Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Invicta products are as good as they get,and the price points are
Perfect!
Iam very satisfied with the quality and the prices of the products and the delivered time.
Product great!
Service not so great!
Satisfied I enjoy the INVICTA WATCHES. I wish the silicone straps would come in more colors.
This will be my 3rd watch bought from the Invicta site but this one was for my daughter
Excellent and simple right to the point I love it nice and easy.
Delivery time through fedx kept changing. But it finally came..
I love the watch.
I will purchase again
Placed another order.
It was easy but it was so much to choose from, and the Chain links were to long on the watches
Good prices :)
No gift options!
Good product, customer service helpful
My Son is a huge Invicta collector, he highly recommended that I browse on line to find a gift for my future husband. Couldn't afford too much but wanted something nice. And I did find many selections that I could afford! My guy was speechless when I gave it to him. Thank u so much!
Ordered watch and paid extra for 2-day shipping. Never got a credit for not receiving in 2-days. Nor did I receive an email explaining why. I sent a couple of emails asking where my product was and never received a response and finally had to call and talk with a live person for them to tell me you were behind on orders...which is fine...but still had to wait for product and still never received a credit for not receiving in 2-days.
Poor service...
Very happy with product and price
Well laid out website, all items described well
You guys hit it out of the park!
Great watch excellent service
Answer: Seem to be actual Invicta watch, has a warranty and everything
Answer: The same here. No follow up email I told the rep and wanted to know why was that. On hold for one hour and I still feel like my questions weren't answered regarding as to when will I receive my watches. I will never order again.
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.

