you very much for sharing your experience with us and we are very happy that you stayed satisfied with our services! Enjoy your Unlocked iPhone!
Excellent service, the phone was unlocked without a problem and during the time frame given. Thank you
Thank you Alfonso! Enjoy your Unlocked iPhone!
Answer: Hello Nikhil. Can you please send us your transaction ID in private to locate your order and give you an update?
Answer: Can I have your transaction ID and IMEI number so we can trace your order from our system and provide you an update? Thank you.
Answer: Thank you all for your answers: D The only way for now to remove the iCloud Lock from an iDevice is through the Original owner. We have a service that can find all available iCloud Contact Information of your iPhone, so you can communicate with him/her and negotiate the iCloud Unlock of this device. You can order one from the following link: https://www.iphoneunlock.zone/icloud-contact-information-service/
Answer: Hey Luliia. If this iPhone has an iCloud Lock (And it is reported as Lost/Stolen), then only the original owner can remove the iCloud Lock. If you want only to remove the Network Lock of your iPhone, then this is more than possible, but after the unlock you will not be able to use it inside the country that it is blacklisted! Go to our Order Form, respond to the 4 questions that we implemented, and based on your replies, you will be proposed the right service for unlocking your iPhone!
Answer: Hey Shannon. We cannot wipe her Apple ID, but we can find the Apple ID (Which will be her e-mail), so she can use the "FORGOT MY PASSWORD" feature. That will wipe her password and ask her to create a new one. This means that she should remember the password of her e-mail though, which I hope she does remember it :D Send us an e-mail through our Contact Us form, and an agent will assist you!
iPhoneUnlock.Zone specializes on iPhone Unlock solutions. We can handle all iPhone Lock situations, such as SIM-Locked iPhones, various Mobile Network support, fixing Blacklisted (Lost/Stolen/Fraud) issues, providing legal solutions for iCloud Locked iPhone and we offer SIM-Lock Deactivation request services.
We are able to analyse the full history of your iPhone, gather all available information that will help us to determine the best possible solution, and we apply them to your iPhone.
Our brand new service "SIM-Lock Deactivation request service" is able to identify the Lock Carrier, Blacklist, Contract & Financial status of your iPhone, generate a Formal SIM-Lock Deactivation request template and send this request to your Lock Carrier.
Our solutions are Legal, Safe, Secure and Permanent.


Hey Reginald! We are very glad that you stayed satisfied with our services and that now you can normally use your device without any issues! Just a reminder though (For those that will read your review)! IPhones are expensive equipment, so before spending that large amount to buy it, always check it! It is better to spend a few bucks on checking an iPhone, than getting "scammed" and spend almost a thousand dollars! Anyhow, thank you again for your great review! If you need anything, we are one e-mail away!