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The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
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It's always relatively simple. I wish it were easier to find the longer length watches; but other than that the shopping experience is seamless.
My overall experience with Invicta stores was good
I've bought watches here before and it's been a good experience
Works well
Price lowered $500 the day after i payed for it.
NOT HAPPY!
Watches look great. Delivery was longer than expected however Invicta explained that was due to things out of there control. Items arrived shortly thereafter. No problems.
Hands down the best!
Great piece.
The order I received was excellent, delivery time took far longer than it should have.
Delivery delayed with no updates.
You always have excellent prices but the delivery time is unacceptable and ridiculous so it's going to make me second-guess if I want to buy more watches.
Very fast shopping
Customer services didn't get back in touch with me until way after my product was delivered. I just wanted some tranparency
This order as well as other orders I have received I have received damaged. The Iforce watch was fine but the Reserve Pro diver was not wrapped and had a few if the bracelet links were scratched. I purchased this watch as a gift. Luckily I was able to take apart the bracelet when I sized and weed out the scratched links. I really love Invicta watches but I am not very confident about buying from invictastores.com
Sorry
Great price but it to longer to ship then normal.
Delivery time was longer than I expected
Took long to process and send order. I sent an email and got no reply. Watch finally came. Satisfied with watch and price however.
Good price but too late in the delivery and when I call for my order the costumers service in Spanish is terrible
Product and prices are great but delivery is terrible! This took a month to reach and when I asked them about the tracking after three weeks passed they told me I could cancel my order or wait it out. That wasn't much help. I needed it for the 6th for a friend birthday gift and it came on the 9th.
Delivery took too long. I hope the next one I bought arrives soon. I need to father's day.
Answer: Seem to be actual Invicta watch, has a warranty and everything
Answer: The same here. No follow up email I told the rep and wanted to know why was that. On hold for one hour and I still feel like my questions weren't answered regarding as to when will I receive my watches. I will never order again.
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.

