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Invicta Stores Reviews Summary
The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
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My experience with invictastores.com was a good one i found the products I wanting and received them in a timely fashion
I was very pleased with the product and service.Thanks
Was told nothing about the processing of the order until the day before it was delivered. Tried to call numerous times but got no answer. Same with emailing. Poor customer service.
I loved it and the husband loved his gifts as well
Items were thrown in the yellow cases, not attached to the center watch holder, the watches were already ticking, useing battery time during shipping, batterys are very costly to replace...they shipped separtly, causeing extra mail watching..
I ordered 2 watches and 3 weeks later i received an email that they were out of stock and i would receive a refund. Afterwards i went on the site and they are still for sale and do not say they are sold out. Not happy.
Reputation, service and great va;ue.
Is taking way too long to get your products, lately
I love invictastor watches.
I have purchased at least 20 Invicta watches I am very satisfied and have never had a problem with any of them I highly recommend Invicta
I'm happy with my purchases from Invicta watch!
Excellent Service, but no response from the emails I sent.
It could be Better takes too long for delivery
It took two plus weeks before product actually ships.
The experience was top of the line in every aspect.
Quick and easy, excellent customer service, great quality. Definitely recommend to anyone that is a watch enthusiast
I asked that the second hand on the chorongraph be adjusted so that it returned to the 12 o'clock position. This was not done.
Coronavirus has hit us all in a very sad way and I understand especially working in a essential business that services are muted. However, it was not properly communicated on your site and or the purchase did not warn of any issues with getting product on time. This was a gift so I had to explain a little that it would come late but no fallback there. I tried calling customer service three times where I couldn't even be connected to anyone on the team to assist. I only found out of a delay of delivery through an update after a week later of purchase. Satisfied with the product but more communication was expected, thank you.
Me dio pena que de los dos que pedí solo me llegó uno ya que el otro se agotó a pesar de haberlo pagado pues decía que estaba en stock
From the business
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members