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The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
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Very good. Large selection of watches. Free delivery is a plus.
I'm absolutely allowing for the fact that you might be having "Covid problems", but answers to my questions about purchase confirmation, shipping date, shipping delay came slowly. 1-2 emails went unanswered. Fed Ex was slow. Fed Ex transit records showed that the watch sat in their Tracy, CA depot for 2-3 days before I received it. I did receive it on their originally predicted delivery date. Once you turn over a package to Fed Ex you are obviously at their mercy. Maybe they have "Covid problems" also in the form of manpower shortages. This form doesn't allow me to change my overall rating to 4 stars. I clicked 5 by mistake. Also, I emailed an inquiry many days ago about the availability of a different model. Never got a reply.
I didn't have any issues finding what I was looking for.
The product is just as expected. The only thing i dislike is the prices but the quality is great.
Buen servicio
The watch is beautiful and awesome price, but I have to say it was very frustrating getting customer service representative no one answers the fone and I send about 3 email asking for a update on my purchase it took forever to get answer & to get the watch! After all I am Very pleased with the watch.
Thank You
Good. I'm happy with the watch and the time it took to get it.
Great service guys.
Good experience
I'm definitely satisfied with my purchase
This will make me have 5 Invicta watches. I just love everyone of them!
The color of the face was quite a bit off from the picture. Kind of disappointing
This site has made things very easy, and I will shop here again.
The product on my end was great. It was the delivery and wait time that bothered me. FedEx did not deliver on the date promised. Furthermore, paying for rush shipping should mean just that. I paid for rush shipping and did not get it when I should have.
I love your watches and definitely love the price. Customer for life!
Very good place to shop.
Nice sales
Very goodall ready own
Don't know which product this is for. It didn't say in your email.
Thank u
Answer: Seem to be actual Invicta watch, has a warranty and everything
Answer: The same here. No follow up email I told the rep and wanted to know why was that. On hold for one hour and I still feel like my questions weren't answered regarding as to when will I receive my watches. I will never order again.
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.

