Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I wasn't able to use my Invicta card for the purchase
Had an excellent shopping experience, the website laid out nicely. Easy to chose products.
The only issue i had was with the delivery time and lack of communication in regards to delays. I should not have to contact customer service in order to get an update.
Shipping the processes are slow. Your customer service sucks I got hung up on four different times
It's service is very fast and quick
Easy experience online, both items came separate but prior to when I needed them. Definitely plan to order again.
Slow delivery
Super easy to find and check out
Goobbbbbb
I never knew about Invicta watches till a month ago. I own 3 Rolex, Breitling a Peugeot, 3 IWC watches and 2 Cartier.
And I believe the Invicta watch has so much character in many different ways, I can see myself buying these watches for myself and to give away to my nephews and grandchildren.
Thank you.
Respectfully yours:
Wm Francis Montagnino lll.
Took too long to ship
I was very pleased to receive what I ordered.
Freaky fast!
This item took to long to get here. I had to call customer service and it took a long time to get them on the phone. The bundle was excellent when I finally got it.
Very happy with the product once i received, but it took over 3-4 weeks to get it. When I called about
The delivery time the agent just gave me a phone script answer, and could not really tell me why I had not received it.
If you have a job in customer service you should know why your shipping is delayed, and answers to other customer service issues.
My first order a week ago was not accepted and THERE WAS funds on my card. Today I applied the WELCOME 10 coupon and got NO discount. You are screwed up.
It good if they followed up on their order in a timely fashion
The time between ordering and shipping could use some work. I would liked to have had a timeframe from when I ordered to when the product would be shipped.
Love the products shipping time was extremely long though
Shopping was easy and there were many selections to choose from. I purchased a male and female watch. The male watch was more than expected. It has a very awesome look, strong and sturdy. The female watch to me looked nothing like what was presented online. It didn't wow me like when I saw it on screen. I didn't send it back because I don't believe in sending everything back. So I will be keeping it and trying another selections at a later time.
Answer: Seem to be actual Invicta watch, has a warranty and everything
Answer: The same here. No follow up email I told the rep and wanted to know why was that. On hold for one hour and I still feel like my questions weren't answered regarding as to when will I receive my watches. I will never order again.
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.

