Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I love the products.
I received the product but the minute marker was not working. That's a brand new watch, I contact customer service. They make me paid $29.00 dollars to send the watch to be inspected. At this moment the watch is on the way to my house. The result of the 11 points inspection, is that they don't find any problems or issues whit the watch.
My products never arrived!
I bought mines for my fiancé Mother's Day gift and she loved it
Excelllent product, service, delivery.
Live the products
Im 100% grateful with my experience and service I was given.
I bought as is watch it looked a brand new one very happy
Beautiful watch with a wonderful price.
Good product, good prices, and decent delivery time considering all this Corona mess. Enjoying my time pieces...
Great
Great price for a great product.
Order processing/delivery takes a little longer than I would like but overall I've never been unhappy with any purchase.
Good product at good price.
Great job!
I love shopping with Invicta stores, just a little disappointed with the delivery time, understandable during the pandemic, but it took a month to receive my order. The last time I ordered it took FedEx FOREVER (weeks)to deliver, finally I had to pick it up myself. All that being said, I plan to order again soon. Thank you for getting my order to me before my anniversary. I hope my next order doesn't take as long.
Excellent!
Due to everything that has been going on with the covid 19 issues. It took almost a month to get my husbands watches. I had to call to see when they would be shipped. We received them a week after I called..
I received a watch that does not work. The website said watches are sold as is no returns. So I now have a watch that does not keep time.
Love the red tag sale! My only complaint is that it took several weeks to get one of my orders.
Answer: Seem to be actual Invicta watch, has a warranty and everything
Answer: The same here. No follow up email I told the rep and wanted to know why was that. On hold for one hour and I still feel like my questions weren't answered regarding as to when will I receive my watches. I will never order again.
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.

