Invicta StoresReviews 34,830

Very happy with the watches that I purchased. Buuuuuutttttt... be able to get hold of a customer service is a challenge. I had a problem with the delivery telling me via email/text that my watches were delivered when in reality, they were not. Thats FedEx fault though, not Invicta's but I was freaking out at the time. I am also in the middle of sending one of my watches in for repair with Invicta in the Utah office. This took me a month to do because the stores and corporate do not have a open line of communication between the. I have the brick and mortar store telling to send my watch directly to the repair shop in Utah, when I called invicta in Utah they told me to take it to the store and they would write a ticket up. It's a pain when you live an hour away and you go both ways numerous times to accomplish a simple task. I'm not even going to get into talking to the customer reps, while trying to figure out a band that would fit my watch. Ill get off my soap box now, if corporate wants some follow up questions, hit me up. Like I said before, great watches, customer service and corporate...needs some improvement.