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Invicta Stores

4.4

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Invicta Stores Reviews Summary

The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

value
53
quality
47
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Britni B.
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Lack of communication on delivery time
December 11, 2019

Lack of communication on delivery time. Thank goodness I was home for first delivery, had no communication it would be coming.

Date of experience: December 11, 2019
Jose P.
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Very upset because I had to travel without my purchase. I ordered on Nov. 27 and got delivery Dec. 5.
I should have been informed right then that my delivery was going to be 8 days later

Date of experience: December 11, 2019
Laura C.
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I couldn't find the watch I originally found on-line so I called and the customer service rep. Helped me find a similar one. He was very helpful and patient.

Date of experience: December 11, 2019
ARMANDO D.
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All was good price was great watch is really nice only the shipping took long time thanks for everything else

Date of experience: December 11, 2019
Piotr D.
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I was confused for a moment that two identical watches were shipped out from different locations, but CS explained and resolved the issue promptly. Keep up a great work!

Date of experience: December 11, 2019
Kevin O.
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Amazing products and even better prices!
December 11, 2019

Amazing products and even better prices!

Date of experience: December 11, 2019
Ed L.
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Excellent service, quality and value
December 11, 2019

Excellent service, quality and value

Date of experience: December 11, 2019
Tatyana S.
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Shipping was kinda long but ok there than that it was good

Date of experience: December 11, 2019
MikeyrInJeff I.
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The service from the Invicta Store is first rate, so are the prices. The quality of the watches speaks for itself...

Date of experience: December 11, 2019
Maxine M.
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The processing time was kind of long; but, once it shipped, the delivery was quick.

Date of experience: December 11, 2019
sergio m.
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Not happy with waiting time and customer service
December 11, 2019

Not happy with waiting time and customer service

Date of experience: December 11, 2019
Ernest W.
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Simple checkout
December 11, 2019

Simple checkout. Thanks for your fine service.

Date of experience: December 11, 2019
Jeff B.
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One of the watches I ordered came with no paperwork or an Invicta card to register the watch!

Date of experience: December 11, 2019
jose f.
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Easy
December 11, 2019

Easy

Date of experience: December 11, 2019
Cheryl A.
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Very fast and excellent collection
December 11, 2019

Very fast and excellent collection

Date of experience: December 11, 2019
Francis T.
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Easy to browse site
December 11, 2019

Easy to browse site. I found that the star wars watches don't actively describe the watch themselves (metal band, rubber band, etc.), and there's no way to add the Invincible Guarantee Program directly from the checkout screen. I had to search for it on the bottom of the page under the "Shop" category. Otherwise a great experience.

Date of experience: December 11, 2019
Kevin B.
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Fast shipping and excellent product
December 11, 2019

Fast shipping and excellent product.
The prices are AMAZING!

Date of experience: December 11, 2019
Sulma C.
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Great price and fast delivery
December 11, 2019

Great price and fast delivery.

Date of experience: December 11, 2019
Brunilda G.
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I love invitas products
December 11, 2019

I love invitas products

Date of experience: December 11, 2019
Richard R.
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Great selection, It was very difficult to make up my mind on what watch i wanted to get.

Date of experience: December 10, 2019

From the business

Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.


invictastores.com0
Hollywood, FL, United States
+46
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