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The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
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Very easy. Great products at a great price!
Very good quality...
Great service at a great price.
Excellent and timely!
The process has taken me several days to complete. It just seems like this took too long to complete.
I love the watch, beautiful seahorse watch. I will need to return it due to it being too big in respect to my wrist. So I am sad about that. I reccommend that if you have a very large wrist that this may be the watch for you. It is impressively made and the attention to detail is amazing.
These watches are top of the line for an affordable price.
Happy I found the watch I wanted on sale
Great!
I paid for overnight shipping and did not receive until a week later. I am greatly infuriated with this false service you offer.
Bought 5 watches from Invicta. They each lasted 1-2 years. Bracelets kept breaking because pins failed. This happened a lot. Then 3rd watch slowed. I reasonably thought needed new battery and brought to local watch shop. They said problem not battery but works. Watch only 1 1/2 years old, so coveted by warranty. So I sent watch to IWSC service center. Postage $13 and I sent $28 check. You cashed $28 check then told me warranty voided because local watch shop opened to change battery. THIS IS CRAZY BECAUSE OF COURSE WHEN WATCH SLOWS ONE FIRST CHANGES BATTERY. THIS IS DISENGENUOUS AND CHEATING. IWSC wanted to charge me over $90, WHICH IS MIRE THAN THE COST OF A NEW WATCH!
I think much less of Invicta now, and will no longer do business with you, and will give you bad rating on social media.
Great watches at amazing prices
I ordered model #******* and did not get the right instructions manual for that watch. I have tried to find it on the internet, I also call Invicta customer number and nothing yet. I have never had this bad of service before with Invicta. Please let me know if you can send me the manual for model #*******. Thank you
Been looking at this watch for several weeks. Decided it's time.
Quick and easy. Price is right
Excellent
Wish it was quick
I love my new watch still have not got the band right but I am working on it I like the mens bid watches but my wrist is very small so the large band keeps me from ordering the larger ones.
Thank you
The checkout process was super easy and the watch was delivered on time.
Just fine,
Answer: Seem to be actual Invicta watch, has a warranty and everything
Answer: The same here. No follow up email I told the rep and wanted to know why was that. On hold for one hour and I still feel like my questions weren't answered regarding as to when will I receive my watches. I will never order again.
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.

