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Invicta StoresReviews 34,816

4.2

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Invicta Stores Reviews Summary

The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

value
53
quality
47
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Lee M.
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Quick and easy
May 14, 2020

Quick and easy. Love Invicta. Great watches.

Date of experience: May 14, 2020
Robert F.
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Good prices on some decent watches depending on the model.

Date of experience: May 14, 2020
David B.
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I was quite happy with the watch I received
May 14, 2020

I was quite happy with the watch I received. It is actually nicer than I expected. And it arrived quickly.

Date of experience: May 14, 2020
Dan M.
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Called a gruffy old gentleman to cancel two orders that i had ordered the day before to take advantage of free shipping and to purchase those two items and a third due to the shipping charges being free. He told me that he would cancel them but never did until a week later then he only canceled one. In the meantime I had reordered those items and an additional watch because he was supposed to cancel two of them. In short my wife ended up with two identical watches and I had to wait approximately one month to receive my 12 pc tool kit of which two pieces broke during their first use. I tried calling customer service several times and each time got the gruffy old fellow that hung up on me once and really only canceled the one order after repeated requests or I would have ended up with two 12 pc tool kits. Maybe I should have as the first one is now worthless to me and you can not order individual pieces but only the entire kit!

Date of experience: May 14, 2020
Alex N.
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Overall 100%
May 14, 2020

Overall 100%

Date of experience: May 14, 2020
samuel g.
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Love the design and size of this product
May 14, 2020

Love the design and size of this product

Date of experience: May 14, 2020
Paris B.
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Great selection, amazing pricing!
May 14, 2020

Great selection, amazing pricing!

Date of experience: May 14, 2020
Orlando C.
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Great experience!
May 14, 2020

Great experience!

Date of experience: May 14, 2020
Martin A.
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Excellent
May 14, 2020

Excellent. Professional

Date of experience: May 14, 2020
may P.
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When my friend Mr. Francis Rid$#*! introduced me to Invicta, I fell in love with the company. He really deserves some kind of appreciation gift. I love the products, prices, and sales. Invicta and Mr. Rid$#*! are the best.

Date of experience: May 14, 2020
Vanessa L.
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It took almost a month to receive my watch
May 14, 2020

It took almost a month to receive my watch. I understand the situation with the Covid pandemic however an email or something would have been nice to receive letting me know of the extended processing time.

Date of experience: May 14, 2020
Tavia D.
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Easy to use
May 14, 2020

Easy to use

Date of experience: May 14, 2020
Paul S.
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Watch itself is very fine, but leather strap is very stiff and hard to close. Hoping with usage it will be more pliable.

Date of experience: May 14, 2020
shawn b.
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Coved 19
May 14, 2020

Coved 19

Date of experience: May 14, 2020
Jesse B.
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After receiving the watch, I observed this beautiful watch not running. Ok, it needs a new battery, I thought. I took it today for the exchange and still not working.

Date of experience: May 14, 2020
Charmaine S.
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May 14, 2020

Date of experience: May 14, 2020
Kathy O.
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Excellent site with great prices
May 14, 2020

Excellent site with great prices. Have not received the product yet, so we will see

Date of experience: May 14, 2020
Geneva F.
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I purchased 3 watches, I received a refund for 1 that apparently was out of stock. I am still waiting on the 2nd watch. My purchase was made on April 12th.

Date of experience: May 13, 2020
Steven J.
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Easy to order and price point is great
May 14, 2020

Easy to order and price point is great.

Date of experience: May 13, 2020
Shalynn A.
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Great!
May 14, 2020

Great!

Date of experience: May 13, 2020

From the business

Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.


invictastores.com0
Hollywood, FL, United States
+46