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Invicta Stores

4.4

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Invicta Stores Reviews Summary

The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

value
53
quality
47
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Christopher E.
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Eeeeeee
May 24, 2020

Eeeeeee

Date of experience: May 24, 2020
Valerie S.
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The watch I bought was $97 cheaper the very next day on your site. I tried emailing but never even a reply. A little disappointed with customer service

Date of experience: May 24, 2020
Andrew B.
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Solid watch for a solid price
May 24, 2020

Solid watch for a solid price.

Date of experience: May 24, 2020
Jon D.
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Disruption to the supply chain made any sort of delivery expectation, unrealistic. Loved my items, absolutely loathed, and detested the shipping. Currently still waiting for orders placed weeks ago. Received two refunds for items i really wanted. Overall ok experience. However supply chain uncertainty may affect any future transactions.

Date of experience: May 24, 2020
Nathaniel R.
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Took awhile to get mine order but it's ok I got a good deal

Date of experience: May 23, 2020
PELEGRIN T.
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It was good experience overalll
May 24, 2020

It was good experience overalll

Date of experience: May 23, 2020
Nykeria W.
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I had an fantastic experience
May 24, 2020

I had an fantastic experience

Date of experience: May 23, 2020
Russ F.
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Delivery was very delayed
May 24, 2020

Delivery was very delayed-- bought for my son's birthday, but came days later.

Date of experience: May 23, 2020
Allen S.
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Never got a straight answer from Customer Service and ended up paying a higher price. Has had a negative effect on my shopping with Invicta in the future.

Date of experience: May 23, 2020
aaron u.
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Great
May 24, 2020

Great

Date of experience: May 23, 2020
Shannon T.
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Prices and discounts I very much was satisfied but the delivery time needs work because I didn't receive all of my order until a month later of purchase

Date of experience: May 23, 2020
Douglas M.
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I love the Invicta TV program
May 24, 2020

I love the Invicta TV program. Your presenters are well informed & do a great job explaining the features, function & benefits of each item. It took over 3 weeks for the watch to arrive after receiving a notice that the order was being cancelled. The rotating bezel is very hard to turn.

Date of experience: May 23, 2020
Michael D.
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The watch as always is great quality and spectacular. I wish the delivery was a little faster.

Date of experience: May 23, 2020
David W.
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Fast and easy purchase and check out however, very slow in processing my order but take the money right away. Then when called to ask where my order is. The customer service was not helpful and said we are 8,00 orders behind you will get it when you get it.

Date of experience: May 23, 2020
Wendell M.
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Thank so much
May 24, 2020

Thank so much. I greatly appreciate the service and the prices and I'll definitely be doing more business with the Invicta Store. I love my purchase as well.

Date of experience: May 23, 2020
Jos E.
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Thank you
May 24, 2020

Thank you

Date of experience: May 23, 2020
Marie K.
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Easy to use site
May 24, 2020

Easy to use site

Date of experience: May 23, 2020
Colbert P.
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Very good
May 24, 2020

Very good

Date of experience: May 23, 2020
ebony s.
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Just wish there more update packages came in three different boxes over three weeks
With no email on delay but products was perfect

Date of experience: May 23, 2020
Shannon G.
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The watch in this order arrived OK
May 23, 2020

The watch in this order arrived OK. Other were damaged. The way the watches are packed, they could not have been damaged during shipping. Probably damaged during handling before being packed. Quality control in this area needs improving.

Date of experience: May 23, 2020

From the business

Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.


invictastores.com0
Hollywood, FL, United States
+46
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