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Invicta Stores

4.4

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Invicta Stores Reviews Summary

The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

value
53
quality
47
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Lechonne W.
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Great diamonds
December 22, 2019

Great diamonds

Date of experience: December 22, 2019
Yessenia R.
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The shipping is sí fast!
December 22, 2019

The shipping is sí fast!

Date of experience: December 22, 2019
Adam N.
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Fine
December 22, 2019

Fine

Date of experience: December 22, 2019
Michael S.
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I had no difficulties with this purchase and the watch arrived as promised. I'll know more after she opens it on Christmas

Date of experience: December 22, 2019
Diane N.
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The watch did not work when I received it
December 22, 2019

The watch did not work when I received it. I had to go buy a battery.

Date of experience: December 22, 2019
Rich B.
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It's been great and I've always loved doing business with invicta

Date of experience: December 22, 2019
KELLY L.
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DISCOUNT PROVIDED WOULD NOT APPLY
December 22, 2019

DISCOUNT PROVIDED WOULD NOT APPLY

Date of experience: December 22, 2019
Fortunata B.
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Seemed quick efficient web site
December 22, 2019

Seemed quick efficient web site. Like how each different option/filter I chose stayed on the same screen if that makes sense.

Didn't receive email that item shipped but did get before Christmas so alls well

Date of experience: December 22, 2019
Honorio A.
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It was what I had expected
December 22, 2019

It was what I had expected.

Date of experience: December 22, 2019
Monica V.
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Thank you Invicta
December 22, 2019

Thank you Invicta.

Date of experience: December 22, 2019
connie d.
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I was not notified that the watch was delayed and not coming with the speakers so I waited a couple more days then tried to call to see if it was missed. I waited almost an hour on the phone and never did speak to anyone. Also I didn't receive any kind of invoice with either package which I need for the watch in case I have a problem with it. I want to return the speakers and I don't have an invoice to do so and can't call. I tried to log into my on line account but it won't let me and won't let me change my password either.

Date of experience: December 22, 2019
Dan Y.
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My call was regarding a replacement band for another Invicta watch. Nobody was able to help. You need to offer cross-referencing for bands that fit more than one watch. I purchased a polyurethane band for a SAN IV to the tune of $100+. Within a year the holes that I used on the strap crumbled and it became unwearable. The band was obviously dry rotted. I'm wanting a silicone band or metal bracelet for the watch. I'm obviously not going to get my money back, so I'm wanting a band that will last. Someone at Invicta needs to make available a cross-reference chart of bands that fit multiple watches. They also need to purge the inventory of polyurethane bands that are old. You really shouldn't be selling (at full price) rubber watch bands that have been sitting a long time. I've been through two bands on the watch I'm talking about. I have 15 Invicta watches and do not wear the same watch more than a few days in a row. With that said, the band that crumbled was worn at the most, a total of a month throughout the year. I've continued to purchase Invictas, but I think somebody needs to listen to my concerns.

Date of experience: December 22, 2019
LaTonya E.
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Easy but had hard time finding the warranty
December 22, 2019

Easy but had hard time finding the warranty

Date of experience: December 22, 2019
Miguel M.
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Invicta are my fav waches but delivery takes to long

Date of experience: December 22, 2019
Selina P.
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I received this order quickly
December 22, 2019

I received this order quickly. It was sent in a sturdy package and was discreet. Have not opened the package to see item yet. I am excited to see it when my husband opens it up on Christmas!

Date of experience: December 22, 2019
Mahmood A.
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It is so cute and beautiful, but the delivery was so late.

Date of experience: December 22, 2019
Kristofer G.
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I like watches that appeal to me
December 22, 2019

I like watches that appeal to me

Date of experience: December 22, 2019
James M.
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Great price and selection
December 22, 2019

Great price and selection

Date of experience: December 22, 2019
Ariel S.
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Thanks for I make wait
December 22, 2019

Thanks for I make wait

Date of experience: December 22, 2019
Bob K.
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Great price and great service with delivery
December 22, 2019

Great price and great service with delivery.

Date of experience: December 22, 2019

From the business

Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.


invictastores.com0
Hollywood, FL, United States
+46
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