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The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
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My shopping experience was good the delivery was behind but understood due to COVID19
Easy
Easy to order, believe with what's going on in the world it delayed the shipping process and delivery, took longer than usual.
Very easy to navigate the website.
I ordered the repair kit and had to send it back because it was missing a tool out of the box plus it was a used case
Good company to deal with
Shopping was easy and just done in a snap.
Overall just a mediocre experience. Delivery time was the biggest issue. When ordering I expect that all the products come at the same time and if not should be alerted to such.
I purchased a Glycine Airman No. 1 (GL0160) for a great price. The watch is a limited edition and not many were left to purchase. I was lucky to find one and was able to take advantage of the 40% off sale. Very satisfied.
Great prices
Really great, the deliver was exactly when it said.
The site has been great as usual.i had issues having payment approved before, but between your CS and bolt, I was able to trace the issue to my bank.
My overall experience was pretty good one complaint that I do have you need to specify which watches with discount applies to sometimes when it says site-wide it does not apply to all your watches it only applies to certain one I called in once and the gentleman said it's hard to figure out which watches that the discount applies to you have to put them in the car and punch in the code that's a little much please fix that
The Reserve Octane has catapulted to being my favorite piece! Absolutely love the size and intricate design of this watch. A+++++!
Well amazing quality once again. My watch cam onetime and fast.
Easy to use site. Lots of products It took a very long time to recive the items. I do understand that there is a pandemic going on but if someone would have communicated that the distribution centers was close from the start I probably would not have ordered the items. Overall I'm satisfied.
I only received one of the two watched I bought for my husband's birthday. I am currently waiting to see if the other one will arrive.
Order # *******
Great selection and prices are reasonably priced to my over all satisfaction, will be ordering from them again
Customer service terrible
Satisfied with the delivery & product
Answer: Seem to be actual Invicta watch, has a warranty and everything
Answer: The same here. No follow up email I told the rep and wanted to know why was that. On hold for one hour and I still feel like my questions weren't answered regarding as to when will I receive my watches. I will never order again.
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.

