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The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
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After purchasing nearly 100 watches it would be nice if you sent me a discount code or some kind of coupon thank you
A lot to choose from. It was for a gift but realized that the face of the watch is really small and have been waiting for a return slip
The prices are more than fair. Amazing deals for the most part. Delivery through FedEx has been a headache though. Customer service corrected the issues, we just had to wait longer due to FedEx inconsistency.
I ordered 2 watches and they arrived separately. The first shipped very fast, but no email regarding tracking or when it would arrive. No email at regarding the order being split. I had to email customer service to inquire and old tracking was given for the missing item. No information regarding my order at all besides that and no follow up. The other shipped weeks later. Pricing was great with the sale. Products were nice. Not thorough with purchase information, shipping, tracking or customer service. It was a good deal and items did arrive so I am satisfied. Just something that could be worked on.
Quality merchandise and quick delivery.
It was great I love my watch!
The watch that I ordered dosen't look like the one that was sent to me... The one I ordered didn't have a snake head on it... Nor did I see the wings on the watch on the website... I am disappointed this time to say the least...
Great prices easy to buy
I cancelled my order i still got charge and they send the stuff didn't want to,Took like 5weeks after i cancelled my order
Been watching for years, purchased once and returned the product...didn't think I'd be back but being 75 years old and a shut-in social distancing with my wife (53 year Anniversary on 6/3) she wanted me to have this watch as c combination Anniversary.Birthday present...
So here I am, back and purchasing again...
I love this watch. Very classy and nice big dial.
I'm happy I received this product. I ordered it the last week of April and I received it before the month was out. Considering the circumstances, I'm very impressed.
Very slow, probably really busy there with less than full staff due to circumstances so I cannot be too unforgiving.
It was very easy to make a choice the way they are pictured.
Everything was Great, delivery time took a bit longer but was due to pandemic. Quality and prices were outstanding. Extremely pleased with purchase and when customer support was contacted, they were very helpful, courteous and professional.
Everything is nice accept for the we want a tool to adjust the size of the watch to possibly remove a link or two
Easy to select and Purchase from this website.
GOOD EARLY MORNING SHOPPING.
The Customer Service is EXCELLENT
Your site does not accept payments for my orders. This has happened many times. Very upset. I can't buy a watch from you.
Answer: Seem to be actual Invicta watch, has a warranty and everything
Answer: The same here. No follow up email I told the rep and wanted to know why was that. On hold for one hour and I still feel like my questions weren't answered regarding as to when will I receive my watches. I will never order again.
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.

