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Invicta Stores Reviews Summary
The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
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No estoy satisfecha porque cada reloj que compraba nunca me llego por no lo había hice dos pedidos con fecha diferente estuve esperando dos mes para que me llegar el pedido y después me decían que no lo estaba disponible!
It was fine, but I was wondering if you have a longer silicone band
Horrible definitely time!
Processing time is to long
Excellent
Pague por 2 relojes y solo llego uno deberían quitar del inventario cuando no esté disponible alguno y no avisar que no tienen el reloj cuando ya viene en camino..
Really enjoyed my shopping experience. Watch came exactly how i expected it to look. Love the packaging. Overall i would definitely buy again. Was referred by a long time customer of yours and I see why she loves your company so much.
I loved the watch
From 1 to 10...100%satisfied.,thanks love them for my 2 young girls they are very happy...thanks (invictas Stores) the best experience...Dave from my island
Good. Even though when I pay for the 2 day delivery. It still takes up to 2 to 3 weeks before I receive my purchase. The cost is not cheap and to pay for shipping that takes the same time as regular shipping is ridiculous. Then it's almost as if you may never receive your purchase if you don't call to get info on the shipment. I am a regular customer and I would hate to stop shopping here, do to the timing of shipping. I take my selecting, pricing, and purchasing the time pieces very seriously. I need to know that, in the future, communication will be priority and 2 day, means 2 days, not 3 weeks plus.
The customer service didn't answer the phone. I waited 90 minutes. The email response wasn't center around my issue. The response was automated.
My hubby has ordered several watches in the last few months and loves them
I got this for my husband for Fathers Day, he was elated with the watch! He has 3 other Invicta watches and this one added to his small collection! He loves the detail and constantly gets comments on all his Invicta watches...they are stunning!
Good, shipping seemed like it took longer
Nice price, quality and fast shipping
NOT GOOD!
Amazing. I was expecting a little less for what I paid honestly, but you guys delivered. The watch is gorgeous. It was a fathers day gift from my son to his dad. He was super excited to give it to him. Thank you guys! Will definately keep you in mind if I need anything for Christmas or birthdays!
Excellent product and transaction!
Good overall. Just a delay on the order. Got it 15 days later; however in time after 2 calls to Customer Service. Will order again but weve gotta improve on delivery times and hold times for customer service. Thanks for listening and
Keep up the good work!
U have very nice watches I will be ordering again
From the business
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members