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The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
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A steal for the 100$ you guys were charging for this watch. It's very nice. I've worn it 3 days in a row. I appreciate the deal. You guys have gained a life long customer.
Tony.
Space coast stucco.
Easy and fast way to order, no problems.
Good price and love the products. Shipping can be slow
Everything excellent
For the most part it was all good. However when my time piece band breaks the first time I wear it and the help center tells me there's nothing that can be done without spending more money, it personally drops all ratings and tells me I should no longer continue to buy from you.
Rapido y sin complicaciones, MUY EFICIENTE! Muchas gracias :)
Ship time and tracking were terrible!
Hubby is enjoying the watch. We had to get the watch band adjusted
I like the color and features.
Very nice collections
Very easy. Third watch
Beautiful beautiful!
The watch picture and discription showed a "Swis Made" watch. Picture showed the imprint of Swiss Made at the 6 o'clock position on the face of the watch. The model number and discription is the same across all sale points and retail websites. The watched I received was a watch with the same model number but manufactured in Asia. No markings that stated Swiss Made! I called Invicta directly asked to speak with a supervisor was told that they were in a meeting I asked for a return call. Was offered to return the watch in question or keep it and credit my account $20. Forf future purchase. I did not receive and call or further communication. I retunred the watch via Federal Express same day. I have purchased previous Swiss Made watches from Invictastores.com Also I am a VIP card member. I will not buy anymore watches from Invicta as they have lost my confidence and their lack luster custermor service.
It was AWESOME! I LOVE Invicta!
Fast and easy.
Yellow tag email, Clicked on link and sorted by $...took all of 3 mins
Great watch great price.
I ordered three watches they were all really great looking in person. If I had to change anything it would be that they all came with the watches already set and the batteries running I personally didn't like that. It would be better if the watches were delievered with out the batteries already running that way you can start it when you're ready.
That is my only complaint everything else was great.
Thanks,
Maybe more pictures of the watches would be great. :)
Excellent prices and great watches. A++ service.
Answer: Seem to be actual Invicta watch, has a warranty and everything
Answer: The same here. No follow up email I told the rep and wanted to know why was that. On hold for one hour and I still feel like my questions weren't answered regarding as to when will I receive my watches. I will never order again.
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.

