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The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
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Good like your watches this is my second one
I like the products that you have and the prices was reasonable. I will be back to order soon thank you
I love Invicta Watches!
Couple scratches on my watch once they got here
Watch was real small didn't realize that when I bought it but it's not a bad watch for price. It took forever to ship
Very eaSY TO SHOP ONLINE
Looks more upscale than the price I paid-.always value for money
Liked the look of the watch and the price
User friendly. Love th products.
Hard to contact for information regarding tems sent separate
The one thing I dislike, there is no packing slip included with my orders. I have multiple orders from you. It makes it difficult to inventory items, and separate what I received partial shipments of. Very irritating!
I gave five stars not because I was being generous but because I am truly impressed with the quality of service and the quality of the product Invicta has with their watches.
I did finally receive my order after contacting customer service through email. I could not get through via phone but understand the COVID-19 situation. I am still waiting for 1 time piece that I paid for and have not yet received. But overall my experiences with Invicta have been GREAT!
Everything was great change nothing
Love Invicta! The quality and craftsmanship keep bringing me and my husband back for more.
Great prices! Been looking for a watch and got it!
I bought a really nice Black silicone type watch at your Times Square location, while at a conference at the Marriott marquis in March 2018. The stem has broken off for some reason. How can I get it fixed as I love the watch. We have bought a number of Invicta watches. Please let me know how to get this fixed.
This is my 4th purchase from Invicta, completely satisfied with online ordering and products.
Shipping charges too much for such poor services.
I like the price and the product, but the shipping was too slow. If shipping isn't any better, I think you should charge less for shipping.
Answer: Seem to be actual Invicta watch, has a warranty and everything
Answer: The same here. No follow up email I told the rep and wanted to know why was that. On hold for one hour and I still feel like my questions weren't answered regarding as to when will I receive my watches. I will never order again.
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.

