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The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
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Quick and easy. Love Invicta. Great watches.
Good prices on some decent watches depending on the model.
I was quite happy with the watch I received. It is actually nicer than I expected. And it arrived quickly.
Called a gruffy old gentleman to cancel two orders that i had ordered the day before to take advantage of free shipping and to purchase those two items and a third due to the shipping charges being free. He told me that he would cancel them but never did until a week later then he only canceled one. In the meantime I had reordered those items and an additional watch because he was supposed to cancel two of them. In short my wife ended up with two identical watches and I had to wait approximately one month to receive my 12 pc tool kit of which two pieces broke during their first use. I tried calling customer service several times and each time got the gruffy old fellow that hung up on me once and really only canceled the one order after repeated requests or I would have ended up with two 12 pc tool kits. Maybe I should have as the first one is now worthless to me and you can not order individual pieces but only the entire kit!
Overall 100%
Love the design and size of this product
Great selection, amazing pricing!
Great experience!
Excellent. Professional
When my friend Mr. Francis Rid$#*! introduced me to Invicta, I fell in love with the company. He really deserves some kind of appreciation gift. I love the products, prices, and sales. Invicta and Mr. Rid$#*! are the best.
It took almost a month to receive my watch. I understand the situation with the Covid pandemic however an email or something would have been nice to receive letting me know of the extended processing time.
Easy to use
Watch itself is very fine, but leather strap is very stiff and hard to close. Hoping with usage it will be more pliable.
Coved 19
After receiving the watch, I observed this beautiful watch not running. Ok, it needs a new battery, I thought. I took it today for the exchange and still not working.
Excellent site with great prices. Have not received the product yet, so we will see
I purchased 3 watches, I received a refund for 1 that apparently was out of stock. I am still waiting on the 2nd watch. My purchase was made on April 12th.
Easy to order and price point is great.
Great!
Answer: Seem to be actual Invicta watch, has a warranty and everything
Answer: The same here. No follow up email I told the rep and wanted to know why was that. On hold for one hour and I still feel like my questions weren't answered regarding as to when will I receive my watches. I will never order again.
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.
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