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The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
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A few days shy of a month of waiting for my order. Got orders I placed after other orders and received those orders before the first one placed. Contacted customer service of where my order was and received a message that seemed would be sent out to everyone of unusual wait times because of COVID. Seemed disorganized.
Awesome and fast experience!
Thanks for the beautiful watch.
Improve your delivery time. Keep Order together when you order more than one
It was a great experience, price was great and the watch came in a really nice packaging. Delivery took a little longer than expected but not too long.
It took a month to receive my purchase along with poor customer service when I called.
Love it
Y
I'm happy with the watch.
Great time pieces and a few got away but hope to see them in the future.
Really bad customer service.
I love theses watches!
I could never get through to customer service. I held the phone for over an hour only to be hung up on. It's gotten a little better and I love the product.
Pleased with my order,great discount, arrived on time, received confirmation for my order
Shipping and delivery times can be shorter.
Excellent - saved $47 in one purchase (40% off)
Delivery was delayed
I am a long time and repeat customer and had an overall great experience with all transactions except when I needed a silicone band. It took several months to receive the band.
Don't really have a detailed comment
The delivery on this watch was ridiculous, a whole month, come on now. Not a bad company, good costumer service, it's just the wait that got to me. There was absolutely no reason for that. But I won't Be purchasing for a while.
Answer: Seem to be actual Invicta watch, has a warranty and everything
Answer: The same here. No follow up email I told the rep and wanted to know why was that. On hold for one hour and I still feel like my questions weren't answered regarding as to when will I receive my watches. I will never order again.
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.

