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Invicta Stores Reviews Summary
The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
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Good businesd
I love my watch, this is the second Invicta I have and I 'm very satisfied with your products. Thank you very much.
Last watch was wrong. This watch Good
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Love shopping here. Always great quality and prices
I ordered a men's and women's watch...I placed the order together but received the men's watch first then it took a while before I received the women's watch...I had to contact Invicta's customer service because I was wondering where the women's watch was...the rep said should be delivered the evening I spoke with her but didn't receive it until two days after that...then the watch is too big around the wrist and I tried to adjust it but still to big also the yellow suede inside the box looks worn out...kind of dingy and dirty as well.
Very quick delivery
I have not received my package yet it is been 13 days and I have no info yet very sad very bad experience with the delivery day
Great price and selection
Great product at a fantastic price as always.
Big lote to choose
Nice watches poor delivery
I received the watch yesterday 12/16/19...13 days after it was ordered. I need to return the watch. It's too big.
Love the watch and value of what I purchased.
Returned item. Too large and chronograph function did not work.
One item I bought is now selling for $9 less and another item I bought is now selling for $10 less. I would like a $19 in store credit.
Great selection! Great prices! Great Online store! I'm very proud to say that I've been a Invicta customer for over a decade! My new Grand Diver is simply stunning! Invicta's high quality products and great prices, with their excellent customer service keep getting better and better as time goes on!
Very long shipping. Do not give the tracking number on time!
I'll definitely be buying more watches from the store. Overall experience is very good.
Great product great price. Customer service was swamped. Shipping lead time was ridiculously long. Love my new watch but I doubt I'll do business here again.
From the business
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members