On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Invicta Stores Reviews Summary
The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Love my new watches. Great price. One watch came within a week, the second one took a little longer (back order?). Overall no complaints.
Excellent prices!
Shopping and contact on the invicta website was great. Quick response to questions. Great product.
My problem was with your shipping company, FedEx. My package took almost 3 weeks to get to me. It sat in a FedEx warehouse in Memphis for 10 days and never progressed toward delivery. I called FedEx at least 10 times asking why my package hadn't moved on and been delivered and each time I was told they were going to get in touch with someone at the Memphis warehouse and have them call me to explain what was going on with my package. I never heard from anyone. It's honestly the worst experience I've ever had with FedEx.
But again, the experience with invicta was great and I'm sure I'll buy more stuff from them in the future.
Especial
The watch has a good on sale price.
Another pleasant transaction, good work!
See you soon!
Got a awesome watch with a 8 slot case for traveling signed by CEO and a bracelet. For leaa then the watch price awesome deal.
Disappointed that the price dropped by almost half what I paid within a week, delivery times kept getting changed with no updates when carrier didnt meet their deadline.
This time the purchase went thru normally, and arrived well, really appreciate that no trouble at all in this one, so I will buy again and see more pleasant transactions in the future! Thanks again Invicta friends!
Great products and price. Delivery turn around time not so much.
I paid $40.00 to return the watch. I never received a refund. Will never order from
this company again.
Sheila Merrill
Easy to find what I was looking for and easy to order.
I ordered a watch that I never received and it took entirely too long to get the issue resolved.I've bought several watches from Invicta.this was truly a bad experience
Just love it...the quality the delivery time and the packaging
Very good price. Great product. Took 3 weeks to get it.
The chirping took longer than expected
Very easy and Quick,
El paquete se tardo en llegar.
Easy process
Easy to access
From the business
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members