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Invicta Stores

4.3

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Invicta Stores Reviews Summary

The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

value
53
quality
47
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Lisa B.
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I wasn't able to use my Invicta card for the purchase

Date of experience: June 19, 2020
Wayne T.
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Had an excellent shopping experience, the website laid out nicely. Easy to chose products.

Date of experience: June 19, 2020
JESSICA M.
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The only issue i had was with the delivery time and lack of communication in regards to delays. I should not have to contact customer service in order to get an update.

Date of experience: June 19, 2020
Christie C.
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Shipping the processes are slow
June 19, 2020

Shipping the processes are slow. Your customer service sucks I got hung up on four different times

Date of experience: June 19, 2020
Raul M.
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It's service is very fast and quick
June 19, 2020

It's service is very fast and quick

Date of experience: June 19, 2020
A F.
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Easy experience online, both items came separate but prior to when I needed them. Definitely plan to order again.

Date of experience: June 19, 2020
Zana P.
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Slow delivery
June 19, 2020

Slow delivery

Date of experience: June 19, 2020
Christine S.
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Super easy to find and check out
June 19, 2020

Super easy to find and check out

Date of experience: June 19, 2020
Natalie H.
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Goobbbbbb
June 19, 2020

Goobbbbbb

Date of experience: June 19, 2020
William M.
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I never knew about Invicta watches till a month ago. I own 3 Rolex, Breitling a Peugeot, 3 IWC watches and 2 Cartier.
And I believe the Invicta watch has so much character in many different ways, I can see myself buying these watches for myself and to give away to my nephews and grandchildren.
Thank you.

Respectfully yours:
Wm Francis Montagnino lll.

Date of experience: June 19, 2020
DAVID H.
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Took too long to ship
June 19, 2020

Took too long to ship

Date of experience: June 19, 2020
Yvette H.
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I was very pleased to receive what I ordered
June 19, 2020

I was very pleased to receive what I ordered.

Date of experience: June 19, 2020
christopher p.
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Freaky fast!
June 19, 2020

Freaky fast!

Date of experience: June 19, 2020
Fernando M.
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This item took to long to get here
June 19, 2020

This item took to long to get here. I had to call customer service and it took a long time to get them on the phone. The bundle was excellent when I finally got it.

Date of experience: June 19, 2020
bernie m.
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Very happy with the product once i received, but it took over 3-4 weeks to get it. When I called about
The delivery time the agent just gave me a phone script answer, and could not really tell me why I had not received it.

If you have a job in customer service you should know why your shipping is delayed, and answers to other customer service issues.

Date of experience: June 19, 2020
Michael D.
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My first order a week ago was not accepted and THERE WAS funds on my card. Today I applied the WELCOME 10 coupon and got NO discount. You are screwed up.

Date of experience: June 19, 2020
Yvonne N.
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It good if they followed up on their order in a timely fashion

Date of experience: June 19, 2020
robbin m.
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The time between ordering and shipping could use some work. I would liked to have had a timeframe from when I ordered to when the product would be shipped.

Date of experience: June 19, 2020
Eva D.
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Love the products shipping time was extremely long though

Date of experience: June 19, 2020
Kenneth N.
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Shopping was easy and there were many selections to choose from. I purchased a male and female watch. The male watch was more than expected. It has a very awesome look, strong and sturdy. The female watch to me looked nothing like what was presented online. It didn't wow me like when I saw it on screen. I didn't send it back because I don't believe in sending everything back. So I will be keeping it and trying another selections at a later time.

Date of experience: June 19, 2020

From the business

Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.


invictastores.com0
Hollywood, FL, United States
+46
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