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The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
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GREAT WATCHES.
WISH THEY HAD A STORE IN MASSACHUSETTS.
Easy!
Excellent
Great watches. I will be buying more.
Love this place,always great prices good quality
Contacted invicta store via email and watch was sent out following week with an update for my other watch - received credit.
Appreciate their assistance
Love the watches easy website always something new
Great experience overall.
The watches are keeping magnificent time...I set and started together and after 2 weeks within seconds of each other. Once I receive my 3rd watch I will do the same. Interested to see how the automatic stands up to the quartz pro divers. I am super happy with the company as well as the watches.
Always peace,
Bruce
I love Their selection
I always have a great time with invicta stores because of the great new watches that no one else have. Plus the Discount prices which are a eye opener when you get nice deals.
I made two orders that day
The first one I didn't want
So I called right away to cancel and exchange one watch in the order for another one they said they couldn't do that and I would have to place a totally separate order and wait a few business days for my Invicta card to be credited back for the order I wanted to change.
So I was forced to make two orders just bc I want a different watch add in my first order and one taken off.
It took almost a week to have the credit back on my card and the order I cancelled is still processing and it's November 27th
I made that cancelled order on the 13th.
I feel like if I just made the purchase and want to change it or cancel for a different order they should send an email stating you have 1 hr to make changes to your order.
I haven't checked over the product yet because it is a gift for my husband's birthday which is on Thanksgiving. But, the watch came super fast!
Ordering was easy, payment went very smoothly. And my watches arrived ahead of schedule. Everything was perfect.
I bought this Invicta as a birthday present for my boyfriend of 4 years and he loves it! I couldn't have asked for anything better, and the watch shipped way faster than expected! Thank you Invicta!
Easy enough to order. Nice watch. Looks more expensive then it is.
On time
The service was great
Very fast delivery for a great piece.
Its a christmas gift so I don't know how it will be received, but the purchase process and delivery was perfect
Answer: Seem to be actual Invicta watch, has a warranty and everything
Answer: The same here. No follow up email I told the rep and wanted to know why was that. On hold for one hour and I still feel like my questions weren't answered regarding as to when will I receive my watches. I will never order again.
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.

