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Invicta Stores

4.3

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Invicta Stores Reviews Summary

The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

value
53
quality
47
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Christopher S.
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Outstanding!
April 21, 2020

Outstanding!

Date of experience: April 21, 2020
Antonio P.
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...
April 21, 2020

Date of experience: April 21, 2020
cesar h.
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Easy transaction and excellent prices
April 21, 2020

Easy transaction and excellent prices

Date of experience: April 21, 2020
clarence w.
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I love the brand and the quality
April 21, 2020

I love the brand and the quality. I own 10 watches from Invicta. I also buy them as gifts for my friends and family members.

Date of experience: April 21, 2020
Andrew Q.
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The watches are very nice although one watch I thought you could read in the dark which it cant

Date of experience: April 21, 2020
Jacquelyn J.
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I received two watches so I will send one back
April 21, 2020

I received two watches so I will send one back.

Date of experience: April 21, 2020
enidia v.
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The first time I contacted your rep
April 21, 2020

The first time I contacted your rep. He really did not have a grasp on what to do. The biggest problem I have is the return time to credit my account. Right now I sent back a return and still have not been credited that amount. I know that they received it prior to a week ago. I will not do business with Invicta agin... I will do business with HG...

Date of experience: April 21, 2020
Aaron L.
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Great value
April 21, 2020

Great value. Received my item within a week from ordering. No issues or problems. Thanks.

Date of experience: April 21, 2020
Bruce F.
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The captiva (or whatever the term is) for the words or letters you need to type on this website is always terrible. You can never read them and today they were showing a complete error by only letting you see the first letter. As a consumer this is very frustrating and time wasting. Overall from a buyer standpoint there could be alot of improvements on this website.

Date of experience: April 21, 2020
Jan M.
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My order# ******* was cancelled and you guys do not honor the pricing error that you guys made. I am very upset of Invicta.

Date of experience: April 21, 2020
Rodney G.
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I have design ideas if interested
April 21, 2020

I have design ideas if interested.

Date of experience: April 21, 2020
RONALD S.
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Watch pieces fell off when i opened the box
April 21, 2020

Watch pieces fell off when i opened the box. This makes me question the quality of the product should i receive a replacement.

Date of experience: April 21, 2020
joseph s.
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Great product!
April 21, 2020

Great product! Excellent Delivery Time!

Date of experience: April 21, 2020
RONALD S.
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Watch is as described
April 21, 2020

Watch is as described

Date of experience: April 21, 2020
Angela S.
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Shipping was a little delayed due to COVID19 but overall good experience

Date of experience: April 21, 2020
Latasha H.
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Beautiful watch, anniversary gift
April 21, 2020

Beautiful watch, anniversary gift

Date of experience: April 21, 2020
Warren D.
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Overall my orders did come in
April 21, 2020

Overall my orders did come in. The first order I had was delayed do to an issue with stocked items. In the end I received my product and when there was a delay I was contacted ahead of time to notify me of the delay. So far all of the products that I have ordered have been exceptional.

Date of experience: April 21, 2020
David W.
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Fast convenient and reasonably priced
April 21, 2020

Fast convenient and reasonably priced.

Date of experience: April 21, 2020
Bryan K.
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I order a watch and it took several weeks when I was told it would only be 7 days

Date of experience: April 21, 2020
Shannon J.
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Extremely Happy with my Purchase!
April 21, 2020

Extremely Happy with my Purchase!

Date of experience: April 21, 2020

From the business

Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.


invictastores.com0
Hollywood, FL, United States
+46
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