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The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
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Received a code for 10% discount, wasn't applied and absolutely no response to my inquiry
Customer service would not answer (put on wait hold by the computer answering program) when called over a five day period and holding each time for approximately an hour with a question. Also the Invicta site has an option to send an email with a reply coming from Invicta estimated to be in a day or so. No reply either to two separate email questions. Waited over six days - no reply.
Shopping experience was great and easy. Its a Father's Day gift for my husband so I am looking forward to his reaction.
The product was excellent
The costumer services in Spanish is terrible no professional the laides never pay attention
Excelent experience and great prices
Beautiful watch! Well made. Shipping time was about 10 days, but I expected that because the web site clearly said due to Coronavirus shipping may take longer. It was no issue.
Loved my watch as all ways. Great quality watches
El producto ests formidable pero el envio se tarde demasiadoy un poco costoso
It was great I think my order came early which was great and I got it for my boyfriend he loved it.
I love the price and quality watches
Fast but alot hard.
VERY STRAIGHT FORWARD EXPERIENCE. GREAT PRICE. EXCELLEY PRODUCT
I'm using these as prizes for an amusement Center. Any info on buying wholesale or getting price break with certain number of items purchased? Call me
Tremendous
I like the quality and look of the larger watches and the payment options.
I saw the watch I've been looking for on sale. Selecting and paying for it was a snap.
I understand that because of COViD19 deliveries are being delayed, that said I would have still liked to have periodic updates about that status of my order
I should shop here more often, to remember my passcode?
Necesito ayuda me acaba de llegar el reloj hoy junio/14/2020 y llegó defectuoso la aguja del segundero esta suelta sdemas el celular llego fuera de sitio dentro de la caja.
Answer: Seem to be actual Invicta watch, has a warranty and everything
Answer: The same here. No follow up email I told the rep and wanted to know why was that. On hold for one hour and I still feel like my questions weren't answered regarding as to when will I receive my watches. I will never order again.
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.

