Invicta StoresReviews 34,833

I was not notified that the watch was delayed and not coming with the speakers so I waited a couple more days then tried to call to see if it was missed. I waited almost an hour on the phone and never did speak to anyone. Also I didn't receive any kind of invoice with either package which I need for the watch in case I have a problem with it. I want to return the speakers and I don't have an invoice to do so and can't call. I tried to log into my on line account but it won't let me and won't let me change my password either.

My call was regarding a replacement band for another Invicta watch. Nobody was able to help. You need to offer cross-referencing for bands that fit more than one watch. I purchased a polyurethane band for a SAN IV to the tune of $100+. Within a year the holes that I used on the strap crumbled and it became unwearable. The band was obviously dry rotted. I'm wanting a silicone band or metal bracelet for the watch. I'm obviously not going to get my money back, so I'm wanting a band that will last. Someone at Invicta needs to make available a cross-reference chart of bands that fit multiple watches. They also need to purge the inventory of polyurethane bands that are old. You really shouldn't be selling (at full price) rubber watch bands that have been sitting a long time. I've been through two bands on the watch I'm talking about. I have 15 Invicta watches and do not wear the same watch more than a few days in a row. With that said, the band that crumbled was worn at the most, a total of a month throughout the year. I've continued to purchase Invictas, but I think somebody needs to listen to my concerns.